home Exchange rates Cellular coverage by Rostelecom. People who often call home

Cellular coverage by Rostelecom. People who often call home

We have already talked about the creation of a virtual operator by Rostelecom:

Now let's get some new details. Rostelecom's mobile communications service has been launched under the MVNO model based on the Tele2 network in 65 regions of Russia. As mentioned earlier, mobile communications are provided as one of the services in the form of a comprehensive solution for a home or office, along with a wired telephone, Internet and digital TV.

At the time of the launch of a new product, Rostelecom provides free connection conditions. Buying a SIM card, you will receive a one-time discount on your home phone bill. The promotion also includes free calls between Rostelecom's home and mobile phones.

There are quite a lot of tariffs for mobile communications within the Supersimka line for Moscow.

"Super Sim Free"

No subscription fee
The cost of calls to all numbers in Moscow and Moscow Region: 1.5 rubles per minute
SMS cost: 1.5 rubles.
Internet cost: 1.5 rubles / 1 Mb

"Supersim S"

Subscription fee - 199 rubles. per month
Included minutes: 200 to all Russian numbers
SMS included: 200 to all Russian numbers
Internet included: 2 GB (throughout Russia, except Crimea)

"Supersim M"

Subscription fee - 399 rubles. per month
Included minutes: 500 to all Russian numbers
SMS included: 500 to all Russian numbers

"Supersim L"

Subscription fee - 599 rubles. per month
Included minutes: 1000 to all Russian numbers
SMS included: 1000 to all Russian numbers
Internet included: 10 GB (throughout Russia, except Crimea)

"Supersim XL"

Subscription fee - 1199 rubles. per month
Included minutes: 2000 to all Russian numbers
Included SMS: 2000 to all Russian numbers
Internet included: 15 GB (all over Russia, except Crimea)

The lower Free and S tariffs (with the exception of the Internet package on the latter) work at roaming rates outside the home region. As for the rest of the M-Ls, the description is very interesting: the original table of any of them says:

Packages are available when traveling to other regions of Russia.

However, below, in the "Details about the tariff" (this also applies to the included Internet on S):

The mobile internet package included in the tariff plan is available on the territory of Russia, except for the city of Sevastopol and the Republic of Crimea, where roaming tariffs apply. Other communication services when staying outside of Moscow and the Moscow region are provided at roaming tariffs.

There is also a rate "Just the Internet" without a subscription fee with the cost of 1 MB of data 1.8 rubles. and the same price of a local minute from per second billing and SMS.

Internet traffic packages of various daily or monthly volumes for smartphones, tablets and computers are also available separately at a cost of 5 rubles per day (“Internet for every day”, “Day in the network”, “ProstoInternet M”, “ProstoInternet L” and "Just the Internet XL").

I’ll clarify once again: a Rostelecom SIM card can only be obtained if you use or connect at least one of the company’s other services - a landline phone, Home Internet or Interactive TV.

Mobile communications are popular with Rostelecom, and tariffs also deserve attention. Now the company offers several options for customers. Therefore, it is so important to understand among them and choose the right solution.

At the moment, the company does not have special tariffs for long-distance communications, so you can not waste time on useless searches. These calls are usually not made that often, so it makes no sense to create separate plans.

How then is the cost calculated? In all existing solutions, the conditions are approximately the same:

The cost of one minute when calling numbers in other regions is 2 rubles.
SMS to Russian phones - 2.5 rubles.
MMS will cost you 4 rubles.

If you study the conditions of all companies, then long-distance calls from Rostelecom can be called relatively inexpensive. Other companies have similar conditions, so there is not much difference.

Rostelecom's tariffs for telephone communications for 2019 for individuals

Attention! The Company may set conditions for specific regions. Our article presents only general parameters that may differ in your city. Therefore, before connecting, it is recommended to visit the official website to double-check the information on the solution of interest.

If you are interested in Rostelecom tariffs for cellular communications, then at the moment a line of package plans is offered. They include basic services that you may need in the future.

The company has developed "SUPERSIMKA" packages. Their main idea is to provide subscribers with services at the best prices, to offer each client the most suitable option.

What solutions are included in the line:

Separately, there is a "Basic"

Reviews about each package are conflicting, so you can not get accurate information from them. It is worth studying the rates and conditions so that you can make the right choice among them in the future.

S

This is one of the most popular tariff plans. It involves small packages and low subscription fees. It is chosen by people who want to save on services, having received everything they need.

Basic conditions:

The subscription fee is charged daily, it is 10 r per day.
The client receives unlimited calls to the company's numbers.
8 GB of traffic is provided.
Calls to other operators in your area - 1.5 rubles per minute.

What are the disadvantages of this plan?

Not too much traffic. 8 GB is enough for you only when using social networks, visiting websites and checking mail. For some users, this will not be enough.
All calls to numbers of other companies are charged at a set price.

When should you join this program?

You want to save on communication services.
Most often, call Rostelecom numbers, your relatives and friends also use the services of this operator.
You use your smartphone to visit social networks and various sites, do not watch videos or listen to streaming music.

The main disadvantage is the limited traffic. The package is larger than a number of operators for the same price, but it will still not be enough for some users. If you use it before the end of the month, you can extend the speed by buying another 500 MB for 50 rubles.

M

This is a more balanced plan. Who is it designed for:

People who call more often also to other operators.
Subscribers who rarely use mobile Internet.
Clients who want to optimize costs.

What are the conditions for Rostelecom on cellular communications on the tariff plan?

Every month, 270 rubles are deducted from the account in the form of a subscription fee.
You can call Rostelecom numbers for free.
For other operators, 350 minutes are provided.
After they are exhausted, for one minute you will need to pay 1.5 p.
The subscriber receives 50 messages.
The amount of traffic is 1 GB.

The program was created for customers who make more calls and rarely use the Internet. If you need more traffic, then it is better to choose another option. At the end of the main Internet package, an additional 500 MB for 50 rubles are connected in the future.

L

The main difference between this program and the previous one is that more traffic is provided. Therefore, it is suitable for subscribers who often make calls and actively use the Internet.

What is offered to clients?

You can call Rostelecom without restrictions.
On other operators you get 350 minutes.
50 SMS are provided.
Calls over the package - 1.5 rubles.
The plan includes 10 GB of traffic.
Every month you pay 350 rubles.

There is much more traffic than in the previous tariff. Perhaps it is not worth saving and it is better to connect L. It is suitable for many subscribers and will cover your basic needs.

XL

This is a package tariff that has the richest content. It was developed for customers who are especially active in using communication services and who do not want to deny themselves something. For the best price, you get the maximum from the company.

Let's study the basic conditions:

Monthly fee - 570 rubles.
Calls to Rostelecom are unlimited.
To numbers of other operators in your area - 700 minutes.
If the maximum duration of calls is exceeded, then in the future you pay 1.5 r per minute.
The client receives 50 SMS.
The amount of traffic is 20 GB.

If you spend a lot of traffic, make a lot of calls, do not want to experience any inconvenience, then you should choose this program. For such subscribers, it will be a profitable option.

FREE

This is a solution for people who rarely use mobile communications. Let's study the basic conditions:

There is no traffic included in the package.
There is no subscription fee.
One minute when calling in your region - 1.8 rubles.
Per-second billing is used, which allows you to save money.

Base

This tariff is almost completely similar to the previous one:

No AB.
Traffic is not provided.
The cost of a minute when calling in the region is 1.8 r, the calculation takes place in seconds.

Both solutions are suitable for economical subscribers who rarely make calls and do not use the Internet. Then the absence of a subscription fee will be a significant advantage. You won't have to buy packages every month that you won't be able to fully use. You can pay for services after the fact, reducing costs.

How to make a change?

If you want to change the billing plan, then you can do this in several ways:

Call technical support at 8 800 100 08 00 . Specify the type of services you use in the company. The specialist will be able to provide detailed information and assist with the connection.
Log in to your personal account. Pass authorization, select the item with mobile communications. Next, go to the rates tab. In it, you can view current offers and make a quick transition.
In the application. You need to go to the official store on your mobile OS. Find the My Rostelecom program in it and download it. After logging in and authorization, you will be able to access the mobile account management. In the application, you can select and change the plan, the procedure is very simple and you don’t even need to use your personal account.

Rostelecom rightfully owns the “title” of the largest telephone operator and Internet provider in the Russian Federation. The company has provided maximum two-way communication with its customers to resolve emerging issues.

The operator of the company is in touch with you 24 hours a day! There are no additional charges for calls! You only need to decide on the problem and dial the number of the Rostelecom operator from those presented below.

How to call a "live" operator Rostelecom

In order for you to be able to resolve your issue regarding Rostelecom services as quickly as possible, the company has prudently created departments to help users. An employee of the service will answer the question if you dial one of the multi-channel phone numbers:

"Call to a single number of the operator Rostelecom"

Unified support service - you can directly call the Rostelecom operator using one of the official numbers - 8 800 100 08 00, as well as 8 800 18 11 830.

"Call to the phone of the Rostelecom operator by department"

Technical support service for equipment - you will receive competent advice on setting up equipment; and also - on all issues of a technical nature related to the provision of access to the World Wide Web, Interactive TV and so on. You can contact a specialist to set up the equipment by calling the toll-free number: 8 800 70 71 811 .

Sales service - You can inquire about the company's services and make an application for their connection by calling: 8 800 10 00 800 .

Inquiry Service - You will be informed about tariff plans and services provided by the company. You will be able to find out the status of the account, the conditions for concluding contracts and activating the "Promised Payment" service. If there are complaints about the work of the operator, they will be accepted by you. It remains only to call the number of the operator Rostelecom 8 800 70 71 800.

Auto-informing service - You will learn about changing the tariff package for local telephone and Internet services (applies to individuals). Operator phone 8 800 70 73 333.

Service for mobile subscribers - All subscribers can call the operator Rostelecom at 8 800 30 01 802.

Support service for CDMA communication users - 8 800 45 00 156; for information support, a free number is provided 8 800 45 00 159.

Internet Help Desk - For broadband Internet access, you can call 8 800 30 01 803 .

Claims processing service - All complaints regarding the actions of salon employees, information services are accepted by phone 8 800 30 01 817.

In addition to the above list of numbers, in the regions of Russia you can use additional local numbers, which can be easily found on the Rostelecom contacts page. Select your region at the top left.

"Call to Rostelecom operator abroad" If you are in the international roaming mode abroad, then use the number +7 902 18 81 810 (the dialing format must be international!). There is no call charge.

The most famous Russian company providing the country's residents with home Internet and cable TV cannot be limited to these services only. To be convinced of this, it is enough to study the tariffs of Rostelecom for mobile communications. Clients are offered several connection options, each of which will surely find its user. All of them are included in a single tariff line and differ only in the cost and number of services included in them. At the same time, the operator leaves the opportunity for subscribers to adjust the billing for their own needs.

At the moment, the provider offers 5 different connection options for individuals, each of which represents the Supersimka tariff line:

Free.

But users who managed to connect to other tariff plans while they remained available should not worry. They will continue to use the chosen connection until they voluntarily replace it with an alternative, more profitable and attractive option.

On all L

A striking example of a connection written off to the archive is billing for all. She stood out the opportunity to get 2 additional numbers in addition to the main SIM card. At the same time, the allocated service packages were consumed simultaneously from all phones. Variation L assumed the following limits:

500 minutes;
50 SMS messages;
12 GB of traffic;
2 additional rooms for 50 rubles.

The listed operators were estimated at 399 rubles. monthly. Money is debited from the main number, but the balance of the cards is the same.

For all XL

An extended version of the archival billing described above. Includes:

1500 min.;
50 sms;
30 GB of Internet traffic;
3 additional rooms.

The price of the mentioned services is 799. A special option, which is included in each variation of For all, deserves special mention. Users are offered unlimited visits to social networks, several well-known instant messengers and interactive TV applications that are not taken into account when spending gigabytes.

If necessary, customers are able to connect additional packages.

Supersim M

The specified offer for the phone does not allow connecting additional SIM cards or splitting the balance between several numbers. It consists of the usual service packages, including:

In addition to what is mentioned in the list, connected people get unlimited access to social networks and instant messengers (except for video calls and voice messages). It is important to emphasize that the unlimited use of Vkontakte, Odnoklassniki and Facebook does not affect the videos from third-party resources located in them. Their launches will lead to the consumption of traffic.

The cost of tariffing is 200 rubles. monthly.

Supersim L

The next offer differs from the previous one only in the number of services provided and the volume of available limits. Subscribers are offered:

500 minutes;
50 sms;
15 GB of Internet traffic;
101 channels in Wink mobile TV;
unlimited social networks;
free incoming;
free communication with other Rostelecom clients.

The above is regarded by the mobile operator at 400 rubles, which will be debited from the SIM card at the beginning of each reporting period. At the same moment, existing limits are updated.

Supersim XL

Rostelecom's largest and most expensive tariff for telephone communications in 2019. Consists of:

It is important to point out that after the selected package is exhausted, an additional 500 MB of Internet for 50 rubles will be automatically activated. In total, up to 5 automatic activations are provided.

Supersim Free

The next billing, as the name implies, differs from the previous ones in the absence of pre-established frameworks and restrictions. It does not require a subscription fee, but every action taken leads to debiting money from the account. At the moment, the provider has set the following prices (in rubles):

outgoing - 1.95;
SMS - 1.95;
10 Mb of traffic - 19.50;
the first megabyte per day is 1.5.

If necessary, users are able to connect an option that allows you to make unlimited calls in your home region. The cost of the service is 5 rubles. per day.

What are the most favorable tariffs for Rostelecom?

There is no single, exact answer indicating the most profitable and economical tariff plan. Therefore, when deciding on the transition to a new tariff and stopping at one of their proposals, it is necessary to assess in advance how actively you will have to use cellular communications. Particular attention should be paid to minutes, since certain billing features, which will be discussed later, allow you to increase the amount of traffic without spending money and without connecting additional packages, options and add-ons.

How to connect the selected tariff?

If the subscriber has not yet managed to join the ranks of the telecommunications company's clients and get his own SIM card, there are several ways to make the initial connection:

at the nearest provider's office;
by calling the contact number (the least convenient approach);
by filling out a form on the official website and ordering home delivery.

The questionnaire will require you to specify the exact home address, last name and contact information, including phone and email. After that, it remains to accept the terms of the subscription agreement, agree with the rules for processing personal data and wait a bit.

How to switch to another package?

If the user already has a SIM card and uses telephone services, but decides to change the billing, he should:

contact the contact center for this;
change the conditions in your personal account;
or send a special SMS to the short number 220.

The combination that needs to be sent depends on the final choice of the client:

S - 11;
M - 12;
L - 13;
XL - 14;
Free - 15.

Other tariff lines are in the archive, so they are not available for the transition, but those who want to try to connect are able to clarify the appropriate combinations on the official website. They are listed in the description files.

Number Management

We have already mentioned the possibility of increasing the number of available gigabytes. This option is available on all Rostelecom tariff plans for cellular communications, where it is allowed by the logic and conditions of communication. It consists in the possibility of exchanging part of the available minutes for Internet traffic. The exact exchange parameters and billing settings should be found in the appropriate section on the official website. It is most convenient to make changes in your personal account.

Additional packages

For a separate cost, customers are able to activate additional services (the command for connection is in brackets):

100 SMS messages for 50 rubles. (*100*371*x*1#);
100 min. conversations for 100 (*100*370*x*1#).

Instead of x, you need to put a number from 1 to 5, depending on the desired number of packets. To disable, you will have to send other USSD requests. Users are required to dial *100*371*0# and *100*370*0# respectively.

Additional Information

In addition to the above, it is required to take into account that when traveling around the country, the cost of outgoing calls is 2 rubles.

Additionally, you need to remember that a special command *100*12# is provided to check the balances in packets and unused traffic. It's free to use and you get a response instantly.

For more detailed and detailed information, dial the contact center 88001000800 and get advice from the support operator.

Rostelecom, after a two-year break, is returning to the mobile communications market - now in the format of a virtual operator. From November 7, a Rostelcom SIM card can be issued at any sales office of the company in the Urals and Perm Territory. It is assumed that mobile communications will allow the universal operator to increase the loyalty of the existing subscriber base, expand its presence in the corporate market, and also launch converged services for the Internet of things, "smart home" and industrial Internet.

“You cannot step into the same river twice,” says the ancient Greek philosopher Heraclitus. However, this statement does not seem to apply to Rostelecom. The company keeps entering the same river for the second, third and even fourth time. The launch of mobile communication services under the Rostelecom brand is a vivid confirmation of this.

Until 2005, the company (at that time it was the regional operators South Ural Cell Phone, Uralsvyazinform, Yermak RMS, Tyumenruskom) had already built and operated mobile networks in the Urals. In 2005, all cellular assets were united under a single Utel brand. In 2012, the Utel brand was replaced by the federal Rostelecom. Well, in 2014, the state-owned company transferred all its mobile assets to a joint venture (JV) with the Tele2 operator. This step was supposed to increase the efficiency of doing business.

The creation of the joint venture freed Rostelecom from the significant investment burden required to develop the mobile business. Thanks to this, the company concentrated on the development of high-speed Internet using optical technologies. In turn, Tele2, having received mobile assets and the license base of Rostelecom, quickly launched the construction and modernization of the network for the introduction of 3G, 4G, and also significantly increased the geography and number of service regions.

For the last two years, Rostelecom has focused exclusively on the fixed-line market, while Tele2 has focused on the mobile market.

However, changes in the telecommunications market and the rapid development of Internet of things technologies forced the management of Rostelecom to return to mobile communications. True, this time the company did not launch networks on its own. A cost-effective virtual operator (MVNO) model was used. The project partner, as expected, was a joint venture based on Tele2, 45% of whose shares are owned by Rostelecom.

What is MVNO?

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A mobile virtual network operator is a company that uses the existing infrastructure of another operator, but sells services under its own brand.

The full MVNO model implies that the virtual operator uses only the radio part of the partner (frequencies, base stations and networks connecting them). The virtual operator itself is responsible for everything else: licenses, its own numbering resource, switching, billing, SMS center and customer service center. Thus, with a full MVNO model, an operator can offer its own mobile product. Rostelecom has taken this path.

The company uses the existing infrastructure of Tele2, but has its own licenses for the provision of mobile services, its own number resource, its own switching center, billing and customer service center, which, by the way, is located in the Chelyabinsk region.

Rostelecom tariffs for mobile communications

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In terms of pricing, Rostelecom's proposals for mobile services almost completely copy Tele2's tariffs. Subscribers have access to four Super Simka package tariffs with a different set of services: S, M, L, XL (full copies of Tele2 Black, Very Black, Super Black, Mega Black tariffs). In addition, there is a tariff without a monthly fee "Super Simka Free" with a single price for all directions in the home region, as well as a tariff for modems and tablets. There are additional "Just Internet" options with different mobile traffic packages: S, M and L.

Rostelecom's entry into the mobile communications market may primarily be of interest to the company's existing subscribers. The fact is that Rostelecom mobile users can communicate with home phone subscribers in their region for free. As part of the campaign, all calls between fixed and mobile phones of Rostelecom are free. When purchasing a SIM card, a one-time 50% discount on the subscription fee for home telephony services is also provided. Thus, the state-owned company seeks to minimize the outflow of wired phone customers.

In addition, Rostelecom's mobile users will be included in the bonus program, which will allow them to receive discounts, for example, on subscription fees for home telephones, interactive TV, purchases of films in the media library, and so on. All discounts are promised to be added to the personal account on the corporate website of Rostelecom, as well as to the mobile application in the very near future.

In the near future, Rostelecom customers will be able to combine their personal account for wired telephony, Internet and interactive TV services with a mobile account. Moreover, the operator's representatives promised to launch a single account that combines 4 communication services for the whole family with the possibility of planning and quoting mobile Internet, minute and SMS packages, buying movies, connecting Parental Control. Such integration will allow launching “family tariffs”, as well as general Internet packages for a variety of devices, a combined package for home and mobile Internet.

In order to become the owner of a Rostelecom SIM card, you need to use at least one of the company's main services - a home phone, Home Internet or Interactive TV. You can issue it at any Rostelecom sales and service center or by ordering it on the operator's website.

The Rostelecom SIM card is suitable for any subscriber devices (smartphones, tablets, mobile phones), as it is available in three form factors at once: nano, mini and standard.

In addition to individual clients, Rostelecom's mobile communications are also available to corporate clients. Special tariff offers for small, medium and large businesses have been developed.

The company does not deny that they are actually returning to work schemes two or three years ago. When connecting service packages, for example, Internet access and mobile communications, a flexible system of discounts applies. Rostelecom also offers a convenient cloud solution called Mobile Device Management, a service for secure remote use of corporate information systems and resources on employee mobile devices.

Comprehensive communication services: now also mobile services

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Rostelecom hopes that the company will be able to become a single provider of communications services for customers, offering fixed telephony, Internet, interactive TV and mobile communications services.

“By launching mobile communications services under the Rostelecom brand, we offer our subscribers to take their usual home communications services and content with them. Now they will be available anywhere where there is a mobile connection. For example, on a smartphone, you can watch the same set of TV channels as at home. Our company will combine home and mobile phones into one network, and on-net calls are always the most profitable. In the future, we plan to develop family tariff offers, for example, to provide a comprehensive package for home and mobile Internet services. Rostelecom's services at the most attractive rates are now always close to our subscribers, not only at home, but also outside of it,” notes Anton Kolpakov, Vice President and Director of the Ural macro-regional branch of PJSC Rostelecom.

In addition, Rostelecom relies on various mobile applications that help make the use and management of communication services as comfortable and simple as possible. For example, the Interactive TV application, using the Multiscreen service, allows you to watch the same content on the screen of a smartphone or tablet as on a TV at home. The My Rostelecom application is a mobile personal account in which it is easy to manage services and options, replenish an account, participate in a bonus program, and so on. There is also a popular mobile application "Gosuslugi", which is supported by Rostelecom. A mobile application for IP-telephony "Allyo" (similar to Skype) will soon be presented, which will be linked to fixed telephony numbering and will help to make long-distance calls at favorable rates.

The launch of the MVNO will also make it easier for Rostelecom to provide IoT, smart home and industrial internet services. The fact is that most of the innovative gadgets interact with each other through SIM cards and mobile communications. Taking into account the fact that the state-owned company is actively investing in the Internet of things, cloud technologies and the industrial Internet, the launch of mobile communication services looks natural. Potential customers will no longer need to enter into several contracts with different operators.

Summary

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In order to streamline all the information about the emergence of a "new" "old" mobile operator in the Urals, we have formulated several theses.

1. If you are not a client of Rostelecom and are not going to become one, you will not be interested in launching mobile communications from this operator. The presented tariffs are identical to Tele2 tariffs.

2. If you are a Rostelecom customer or intend to become one, switching to mobile communications from Rostelecom may be of interest. First, you will receive free calls to landlines and from landlines to mobiles. Secondly, you can receive a 50% discount on your home telephone subscription fee if you use one. Thirdly, mobile communications are included in Rostelecom's bonus program. The accumulated points can be spent on communication services, the purchase of digital content, films, etc.

3. You can manage Rostelecom's mobile communications from the operator's personal account and mobile application (no need to update).

4. To switch to Rostelecom mobile communications, you can use the number storage service. For a direct transition, you need to write an application and pay 100 rubles for the fact of transferring the number.

5. Corporate clients of Rostelecom again have the opportunity to receive all communication services from one operator at special prices. This, in turn, simplifies the workflow and improves the level of customer service.

6. Rostelecom's customers can count on the emergence of integrated services for the Internet of things, smart home and services for automating production processors using the industrial Internet.

It should be noted that the integration processes of combining or bonusing different communication services are typical for many telecom companies.

For example, subscribers of the MTS operator can receive discounts on the subscription fee for wired Internet and TV services. MegaFon and Dom.ru subscribers can receive cross discounts on subscription fees. At Beeline, you can use a single package offer for mobile communications, wired Internet and interactive TV. Clients of Intersvyaz premium tariffs can use 4G Internet free of charge using special SIM cards (MegaFon acts as a technology partner).

Thus, Rostelecom's new proposal is a completely predictable and justified step towards building a loyal subscriber base for the future.