Step-by-step instructions: how to open a freight transport company from scratch? How to open a logistics company from scratch without transport A transport company as a business without transport.

One of the most successful areas is logistics. Where to start a logistics business? How to open your own company from scratch? We will consider these and many other questions in this article.

What is logistics?

This is the transportation of various goods across the territory of one country or even between countries.

The route has a wide potential clientele due to the opinions of many wholesalers about the reliability and comfort of freight transportation. Many customers feel the speed of delivery of their goods, and it is possible to send both large-sized shipments and even small deliveries using the transport service.

Of course, sometimes service representatives encounter problems in the form of insolvent clients who demand incorrect conditions for the provision of services, but often clients trust the companies, so the work turns out to be pleasant and successful.

Competition

Business has a fairly high level of competition - about 80 thousand companies are registered in Russia.

What helps reduce competition is that organizations often specialize in something specific: small cargo, deliveries across the CIS, or the ability to import and export, and so on. In addition, there are so many companies that need logistics services that there is enough demand even for beginners.

Download the ready-made one for free to use as a sample for your own.

Paperwork

Typically, such organizations are registered as CJSC, LLC or OJSC, less often as an entrepreneur without a legal entity. Any of the listed legal forms is worthy of existence, but is not without certain features. It's worth understanding:

1. PBOYUL is distinguished by the presence of a value added tax.
2. OJSC and CJSC are perfect if your plan was to organize a quick and significant expansion of your business. These two legal forms are quite labor-intensive and take a long time to obtain, accompanied by tons of official papers, hours waiting in line and lost nerves.
3. An LLC is best suited specifically for a new entrepreneur. Of course, registration also takes a significant amount of time, but there are enough opportunities to create your own company from scratch.

In order not to waste your own precious time on paperwork, you should contact a company specializing in these issues. Before you start working with her, be sure to check reviews of her services and her reputation for reliability and speed.

Selection of premises

Money must go into organizing reliable services, and not into the luxury of an office, so it will be enough to find a small room somewhere closer to the outskirts of the city, perhaps with some cosmetic repairs.

In this place, you or an official representative will organize transport processes, so a large plasma, a wide table and comfortable chairs may come in handy.

Remember, warehouse office premises must meet the requirements of the fire service and SES:

• presence of fire alarm;
• presence of a ventilation system;
• well-established water supply and heating;
• finishing the floor with non-slip material without any irregularities or holes;
• organization of ramps for cars (preferably electric) that comply with the standards.

It is also important for such enterprises to organize comfortable conditions for workers: a dining room-kitchen with a minimum set of equipment such as an electric kettle and an electric stove, a bathroom with a shower and its own utility room.

Equipment purchase

As in any business, the business processes of your personal logistics company will require the presence of specific equipment at the enterprise. Undoubtedly, it is better to buy new if possible in order to protect yourself and your business from future problems. In addition, new equipment always comes with a warranty, allowing you to call a free technician to repair problems.

The first thing the transport and logistics business needs is the purchase of rocks. As a standard, an enterprise must have one rocla per employee. In addition, warehouses will need a forklift to handle pallets on which cargo will be delivered.

It is quite expensive, so novice business owners often buy this device used. This can be done, but only with a preliminary check by the technician of the operability of the device and the presence of internal breakdowns.

By the way, starting an organization can do without a forklift at all, especially if there are no enterprises with large-sized cargo among potential clients. But you can’t do without small equipment at all. In the transportation of goods, reliability is important, therefore the stocks of stretch tape and working tape should not run out even during the day of the enterprise’s operation.

Staff

At the very beginning, the owner will try to get by with a minimum number of employees, paying them a little more, but also loading them with more responsibilities.

The owner himself will probably do the work of an accountant and responsible for client relations. Remember that the cargo transportation project is quite exhausting, and therefore it is not worth keeping the same workers in several positions for a long time, this will reduce their productivity.

Actually, who exactly is needed to quickly and efficiently transport the customer’s goods? The list of required vacancies includes:

1. Accountant responsible for cash discipline and documentation work.
2. Customer service manager, also responsible for cargo transportation.
3. Truck driver. It’s worth taking two, and in the future three, people for each car for safe round-the-clock travel around the country. In addition, the more people there are, the faster loading and unloading of cargo will be carried out.
4. A mechanic who supervises all devices and technical means at the enterprise. Before purchasing 6-7 cars for a fleet, this person can be hired from other organizations.

Cooperation with drivers

Drivers are the main working units, like pharmacists in the pharmaceutical industry or maids in the hotel business. That is why it is extremely important to enter into contracts with them only if you have the necessary documentation package for official work.

This is necessary so that responsibility for cargo damaged on the road lies not with the organization, but with the driver himself. The creation of such contracts must include information about the weight of the cargo, its type, official name, places of loading and unloading of the goods along the route, the number of the transport on which the goods were transported and signatures from both parties to the contract. Don't forget to stamp it.

The company has the opportunity to pay drivers both in cash and by non-cash method.

Spending Plan

We will create a cost table using the example of a small logistics company in a large regional city in Russia.

Let's assume that this organization is engaged in delivering goods exclusively within the country. To be able to purchase everything necessary, the owner decided to take out a loan, so the company will also have to pay the loan amount monthly. The table of expenses for the first time in this case looks like this:

Expense line		Amount of costs, thousand rubles.
1	Initial rent for two months	60
2	Redecorating	20
3	Office furniture	100
4	Utilities and communications	30
5	Paperwork	25
6	Salaries of all employees	250
7	Purchase of equipment	700
8	Marketing campaign	30
9	Car purchases	5 000
10	Loan repayment	50
11	Unexpected expenses	50
Total:		6 315

When organizing your own enterprise, assume that you will have about six and a half million money for start-up purchases. Decide for yourself whether the game is worth the candle, because there is a risk of not going beyond the competition.

According to the plan, some of the above expense lines are monthly, namely rent payments, utility bills, employee salaries, loan payments and advertising support.

Video: 5 steps to achieve success in transport logistics.

Organizational profit

If we follow a fairly optimistic scenario, in which, after its opening, the company was practically never left without clients, sometimes accepting orders from several enterprises at once, at first the business income would be approximately two million rubles per month. Taking into account monthly expenses, net profit will be about 1,200 thousand rubles.

Then the business can only expand, replenishing the vehicle fleet and staff, renting sites for other centers and increasing the customer base with possible access to import or export to other countries. After solving the credit processes, profits will increase even more. Full profitability of the project will occur in approximately 8-12 months.

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Owning your own freight transportation company is a fairly profitable and promising business. The demand for this service is always high; therefore, there is serious competition in this area. Before opening a transport company from scratch, you need to familiarize yourself with all the nuances of this business, as well as objectively evaluate its advantages and disadvantages.

Business Features

If you are going to open a freight transport company, you should first decide on its type:

• Enterprises that provide services to individuals. This could be the delivery of furniture, equipment, apartment moves, etc. They usually operate within a specific locality;
• Transportation of goods for large industrial enterprises and corporations;
• Transportation of goods to legal entities. We are talking about delivering goods to wholesale warehouses and stores;
• Delivery of consolidated cargo;
• Firms are intermediaries that do not have their own transport. They find customers for large transport enterprises and receive compensation for this;
• Another fairly profitable activity option is a business in transport logistics. Developing routes allows you to optimize costs and significantly reduce delivery times, which is why transport logistics services are always in great demand.

Legal registration of activities

Before you open a transport company, you need to officially register your business. Typically, such companies are registered as closed joint-stock companies (CJSC), LLC or individual entrepreneur. Each legal form has disadvantages and advantages.

If you plan to open a branch of a transport company in another city in the future and continue to expand, it is better to immediately open a closed joint stock company. But in this case, you will be faced with paperwork, since you will have to collect a huge number of certificates for registration. Therefore, many beginning entrepreneurs prefer LLC. In order not to waste time on paperwork, you can purchase a ready-made business.

Do not forget that cargo transportation requires a license. It is issued by the Ministry of Transport for 5 years.

Scheme of the company's work

Before developing a business plan for a transport company, you should decide what scheme you will follow:

1. A company with its own fleet of vehicles. In this case, you will have to purchase trucks or rent them. To operate a small enterprise, you can hire several drivers with their own transport. Thanks to this, you do not have to invest a large amount of money in the business;
2. Forwarding services. Such a company is a dispatch service for cargo transportation. For each cargo transportation, the commission is 5-10% of its total order value. An office, several employees, a telephone and Internet access is all you need to open a transport company providing forwarding services. This is a fairly profitable line of business that does not require large investments.

Making a business plan

So, ? To answer this question, you first need to draw up a competent business plan. If you have never done this kind of work, entrust it to the specialists. For a fee, they will prepare step-by-step instructions with all the necessary calculations.

Let's consider an approximate business plan for a transport company for cargo transportation:

1. Registration of an enterprise;
2. Formation of a vehicle fleet. It is advisable to have vehicles of different carrying capacity. You also need to purchase loading and unloading equipment to perform complex work;
3. Personnel search and salary fund calculation;
4. Calculation of additional costs of the enterprise - taxes, purchase of spare parts and fuel, insurance, rental of a garage for cars, advertising, etc.;
5. Don't forget to describe all the business processes of the transport company so that you have a clear idea of ​​what you will be doing.

Staff

If you decide to open a branch of a transport company in your city, you need to hire qualified personnel for the work:

• Drivers. They must have the rights of the appropriate category, as well as work experience. For each car you need to hire two drivers. This is necessary for long-distance transport;
• Dispatcher. This specialist accepts orders and prepares the necessary documentation;
• The sales manager attracts customers and searches for new orders;
• The accountant is responsible for financial reporting and payroll of staff;
• A mechanic is involved in car maintenance and repair.

Costs and profits

Before opening a transport company for the transportation of goods, you must carefully calculate all costs and expected profits:

Expenses:

• Staff salaries;
• Fuel and lubricants;
• Tax deductions;
• Purchase of spare parts for equipment repair;
• Additional expenses - renting premises, paying utility bills, etc.;
• Purchase of special equipment and transport. You will have to spend 6–10 million rubles on this.

On average, the profitability of such an enterprise reaches 25–40% of total revenue. It largely depends on what type of transport business you have chosen.

Income

Now let's talk about income. Hourly payment for cargo transportation within the city is 300–1500 rubles. Some companies charge per kilometer - 10–30 rubles per 1 kilometer. On average, one client pays 2–5.5 thousand rubles for services. If you provide a competent approach, with an average load, transport will pay for itself in 18–20 months.

Over time, you may wonder how to open a representative office of a transport company in another city. Thanks to this, you can expand your business and, accordingly, significantly increase your income.

How to start a business without investment?

Beginning entrepreneurs who do not have the start-up capital to open their own business often wonder? The best option is to work in the dispatch service. In this case, you will regularly receive orders, but you will have to give part of your earnings for this.

Let's figure it out, shall we? Cooperation with several dispatch companies allows you to make a good profit. Typically, entrepreneurs who engage in private transportation begin to expand over time and open their own transport companies providing taxi services.

Naturally, we will not tell you a specific amount of earnings, because it depends on many important factors. For example, a taxi driver in the capital will earn much more than a taxi driver from a provincial town. Income also depends on competition in the region, average cost for services, etc.

The freight forwarding business is developing dynamically. The flow of cargo transportation is constantly growing. There is a need to coordinate actions and timely delivery of goods. The link between the shipper and the consignee is the freight forwarding company. Properly organizing logistics is the primary task of the company’s employees. The reputation and profit of the enterprise depend on the quality of the services provided and the fulfillment of its obligations.

The freight forwarding business is associated with many risks, as several stakeholders are involved in the process. It is easiest to engage in forwarding activities for entrepreneurs who have experience in the transport sector, know the legislation, are able to correctly draw up accompanying documentation and resolve issues that arise at the border or in cargo storage areas.

Area of ​​activity

Before opening a transport company, decide which work scheme suits you best:

1. Creation of your own transport company with a fleet of trucks of various tonnage. The financial costs will be significant. You will need funds to rent or purchase cars, pay for qualified personnel (drivers, dispatchers, accountant, manager).
2. Creation of a company providing forwarding services. You will play the role of freight dispatchers and look for outsourced carriers. You don't need your own vehicle fleet. For intermediary services, companies charge from 5 to 10% of the total cost of transportation for 1 freight. The investment will be minimal, and the profit will be quite large.

A reputable transport company often provides additional services related to the delivered cargo:

• consolidation;
• warehousing;
• security;
• insurance.

It is advisable for a newly created company to begin work by organizing transportation by road. After familiarizing yourself with the nuances and developing a client base, you can move on to more serious types of transportation:

• using railway transport;
• by air transport;
• mixed types of transport.

Where to begin

If you decide that you have enough knowledge and funds to open a transport company, register the chosen form of organizational and legal activity of your enterprise. Entrepreneurs prefer open () and closed () joint stock companies. The best option is a limited liability company. The risks of takeover by competitors are minimized and the interests of each shareholder are protected, regardless of what percentage of shares they own.

Your actions:

1. Draw up the decision and agreement of the founders on the creation of an LLC.
2. Form an authorized capital (minimum 10 thousand rubles or property equivalent to this amount).
3. Develop the LLC Charter.
4. Fill out the application for state registration of your company (form No. 11001).
5. Pay the state fee (4000 rubles).
6. Attach to your application a receipt for payment of the state fee and copies of the constituent documents.
7. If there are foreign citizens among the founders, an extract from the register of foreign legal entities of the Russian Federation will be required.
8. submit to the state registration authorities.

Financial expenses

To engage in expeditionary services, you will need quite an impressive start-up capital. Minimum 250 thousand rubles. you must have. What does this amount consist of:

One-time opening costs will be:

• LLC registration – 35 thousand rubles;
• purchase of office equipment, consumables, furniture, Internet connection – 100 thousand rubles.

In addition, monthly you will spend on:

• rent of premises of 20 sq. m – from 8 to 30 thousand rubles;
• utilities – up to 5 thousand rubles;
• salary for employees (with a staff of 2-3 people) - from 50 thousand rubles;
• advertising – up to 30 thousand rubles. As the company develops, this amount may decrease due to the establishment of personal contacts and the acquisition of a worthy reputation for your company;
• commercial expenses – up to 3 thousand rubles.

If you plan to engage in freight forwarding activities, you will have to rent or purchase vehicles, organize warehouse space, hire drivers and expand your staff of employees. Additional costs depend on:

• brand and carrying capacity of selected vehicles;
• storage area;
• number of personnel;
• office size and location;
• advertising costs;
• amounts of utility bills.

Freight forwarding services are among activities where there is a high margin. The average profitability ranges from 25–40%. By investing 250 thousand rubles, you will recoup the costs in a year.

A business plan for opening a transport company, drawn up by a competent economist, will allow you to calculate the costs specifically in your case, taking into account all aspects of the activity. Get ready for the fact that at first you will work at a loss. Based on a study of the work of transport companies, experts usually predict that the company will be unprofitable for the first three months. With the right approach, increasing the number of orders and expanding the customer base, the first profit may appear in six months. Income will increase from 600 thousand rubles in the first month to 3 million rubles in the sixth month of work.

Office opening

The location of the office depends on the availability of funds. For the prestige of the company and the convenience of potential clients, rent premises in the city center. You can open an office on the outskirts. Rental cost per 1 sq. m will decrease from 2 thousand rubles in the center to 400 rubles. in a remote area. This option is more convenient for carriers (the location is close to the highway).

The number of employees depends on the expected volume of business. If there is no client base, and at first you will be engaged in dispatch services, 1 dispatcher and you performing all other functions (director, accountant, manager) will be enough.

Be sure to equip your office with:

• a desktop with a computer with Internet access;
• telephone with multi-channel communication;
• office equipment: MFP, fax.

Buy quality software that allows you to:

• register contracts;
• take into account applications;
• calculate the cost of services, cost and profitability of services for each client;
• automate supply chain management;
• quickly and accurately write out primary documentation;
• generate reports;
• generate an extract at the request of the customer.

Staff

Look for workers with experience. It is advisable that the manager has his own client base. This way you will get back on your feet faster and will be provided with orders. For smooth operation, you will only need competent transportation managers. Their tasks:

• development of transport schemes;
• determination of the most profitable directions of transport flows;
• communication with customers;
• coordinating the actions of counterparties;
• prompt response to problems that arise and inform management if the manager’s competence and authority do not allow them to be eliminated.

The logistics manager must be:

• punctual;
• proactive;
• literate;
• sociable.

The salary of a transportation manager is from 20 thousand rubles. monthly (rate + percentage of profit). At first, use the services of a visiting accountant. They will cost you 10 thousand rubles.

As your business develops, expand your staff and purchase additional office equipment. To clearly separate functions, organize 2 departments:

1. Commercial. Specialists will accept applications, issue invoices, issue waybills, and inform customers about cargo delivery. Their responsibilities will include cargo insurance and searching for new contractors. 2-3 competent specialists will be enough.
2. Forwarding. Specialists monitor the condition of rolling stock, maintenance schedules, and carry out work on cargo dispatch and delivery. They are also engaged in providing additional services involving various modes of transport. At least 3 people will be required in this area.

Remember: reducing the number of staff and forcing employees to perform duties that they have only a vague understanding of can lead to fatal consequences for the business. The logistics of amateurism are unforgiving and hit the pocket hard. Penalties, fines, tarnished reputation are the result of any miscalculations or incompetence of both staff and management. Cargo transportation as a business requires maximum control over all stages of work.

How to attract clients

To get your first customers, you need to take certain actions:

• place an ad in the newspaper;
• print promotional products: business cards, booklets with a story about your company;
• place information on banners along busy highways and in the central part of the city;
• create a website on the Internet indicating the list of services provided and contact information;
• Call as many contractors as possible and express your interest in cooperation. Tell us about your benefits. There will definitely be interested parties;
• make personal connections to find your first clients.

Advice: be sure to conclude client agreements with carriers and contracts for forwarding cargo support. Never rely on your word. Oral agreements have no legal force. There are frequent cases of deception and fraud in the absence of concluded contracts. If you do not want to document your relationship, refuse to cooperate and remove the unreliable client from your database.

Opening time

Cargo transportation is a seasonal business. Peak season is autumn and spring. Experts recommend starting a freight forwarding business in the summer. By the time of the busy season, you should already have a work plan in place, the first clients have been found, and inconsistencies that arise at first have been taken into account and corrected.

To open a transport company, you will need the necessary knowledge, a well-thought-out business plan, a desire to work 24 hours a day and a desire for dialogue with all stakeholders.

The transport business is a very profitable investment for your capital. Today, cargo transportation is in demand more than ever: consumer demand for a wide variety of goods is constantly growing, as a result of which supply is also growing. Large manufacturers organize mainly wholesale supplies. And here small wholesale, retail trade and numerous online markets - regular customers transport companies. But, of course, in order to organize a competitive business, you should thoroughly study the area in which you plan to work.

At the initial stages, you will have to place all the main organizational activities on your shoulders. Of course, if you initially do not have at hand a smart assistant with a good reputation and experience in senior positions in freight forwarding and logistics companies. Such you need a partner like air. If you fail to find a consultant experienced in this area, it is better to postpone your venture for a while - there is a high probability of “flunking” everything at the very beginning. But, if you are determined to create a logistics business, then we will consider how to open your own transport company step by step.

Features of the transport business

The essence of logistics is the development of optimal transportation routes, including time for driver rest, refueling, and any circumstances that “slow down” the process that may arise along the way. The forwarding department constantly supervises the process, monitoring the location of each machine, collecting information and ensuring that customers are completely satisfied with the service provided to them. The undoubted advantages in the transport business are:

• no need to obtain a license;
• “start” and the initial stages of business development will not require too large financial investments;
• “buoyancy” and “strength”;
• according to statistics, among transport companies bankruptcy rate is one of the lowest, since after the first and second waves of the crisis, representatives of this market segment recovered very quickly.

Opening a transport company from scratch - what do the owners of such a business say? The video below provides the answer.

Company registration

Most transport companies registered as CJSC (closed joint-stock companies), LLC, OJSC, as well as PBOLE(entrepreneur without legal entity formation). Each of these organizational and legal forms has its own disadvantages and advantages. Under PBOYUL there is a value added tax.

Joint-stock companies are an excellent form for creating a business with the prospect of serious expansion, but in order to open an OJSC (and even more so, a CJSC), you must go through many very complex procedures involving tedious paperwork and obtaining tons of certificates. Therefore, the optimal form for today is considered an LLC, which is preferred by many entrepreneurs, owning a variety of companies.

By the way, you can also purchase a ready-made company, but in this case you should thoroughly familiarize yourself with the object of purchase, identify the pitfalls and possible hidden reasons why this business is being sold.

Registration can be completed much easier if you seek help from a reliable company that provides legal support services. This way you will avoid unwanted mistakes, fuss, conflict situations, and queuing. Before choosing such an assistant company, make sure of its integrity, experience and competence. Among other things, you will be required to deposit start-up capital and open a business bank account.

Selection of premises

The office space will not only be the legal address of the enterprise (in connection with which a lease agreement will be required between the owner of the space and the newly formed company), but will also be the “face” of your company, which should not be forgotten. Not necessary, It’s not even desirable for the office to be “drenched in luxury,” but it should look decent: a simple European-quality renovation and new office equipment, as well as an impressive plasma or projector in the presentation room - this is the required minimum.

Warehouses must be spacious and comply with all safety standards: fire, sanitary, labor protection, etc. That is, the floors must be non-slippery, perfectly level (without cracks or holes), the ramps must be comfortable and appropriate for the height of the vehicle. It would be nice to equip warehouses with electric lifting ramps.

You must take into account that the operation of a warehouse is 70% of the success of a transport company. This means that the conditions for workers should be as comfortable as possible - a dining room with a microwave and a kettle, the availability of cold water, a shower with cold and hot water - many entrepreneurs “forget” about this, not wanting to take into account that the times of feudal lords are long over and earning capital on health and humiliation of ordinary workers sooner or later lead to collapse.

Equipment

It's best to buy new. This way, you will be sure that in case of any problems during the warranty period, they will fix everything or send you a new one. As Winston Churchill once said: “I am not rich enough to buy cheap things.” You can’t argue with this - of course, you need to save, but priority should still be placed on quality. On average, new rockla (hydraulic trolley) will cost you 7,500 - 9,000 rubles. You should ideally have 1 such device for each warehouse worker.

In addition, regardless of the size of the warehouse, you will need a forklift capable of handling pallets. New costs about 500,000 rubles. See for yourself here - if it’s expensive, you can buy a used one in excellent condition. But then, when purchasing, take with you a specialist who will properly inspect the car.

It is not necessary to buy a loader right away, but it is highly advisable. The fact is that one of your potential clients may need to transport something too heavy. Unloading something like this manually is impossible, but using a rocker is extremely difficult and risks breaking it, as well as damaging the cargo itself. Therefore, a loader machine will greatly simplify and speed up work.

Make sure that there is always a sufficient amount of consumables in the warehouse - stretch tape and adhesive tape; saving on them is not advisable, but keep strict records to avoid theft. As for cars, transport companies usually enter into contracts with truck owners, who are often also drivers. Thus, transportation is generously paid, but responsibility for possible damage to the vehicle and cargo on the road rests with the owner of the vehicle.

Personnel and promotion

First time you can limit yourself to a minimum staff, combining several functions at once for each of the employees. In order to save money and gain invaluable experience, I myself The owner of the company can initially assume several important functions. But keep in mind that if your employees are overloaded with multidisciplinary work, this will significantly reduce the efficiency of their work.

It is advisable to give preference to specialists with work experience, even in related fields and not in leadership positions. Bookkeeping is too important a task, so you can’t entrust it to an amateur. It’s not a bad idea to use the services of an audit company, but it’s much better to find an intelligent specialist yourself.

Depending on your creative abilities, connections and financial capabilities, you can completely entrust the function of promoting your business to a reputable advertising agency, or try to do it yourself, limiting yourself to ordering professional advertisers to develop the “face” and style of your brand.

The agency, taking into account your wishes, will come up with a logo for the enterprise, a corporate color scheme, a slogan, perhaps an advertising audio clip for the radio or a poster for a billboard; brand book, branded stationery. You decide for yourself where, in what quantity and how to place advertising products. Of course, completely relying on an agency is convenient, but not always affordable.

Possible problems

Beginning transport companies often face the following obstacles:

Theft. You must be confident in your “backbone” - the employees with whom you are starting a business. In addition, a control system should be provided - CCTV cameras, security, personal audits of accounting, regular reporting documentation.

Service. Clients may be dissatisfied with the quality of services. Especially at the development stage, things can often go wrong. Cargo delays, causing damage to the client. This process must be controlled rudeness on the part of the staff should not be tolerated, every client should be satisfied– the reputation of the enterprise directly depends on this.

Control carrier. It is advisable that cars be equipped with GPS systems.

Quality transportation The cargo must be compactly and securely stowed. To do this, warehouse workers must always have a sufficient amount of consumables and proper equipment. It is necessary to establish the level of acceptable “breakage” of cargo and the difference to be withdrawn from employees’ salaries in order to encourage them to perform quality work.

Also install average monthly battle percentage– in case of good performance, employees should be rewarded. At the same time, you should take into account: if you introduce a system of fines, it should not be overly harsh, and besides, salaries should be high enough - otherwise you will never achieve even half the effective and high-quality work