home Calculators Tp link tl mr3220 does not see the modem. What to do if the router does not see the USB modem

Tp link tl mr3220 does not see the modem. What to do if the router does not see the USB modem

Hello dear friends! For two weeks now, I am again connected to my 3G modem. Because the TL-MR3220 router has stopped working and does not respond to the modem connection. So, I decided to write about this, maybe someone has already encountered it and will advise something. Today it is not I who will advise you, but you who will advise me :). And perhaps the article will be useful to someone later. After all, most likely such problems happen, perhaps not often, but they do happen.

I'll tell you first. About three months ago, you decided to install a router for Internet distribution with a Novatel U720 3G modem from Intertelecom. I purchased a TP-Link TL-MR3220, I like the equipment from this company. Well, at least until now I had no problems.

I set everything up, I wrote about this in the article Installing and configuring TP-Link TL-MR3220. We configure the Wi-Fi router to work with a 3G/4G modem or cable Internet. Everything worked perfectly for about a month and a half. Then problems began in the form of network interruptions. The status without Internet access with a yellow triangle simply appeared. And both via Wi-Fi and LAN. In the router settings there was a status Connected.

At first this happened several times a day, then more often. Only rebooting the router helped. Then I left for two weeks (the router was turned off). When I returned, everything got even worse :(.

As soon as I turned on the router, a status appeared that the modem was detected. Then it successfully connected to the Internet. And the Internet appeared on the computer, the connection status was normal. But not for long, after a few seconds the status is again without access to the Internet. And so on all the time. There were several times that it was possible to open one or two sites and then the error occurred again.

Well, then I started to fix this whole thing. I checked all the provider settings, did a full reset 20 times, installed new firmware (as it turned out, new firmware had appeared), and tried installing older ones. But all this did not give any result.

Then, I still don’t understand at what point, the TL-MR3220 router completely stopped responding to the modem connection. I just connect the modem to it, but there is no response. The indicator that blinks when a 3G modem is connected does not blink, but the connection status is in the router settings Unplugged(which means the modem is not connected). I tried to connect a modem from Kyivstar, ZTE MF180s, but there was no connection response. And the light on the modem is shining, which means there is power. But it does not change anything.

After that, I reset the settings again, flashed it with different firmware, but the router does not want to detect the modem. I put it in a box and hid it out of sight :).

Support, warranty, repair...

I know that TP-Link has good support. Wrote in Ukrainian email letter ( [email protected]). Everything was well described and explained.

The answer came quickly, like this:

Hello. Judging by your description, something happened to the router, it may have malfunctioned, please contact our service center for testing.

In principle, I didn’t hope for anything else. What can they say without checking the router? I just thought that they had already been approached with similar problems and they wouldn’t tell me what the problem might be.

I thought that this was all the correspondence, but it turned out not :). A few days later I received another email from TP-Link support. They sent me the firmware and asked me to try flashing the router and see the result.

I quickly took out the router, connected it, uploaded the firmware, connected the modem and... And nothing happened, it was undefined :).

I haven’t given it to Router under warranty yet, I don’t have time. I'll give it to you soon and see what happens. Well, I most likely won’t wait for their decision. I'm looking for a new router with support for 3G modems. I liked it Asus RT-N13U, good feedback about him, and Asus is a good company. I will most likely buy it, so look out for an article on setting it up soon :).

This is such a sad story. Perhaps you have thoughts on this matter and you can advise me something. As they usually write to me in the comments: “I urgently need help, help!!!” :). And today I need advice. Best wishes!

Many articles have already been written on the topic wireless networks, router settings, etc. But for some reason little attention is paid to routers that can work with USB modems. We have already written about setting up two such routers: and. Good devices, although for some reason the TP-Link TL-MR3220 quickly broke down and refused to see the modem. I mean the same thing. Perhaps there was some kind of defect. And during the setup process, there were more problems with the TL-MR3220 than with the Asus RT-N13U, which started working immediately after connection.

But, in this article I would like to talk about one popular problem that very often arises during the process of setting up routers paired with USB modems. About the problem when the router refuses to work with a USB modem. Doesn't see it, or doesn't want to connect to the Internet. There really is a problem; I encountered it myself when setting up a TP-Link TL-MR3220.

Routers that can work with USB modems are a very good idea. After all, if you don’t have the opportunity to spend cable internet, but there is only wireless 3G/4G (for example), and you want to distribute Wi-Fi, then this is just a great option. It's a pity that this moment There are not very many such routers on the market, there are several models from each manufacturer. But there is plenty to choose from.

So, you have 3G/4G Internet, you found out that you can distribute this Internet via Wi-Fi. We bought a router, of course with support for USB modems, brought it all home, connected it, configured it, but nothing worked. Why? Most likely because your router is not “friendly” with your modem. Now let's try to figure everything out in order.

By the way, if you haven’t bought anything yet, I advise you to read the article. In it I wrote how to choose the right router for a modem.

1. As I wrote above, the problem most often is the incompatibility of the router with the modem. Since for each router model there is a list of supported modems and providers. This list must be studied before purchasing a router. Or better yet, before purchasing a router and modem. You can find these lists on the official websites of router manufacturers. Here, for example, TP-Link for their models http://www.tp-linkru.com/products/?categoryid=202&mode=complist. Your modem needs to be on the list. Look for the modem model on the sticker on the modem itself. If you don’t find your modem on the list, the easiest way is to return the router to the store and get a suitable one. Or, play with the firmware (you may lose the warranty), and it’s not a fact that it will work out.

2. If everything is fine, the modem is in the list, but does not work, then first, do a reset. And try setting everything up again. Preferably according to the instructions.

3. If the modem sees the router, but does not establish a connection to the Internet, then check whether you have configured the provider settings correctly, and be sure to make sure that the modem is in the coverage area. That is, the modem supports the network stably. If there is no signal, then, of course, it will not be able to connect to the Internet.

I set everything up, I wrote about it in the article. Everything worked perfectly for about a month and a half. Then problems began in the form of network interruptions. He just showed up with a yellow triangle. And both via Wi-Fi and LAN. In the router settings there was a status Connected.

At first this happened several times a day, then more often. Only rebooting the router helped. Then I left for two weeks (router was turned off). When I returned, everything got even worse :(.

Well, then I started to fix this whole thing. I checked all the provider settings, did it 20 times, installed new firmware (as it turned out, there was a new firmware), I tried installing older ones. But all this did not give any result.

Then, I still don’t understand at what point, the TL-MR3220 router completely stopped responding to the modem connection. I just connect the modem to it, but there is no response. The indicator that blinks when a 3G modem is connected does not blink, but the connection status is in the router settings Unplugged (which means the modem is not connected). I tried to connect a modem from Kyivstar, ZTE MF180s, but there was no connection response. And the light on the modem is shining, which means there is power. But it does not change anything.

After that, I reset the settings again, flashed it with different firmware, but the router does not want to detect the modem. I put it in a box and hid it out of sight :).

Support, warranty, repair...

I know that TP-Link has good support. I wrote a letter to Ukrainian email ( [email protected]) . Everything was well described and explained.

The answer came quickly, like this:

Hello. Judging by your description, something happened to the router, it may have malfunctioned, please contact our service center for testing.

I quickly took out the router, connected it, uploaded the firmware, connected the modem and... And nothing happened, it was undefined :).

I thanked the support for their efforts and said that I would return the router under warranty. By the way, I bought it in the Rozetka online store, about which I already wrote a review, you can read (especially the comments, they are more interesting than my article :)).

I haven’t given it to Router under warranty yet, I don’t have time. I'll give it to you soon and see what happens. Well, I most likely won’t wait for their decision. I'm looking for a new router with support for 3G modems. I liked it Asus RT-N13U, good reviews about it, and Asus is a good company. I will most likely buy it, so look out for an article on setting it up soon :).

Today we will try to figure out the problem when the router does not see the 3G (4G) USB modem after connecting. If you came to this page, then you probably understand what I mean. The problem is simple and clear. There are routers that can connect to the Internet via a 3G modem connected to a USB port. So, in the process of setting up a router, many people encounter a problem when, after connecting a USB modem, the router simply does not detect it. There is nothing in the router settings, where the modem connection status is displayed, or it says that the modem is not defined.

There are several reasons why you might encounter this problem. And now I will tell you about them. Most often, this problem is faced by those who are not serious about choosing a router, and those who do not read my articles :) Now you will understand why.

What to do if the router does not detect a USB modem

1 In most cases, when we get the idea to buy Wi-Fi router, we already have a modem and the Internet is connected. And few people know that not all routers, even those with USB ports, support connecting 3G/4G modems. And those that support connecting to the Internet via modems do not work with all modem models. It is precisely because the router is compatible with the modem that the problem most often arises when the router simply does not see the modem.

I even wrote a separate article where I talked in detail about these points. And I prepared the same article. Be careful when choosing!

What to do if you have already bought everything, and it turns out that the router and modem are incompatible:

If you looked at the list of modems compatible with your router and did not find your modem there, then you can try updating the router firmware to the latest version. Perhaps support for your model has been added there. Although, of course, it is unlikely. You can also search for information using the following query: “router model + modem model.” Perhaps someone has already encountered this problem.

If possible, simply return the router to the store and get another one that supports your modem. Or, change the modem to match your router.

2 Update your router firmware (already wrote about this above), and do a factory reset. Perhaps after this, the router will be able to detect your modem. 3 Connect the modem directly to the router. No extension cords or anything like that. A USB extension cable can be used, but is not recommended. And if necessary, then take one that is not too long.

I myself have already encountered a problem when the modem was not detected by the router due to the extension cord being too long. Many people use extension cords to raise the modem higher for better reception.

4 Perhaps you have a slightly different problem. The router sees the 3G modem, but simply cannot connect to the Internet through it. In this case, you need to make sure that you have configured the router correctly, the modem is in an area of stable network reception, and there are no restrictions from the operator.

I have already written instructions for setting up a modem on ASUS and TP-LINK routers:

Check your settings. In the section with setting up your Internet connection, or on the "USB" tab, you will see all necessary information via modem.

If you connect a modem and the router does not respond to it at all (no information in settings), then most likely you will have to change either the modem or the router. I remember a long time ago I configured such a scheme on the TP-LINK TL-MR3220 router. I couldn’t set it up, but after installing firmware 10 and dancing with a tambourine, everything somehow worked.

Let's say you have a girlfriend (or grandma) who has a tablet or laptop, but no Internet connection. And she really needs the Internet. What to do? The solution may be to use a 3G or 4G modem. But on some tablets there is even nowhere to connect it, not to mention the fact that it is physically inconvenient (an appendage sticking out of the side of the tablet, difficulties for several people to use). Ideally, you need to get a completely autonomous device that will serve as a WiFi access point. I brought it, plugged it into the socket, and everything worked.
But for this you need to do some preparatory work. In fact, we will need three devices: a 3G modem to connect to an Internet provider, a router (or, as it is also called, a router) with the ability to connect such a modem to create a WiFi access point, and, possibly, a WiFi adapter for testing (on stationary computers of the module WiFi may not be available).
I’ll say right away that the most difficult thing here is that the router can work with the modem. The fact is that mobile Internet providers (usually a mobile operator well known to everyone) provide a program with the modem with which it can be controlled, and there are few options here (a program for Windows, Mac, Linux or Android) but programs for controlling the modem inserted into the router is created by the router manufacturer. And there are many models of modems... It’s good if your modem is supported, but what if it’s not? In general, this article is just about this.
By the way, the problem can also be solved this way: take the list of supported modems for a given router (it is usually in the manual or on the website), buy a modem that is definitely supported (they are, however, relatively expensive, from 800 rubles), and then rearrange SIM card from a “branded” modem.
The only thing these devices have in common is their connection to a USB port. Well, and the fact that they look like a flash drive :)
So, first of all, you need to determine the brand of your existing modem. To do this, you need to install it in your computer and carefully study the control program (the most valuable information is usually hidden farthest away). For example, I have a Beeline modem. What brand is it?

Modem Huawei E3131. It is not included in the list of supported modems for this router, and therefore the task becomes more interesting (I don’t like trivial tasks). There are quite a lot of questions about this modem on the Internet, which confirms that the “plug it in and it works” rule does not apply here. An untrained user may think that nothing will work out, that the router needs to be taken back to the store, and that everything is generally bad. But that's not true!
By the way, the ability to connect a modem is not the only characteristic of the router. This has a number of advantages: a removable WiFi antenna, the ability to connect up to 4 computers via wire, a power off button (not all models have it), a power plug with a long cord. Or maybe it will be more convenient for you to work with a router that is made like one big plug - no wires, just plug it into an outlet? The manufacturer also matters. For me, for example, the authorities on this issue are ASUS, NETGEAR, TP-LINK, ZyXEL.
In general, I bought exactly the router that is most convenient for me.
Now you need to start setting up the router. To do this, you need a computer with the ability to connect an Ethernet cable (wired Internet). Wired Internet It is also needed in order to have access to the network to obtain the necessary information materials (manuals, firmware programs, etc.), because everything will not work the first time.

We connect the router - in this case TP-LINK TL-MR3220. We disconnect the Internet cable from the computer and plug it into the blue connector of the router. We connect the short cable included with the router to the computer and to one of the yellow connectors of the router. Turn on the router. Ideally, the Internet connection should work - the router here serves as a simple signal translator.
What if it doesn't work? It makes sense to wait a few minutes and restart your computer. Still not working? There may be many reasons, but I will dwell on one in detail (it turns out that the article will be long).
When a wired Internet provider provides you with a connection, it often records the MAC address of the device that was connected first. This address is a kind of additional password, and a device with a different address will not be granted access to the network. A MAC address is a unique number for a device; these addresses are practically never repeated, so it can be used to uniquely identify a device. All network devices have these addresses: computers, network cards, routers, adapters...
Typical story. A wizard comes to a man (let's call him Vasya) to connect the Internet, connects the computer, everything works, and leaves.
After some time, guests come to Vasya.
- Vasya, can I use your Internet? - asks one of the girls who has a tablet. - We urgently need to check our email.
- Please.
Vasya disconnects the cable from the computer.
“Oh, I don’t have such a connector,” the girl says in confusion, looking around the tablet. The tablet is thin, you can’t install such a connector on it even if you wanted to.
“I would like WiFi,” the girl timidly asks. - Do you have WiFi?
Vasya blushes. He doesn't have WiFi.
Modern housing without a WiFi access point is the same embarrassment as if there were no clean towel in the bathroom and no toilet paper in the toilet.
But even if the tablet had the right connector, it is unlikely that the girl would be able to connect to the Internet. The reason is the same MAC address, which the tablet, of course, has its own.
Vasya decided to fix this problem, went online (perhaps he found this article) and realized that it is better to connect the provider’s cable not directly to the computer, but to a router (router), which, among other things, also has a WiFi module, that is it can also work as an access point. Such a router can distribute the Internet to both wired and wireless devices.
But the router again has its own MAC address! The connection will not work. As usual, there are two ways out. You can call your provider's support service and ask to change the fixed MAC address. Moreover, you don’t even need to find out the address (it can be written, for example, on the device label); an experienced operator of the provider can easily determine it from the connected device. But this option is not good: if the router breaks, you will not be able to connect the computer directly again. Fortunately, router manufacturers have anticipated this problem and made it possible to replace the router's MAC address with any other one. This is done in the control program, and we will make sure that our device can do this too (here it is called “MAC Address Cloning”).
Well, that's enough about MAC addresses, we have another task. So, we have made sure that the wired connection through the TP-LINK router works. Now you need to enter the control program and make a number of important settings.
The router is accessed through a browser. I prefer Safari, but you can use Firefox or even Internet Explorer. Open the browser and type in the address bar the IP address of the router: 192.168.0.1 - it is standard. You can only enter the program with your username and password. They are also standard: admin and admin.

As you can see, the program is Russified. Therefore, it is better to learn how to set the required parameters now, because after flashing the language will change to English. The password must be changed first. To do this you need to select System Tools - Password and enter the required data. You can leave the old login, but change the password.

Then necessary check Internet access modes. Select Net. This specifies which Internet access can be used and in what order. For example, if you select “3G/4G Only” and the modem does not work, then even if you have wired Internet access (WAN), you will not be able to access the network. The "WAN Preferred" mode forces the router to connect the wired connection first and the modem second. This a good option in terms of reliability if you need a constant connection. But if you want the modem to work in this mode, disconnect the network cable.

Now it’s useful to “look” at the router from the WiFi side - for this you need a WiFi adapter in your computer (how to install it is at the end of the article). You need to open the adapter management program and look at the list of available access points. Ours should be among them. For example:

Which router is ours? Apparently the one with the strongest signal (the device is located next to the computer), but how to prove this? What kind of name is this: TP-LINK_BC50A6? Go to the router management program, select Network - Wireless Mode, read the same name in the “Wireless network name” line. So it's ours. But here’s what’s bad: the “Security” column - all neighbors’ routers are protected, ours are not. This is because the factory settings do not include security to make it easier for the user to connect to the router without the user thinking that the device is not working.
We are conducting a bold experiment: is it possible to connect without a password? In Windows 7, working with network devices is done somewhat stupidly, and a wireless connection can be created in several ways by going to the Network and Sharing Center. You need to look for links related to wireless adapters and commands for connecting to the network. But try the easiest way first. Click on the taskbar icon that is responsible for connecting to the Internet (an icon in the form of a monitor or a graph of WiFi signal strength). If the WiFi adapter is active, a list of access points whose signal can be received will open, like the one we have already seen.

Windows also realized that the access point is not secure, and indicates this with an icon with an exclamation mark. Right-click and select “Connection”. Then we will be warned in a separate window that the (local) network is not installed, so we must select the “Connect to a network without first installing it” link. Connection is in progress. We disconnect the network cable from the computer and make sure that the Internet is still available. Yes, the access point works, but in the same way anyone who is within WiFi coverage can connect to it. We need to install a security system.
We restore the wired connection, disconnect from WiFi (using the same icon) with the right mouse button and the “Disconnect” command.
By the way, the ICQ program, which is not directly related to our problem, is also good because its flower icon on the taskbar changes color depending on the availability of the Internet, this is a good indicator.
We go to the browser, to the TP-LINK control program, select Wireless Mode - Wireless Security. Here you can select different security standards: “WPA/WPA2 - Personal” or “WEP”. The first option is recommended. Select it and enter the password, then click the button Save. Now select . Click the button Reboot. Wait for the router to reboot.

Now try connecting to WiFi again. Now you can't connect without a password? This means the connection is secure. Please note that in the TP-LINK router management program the password is specified in clear text. On the one hand, this is convenient, on the other hand, anyone who connects to the management program as an administrator will see this password. Therefore, the administrator password must also be long enough, unique and not guessable. Take care of him!
What else is good about the TP-LINK control program?
Quick setup- a good wizard who will ask you the necessary questions in order to configure the router. At the same time, you will find out what parameters are needed. Changing all parameters at random is highly not recommended. If you don't know, leave it as is.
Security - Local Management- by selecting this mode and pressing one button, you will make it so that you can only access the control program from your computer. This is a good security option.
System Tools- Time setting- set the correct date and time. Experience shows that if the date/time is set incorrectly, problems arise when connecting to the network.
System Tools - Factory Settings- ability to return parameters to their original state. Convenient for those who are still learning.
You see how much you need to know and do. But we didn’t even touch the 3G modem. It's time to do it. Plug the modem into the router's USB port. Naturally, I can tell you about my case; with another modem something will go differently.
Select in control program State. This provides information about all the major components that make your network connected. For example, we can see familiar WiFi adapter data, it is marked with a connection name that we already know (TP-LINK_BC50A6). But now we need the “3G/4G” section. If it doesn't appear, check the section Net: If the wired connection is working, must The mode should be set to “3G/4G Only” or “3G/4G Preferred”. There is a rather tricky logic for using connections, and I think this is where many users get screwed. Although this logic is made wisely and ensures optimal use of the Internet, for example, so as not to pay extra money to a wireless Internet provider when wired Internet is available.
Let's say in the section State we see this picture:

That is, the router program recognized the modem, but could not bring it into working condition. At the same time, the LED on the modem blinks periodically. If you search the Internet for the reason for this, you will find many versions, from deformation of the Earth's magnetic field to an alien invasion. Indeed, there can be many reasons: the modem is faulty, there is no SIM card in it, the signal is too weak (look for a place for the device), the provider has a problem, there is no money in the account (check the balance). But if the modem connected directly to the computer works, the most terrible verdict is most likely: “the modem is not supported by the device.” Pre-fainting in an untrained user (but not in me).
To be honest, before buying a router, I, of course, read reviews online and found out that you can connect the E3131 modem by updating the router firmware. This is what we will do now.
Using an available connection, go to the router manufacturer’s website, follow the links to find our model and the downloads section. You need to look at the version on the bottom of the router. Let's say we have the second one (V2.2). Specifically, the address will be like this:
http://www.tp-linkru.com/support/download/?model=TL-MR3220&version=V2
There are a lot of things you can download (like a manual), but here's what's most important to us:

It is very helpful to read the warnings written in red font. Yes, to flash the device you need to connect it to the computer only with a cable; the wireless connection in this case is unreliable. I’ll add that ideally the computer and router should be connected to an uninterruptible power supply (UPS). What happens if the electricity goes out during rewiring? I have never brought my equipment to this state, and I can’t say for sure, but I suspect that the router will have to be taken to a service center. I prefer to use UPS.
Please note that the latest version of the program is on English language. Need to download latest version and the Russian version, so that there is something to return to, if anything happens. It is not indicated that the E3131 modem is supported, but the E3331 modem is indicated, this already gives us hope (in any case, we should try it, right?). The flashing programs must be unpacked in some folder on the computer.
Go to the router management program, select System Tools - Firmware Update. For order, you can write down the version of the existing firmware on a piece of paper. Then all that remains is to select the new firmware file - and off we go. Goodbye Russian-language interface!

You will have to enter your login and password again, but again the standard one: admin/admin. We come to a disappointing conclusion: all settings are erased and will have to be created again. The program immediately takes us to the section Quick Setup(Quick setup). You can try by pressing the button Next. What need to do? Select “3G/4G Preferred” mode. Skip a few steps where you don’t need to change the parameters, clone the MAC address (if necessary, I already said why this is needed), button Clone MAC Address. Enter the password for the “WPA-Personal/WPA2-Personal” mode (line Password), we have already done this before, but in a different section. You will give this password to the person who needs to connect your gadget via WiFi. Press the button Reboot and wait for the reboot.
And you will also have to restore other erased settings, but with an English interface.
Replace administrator password: System Tools - Password
Check time settings: System Tools - Time Settings
Just in case: if something goes wrong, to restore Russian firmware, use the section System Tools - Firmware Upgrade, I hope you didn't forget to download it.
We connect the 3G modem if it is not connected, and observe what happens in the section Status. To get the result, you need to wait a few minutes (probably many people get pierced on this too). Now the modem is working, there is no other way to get the necessary addresses from the mobile provider:

On the modem itself, a constantly lit LED is a sign of normal operation.
All that remains is to perform one last check: disconnect the network cable from the computer and make sure that the Internet is available via WiFi. So, we got an autonomous device that will work anywhere there is a 220 V power supply and a mobile provider signal. The time from turning on the power to the moment when the 3G modem enters operating mode is 1.5 - 2 minutes.
I haven’t checked, but I think that all of the above applies not only to the TP-LINK TL-MR3220, but also to the TP-LINK TL-MR3420 model. Judging by the description, they differ in some ways technical characteristics, and their built-in software should be the same.
Well, and finally, a little about the WiFi adapter. While tablets and laptops mostly have built-in WiFi modules, desktop computers may not have them. Then you need to connect an external adapter to the USB port, like the one shown in the photo above. Then you need to install the driver and control program provided by the adapter manufacturer on the system. The bottom line is that management of WiFi networks is built into Windows, so the control program serves only as a shell, an interface to the user. Therefore, if the program is launched, but WiFi sources are not found (I don’t know how it is in villages, but in cities there are plenty of them everywhere), then the problem is in Windows. Here is an example of such a program (it just so happens that the adapter is also TP-LINK, although it could have been ASUS, Acorp, etc.)

If access points are not detected, but they are there, the problem may be in Windows. You can, for example, open the “Services” section and make sure that the “WLAN Auto Configuration Service” is running. But in general, figuring out what exactly is wrong is not rational. Updating Windows may help. This saves all programs and user settings. This good way in order to “refresh” the system. It's a pity that few people know about this. For this you need when running Windows 7 (for example, we talk about Windows 7; in XP this is done a little differently) install the distribution disk into the drive and wait for the installation program to start. It’s useful, of course, to make a backup of everything before doing this. important information, but that's a separate topic. First you need to click the “Install” button. Then - refuse updates via the Internet. Then - accept the license terms. In the next installation program window, you must select this option.

The update is not fast - it takes about an hour on an SSD drive. As a result, the system restores all important settings and begins to work noticeably better. After this, you have two ways to open the list of WiFi access points and connect, but I already talked about this.
I didn't expect the article to be so long. It’s scary to think how users who are not fans cope with these problems computer equipment. But, as one artist said, “I like to talk about things that were successful.” Good luck to you too.