Part-time work in the tourism sector. To a travel agency - no experience

Today there are many people who want to get a job as a tourism manager in Moscow, because many want to have a position that is at least slightly, at least indirectly related to popular resorts and travel to any corner of the world. Tell clients about the features of tours, the beauties of distant countries, interesting leisure options, exciting excursions. Those who have only recently received a diploma, or have transferred to part-time study, are usually looking for tourism manager vacancies without experience.

Tourism managers create tours, gather groups, communicate with clients, selecting suitable tours and vouchers for them. Their work is directly related to communication and the choice of resorts. That is why there are so many young people who want to become an assistant tourism manager in Moscow.

Wage level

The histogram shows the change in the average salary level of the profession Tourism Manager in Moscow:

Salary level for a tourism manager in other cities of Russia:

Trud.com - first help in finding a job

You can always find interesting job offers in a travel agency on our employment portal. Without weekends and holidays, 24 hours a day and seven days a week, Trud offers applicants the largest database of real and current vacancies in Moscow companies. We collect job advertisements from all job sites for you. We don't limit our information base, replenishing it with all vacancies from all verified and reliable sources - electronic publishing houses for employment. Thus, thanks to the centralization of information from various sources, we were able to create the largest database of vacancies, which is beyond the capabilities of a single portal.

Number of vacancies for the profession Tourism Manager in % by salary range in Moscow:

Moreover, every visitor can use Trud’s services completely free of charge. You don’t need to pay a penny to find out which companies require tourism managers. We are not intermediaries, so we always disclose company names and coordinates. Select the most interesting vacancies for yourself, taking into account all your requirements. After all, we have enough job offers to sort through vacancies in search of the optimal one. To the delight of students and those who have just graduated from university, we have not only vacancies in tourism for already formed specialists, but also options from travel agencies for training and subsequent employment. To get a better chance of being hired as a manager domestic tourism or externally, we recommend sending your resume to several companies at once. In addition, during the interview you will be able to find out more details about the proposed job and, perhaps, it will turn out to be much more attractive to you.

Working in the tourism sector attracts many people. By sending a client to a Mediterranean resort, it seems as if you yourself are becoming a little closer to the sea, sun and all kinds of pleasures. The work is not difficult, and it is pleasant to communicate with people. In addition, employer companies, as a rule, promise employees preferential holidays. And this is a big plus. How realistic is it to apply for a position in a travel agency without experience and special knowledge? What exactly can employers offer such applicants?

“Tourist” advertisements in newspapers can be divided into three types. The first includes vacancies that require experience in a specific position and knowledge of a foreign language: tourism manager in certain areas, working with VIP clients, an airline cashier with knowledge of certain programs, etc. Unfortunately, this is not for us.

Advertisements of the second type - for candidates with minimal or no experience, but also with minimum salaries (about $200) - courier manager, assistant manager.

And finally, a balm for the soul - offers “for everyone”: no experience, no foreign language and with salaries from 500 to 1500 dollars + interest.

So, let's start our investigation with these attractive advertisements.

This is business, not all sorts of nonsense!

In terms of content, they are approximately the same: “To the office of a travel company, without traveling, etc. Vacancies: administrator-manager, deputy. department head, manager. From $1300 +%. From 20 years, including reserve officers, higher, secondary specialized education. Training is free (with earnings). Flexible schedule, possible. combination and foreign Career growth. Preferential foreign rest. Weekly payout salary." There are also variations regarding all sorts of benefits: social package, work, business trips abroad, etc.

We dial the first number.

- Hello, I'm here for a job advertisement.

They don’t let me finish, taking the initiative into my own hands:

— Do you have experience in tourism? No? Not scary. What kind of education? Pedagogical? Wonderful! Come for an interview. We have vacancies: office tourism manager, administrator, control department manager. Responsibilities: Negotiating, concluding contracts. For beginners - a series of lectures based on the Academy of Tourism in work time. Registration under an employment contract or under a contract - the entire speech is delivered in a memorized patter, without any opportunity to insert a clarifying question. In conclusion, the interlocutor dictates the detailed address of the travel agency at the same speed.

— Excuse me, can I ask about the salary, because it’s impossible for a newbie to receive 1000 bucks?

— It all depends on the position, come and let’s talk. We have a salary system. For the company, salaries range from 3 to 38 thousand rubles plus interest, and ours is high.

- But in the beginning, apparently, we will have to count on the minimum?

- Everything is individual for us. Come and let's talk. Will you come tomorrow?

- I'll think about it and call you back. Thanks for the info.

The conversation during the second call is repeated almost verbatim. They just offered to come to the All-Russian Exhibition Center.

Yeah, great. But the question naturally arises: getting a high-paying job without experience is a big problem. And here, you have dozens of travel agencies to choose from. They are eager to hire you, teach you everything and pay you crazy money. Strange. I make the third, control call.

- Hello. I'm on the advert

The interlocutor produces a text absolutely similar to the previous ones, but I don’t give up:

- Tell me, eh wage— Is the $1000 indicated in the ad a normal salary or not?

— We have fixed rates for different positions, they are calculated individually.

- Excuse me, what does this mean? Is there no salary as such?

— Girl, you’ve apparently never worked in business. There is no salary in business,” the interlocutor explains in a tired voice, “this is a different level.”

— Can I ask one last question? Do you register officially, according to labor? And about taxes and social contributions.

- Girl, you are asking strange questions. We have serious work, business, you understand? I don't have time for empty talk. If you want to change your life, come.

If she had bothered to explain how she proposed to change life, I would have thought. Well, it's suspicious. Why secrets? We seem to be talking about work, and not about initiation into the Masonic lodge. Why is a personal meeting so necessary and you can’t get details over the phone? In general, in order not to waste time traveling to numerous interviews (in vain), I decided to turn to the Internet: what are people saying there?

Managers' promises

I found a large number of reviews about exactly the companies I called. For example:

“I saw an advertisement for a job in a travel agency on a recruiting site (without the name of the office, without an email). Great positions and salaries! I phoned and went to VDNKh for an interview: a crowd of people (!), polite “managers”. Fill out a short questionnaire. Talk about anything, the result is the same - pay 480 rubles for three days of training (?!). They can’t really say what exactly (for example, the peculiarities of various countries, visa support). You say: “I don’t have any money with me.” They ask: “Leave at least some amount as a deposit (!!!). Then they promise two months of work in the same office at VDNKh, but find it difficult to answer in what capacity (“with applicants”). Then they promise some more training"

“I went to these three-day classes, expecting: where’s the fun. I waited: on the second day they said: in order to become a manager of mass destinations (that is, working with clients), you yourself need to go on their voucher for 450 USD. Well, or sell it to someone yourself. But it’s better to go, the “manager” explains, how will you work later if you haven’t been abroad? And if there were, it wasn’t from our company - that’s not it. I don’t know if work starts after the trip for 450 USD, I didn’t pay.”

In general, miracles do not happen. I'm looking for a job, not a “business” of dubious nature. It’s a pity that the promised thousands of USD are not yet achievable. I wanted it so much!

You will have to continue your search through other advertisements that offer a specific job, but for little money.

The quieter you go, the further you'll get

There are few such advertisements, but they exist. For example, you need an assistant tourism manager with at least six months of work experience, or experience in active sales. True, knowledge of mass trends is still necessary. Salary - $200 +%. I'm calling.

- Hello. I'm responding to a vacancy announcement. I’ll say right away that I have no experience in tourism, but I worked as a sales manager, and you said - experience in active sales. I have vacationed abroad several times, so I have an idea of ​​popular destinations. Maybe I'll come over?

— Send your resume and we’ll see.

- Sorry, but do I have any real chances?

— Of course, we would like to find a person with experience in tourism so that he has an understanding of ticket booking systems, hotels, etc. But since the position is starting, options are possible. If you are a confident PC user and know a foreign language, that’s a plus.

- Thank you, I will definitely send you my resume and will wait.

There is hope. But for $200. Well, let's continue. An employee is required for a travel agency. Salary - Doc. Girl, v/o, PC, foreign languages».

— Good afternoon, you advertised that an employee was required for a travel agency.

— Yes, we need an assistant manager.

- Excuse me, but what is the salary and at what level should the language be? I can’t say that my English is perfect, but it’s quite decent.

— We need a good level of language proficiency so that no problems arise with partners. And the salary is around 8,000 rubles.

— Isn’t it scary that I didn’t work in the tourism industry?

- No. Send us your resume and we'll see.

Well, here's another chance. Of course, there are not many such vacancies, but there are several in each issue of the newspaper.

And finally, I discovered one more proposal, and I liked it. “A courier manager is required to work with embassies and deliver air, railway. dor. tickets." Many people say that the main thing in a career is to get into the flow. And even if you prove yourself well in a courier position, you can count on more interesting work. Let's ask about this.

— Good afternoon, I am interested in the vacancy of a courier manager.

— Yes, we need a full-time employee. Salary 6,000 rubles, travel card and telephone. If you are satisfied with the conditions, let's arrange an interview.

— I’m interested in this, but I have a question: is it possible in such a position? career? That is, become a tourism manager?

- You know, everything is very individual. If you like it with us and you are a responsible, reliable employee, everything is possible. In principle, with us you can take a closer look at what areas of work there are, what will be more interesting to you: visas, booking tickets, hotels. As you work, you will be able to understand what and where you should learn. So there are chances.

- Thanks, I'll think about it.

Simple conclusions

So, let's summarize our research.

— If you need a stable job, it’s better to forget about offers of “crazy money” for participating in a “cool business.”

— Reliable employers offer positions with absolutely specific responsibilities and ask to send a resume.

— In principle, everyone has the opportunity to become a tourism manager. You will have to start with starting positions for small salaries.

— Your chances increase significantly if you speak a foreign language at a high level.

Tourism manager is a specialist in the tourism industry who organizes tourist trips for clients. Currently, this is one of the most sought-after professions in the leisure and entertainment industry. The profession is suitable for those who are interested in foreign languages, geography and social studies (see choosing a profession based on interest in school subjects).

Salary

Salary as of 06/06/2019

Russia 15000—100000 ₽

Moscow 30000—130000 ₽

Short description

The tourism manager makes our dreams come true about the vacation that each of us looks forward to. From the outside it seems that this is the most romantic and interesting profession- a holiday every day, the opportunity to travel to distant countries on duty.

But these are different things - to relax on your own or to competently organize a problem-free vacation, which depends on many people and circumstances.

Tourism manager is a generalized name for a profession that is multifunctional. There are generalist specialists who can single-handedly organize a tourist’s trip from start to finish, but most often travel companies (tour operators) practice division of labor by specialization: customer service manager, ticket reservation manager, destination manager, visa manager and insurance, business tourism organization manager, etc. A tourism manager without work experience can handle each of these specialties separately under the guidance of a more experienced specialist. IN large companies organizing a tourist trip resembles the work of a conveyor belt: at each stage of organizing a tour, different specialists are involved in the matter.

Specifics of the profession

The functional responsibilities of a tourism manager depend on where he works: in a tour operator or in a travel agency. In a tour operator, managers are involved in the development and formation of tourist routes, and in travel agencies, as a rule, sell tours to clients.

Responsibilities of a tourism manager working in a tour operator:

• route development;
• preparation of excursion programs and entertainment;
• hotel reservations;
• purchase of tickets for regular flights;
• organization of charter flights;
• negotiations with the receiving party;
• registration of insurance and visas;
• formation of tour packages;
• concluding agreements with travel agencies;
• conducting advertising campaigns;
• permission conflict situations with representatives of the receiving party.

In travel agencies, the job of a tourism manager is as follows:

• receiving calls;
• consulting potential clients(in person and by phone);
• provision of guides, catalogs, maps;
• study of offers on the market and optimal selection of tours at the client’s request;
• interaction with managers from tour operators;
• execution of an agreement with the client.

There are travel companies that combine the functions of a travel agency and a tour operator.

Pros and cons of the profession

pros

• the prospects of the industry as a whole and the constant demand for personnel;
• the opportunity to visit many countries as part of work or on last-minute trips and special offers on vacation;
• high salary level;
• the versatility of the tourism manager profession allows you to work with any level of education and experience; there is a job for anyone; There are no strict educational qualifications when hiring.

Minuses

• high responsibility;
• frequent stressful situations in the event of production discrepancies and force majeure circumstances (an airplane may be delayed, a natural disaster or war may break out, tourists may not be released by customs, etc.);
• trips to different countries are of a production nature and it is impossible to completely relax and enjoy your vacation;
• tourists can bother you with calls at any time of the day, and the manager needs to calmly react and answer questions that arise, resolve problems with the host party in favor of the client;
• seasonality of work and dependence on this level of salary.

Training to become a tourism manager (Education)

In this course you can obtain the profession of a software engineer remotely in 3 months and 15,000 rubles:
- One of the most affordable prices in Russia;
— Diploma of professional retraining of the established form;
— Training in a completely distance format;
— The largest educational institution additional prof. education in Russia.

Provides an opportunity without interruption from work and place of residence on the basis of an existing higher or secondary specialized vocational education get new profession in the direction of "Domestic and international tourism". Programs have state accreditation, therefore state-issued documents are issued.

Invites you to receive a diploma in your specialty at courses professional retraining. The Academy specializes in programs additional education, offers a convenient distance learning format, an individual approach to the needs of students and flexible prices.

Russian Institute of Vocational Education "IPO" - recruits students to obtain a specialty through a distance program of professional retraining and advanced training. Studying at the IPO is a convenient and quick way to receive distance education. 200+ training courses. 8000+ graduates from 200 cities. Short deadlines for completing documents and external training, interest-free installments from the institute and individual discounts. Contact us!

Colleges

Training to become a tourism manager within the specialties “Tourism”, “Management (by industry)” or “Organization Management” (with a specialization in “Tourism”) is offered in more than 20 Moscow colleges, including:

• at the Humanitarian College of the Russian State University for the Humanities
• Humanitarian College of Innovative Technologies
• Small Business College No. 48
• College of the International Academy of Business and Management.

Upon completion, graduates receive a diploma with the qualification “Tourist Services Specialist”

Place of work

• travel agencies
• tour operators

Personal qualities

• high stress resistance;
• iron restraint and self-control;
• communication skills;
• organizational skills;
• personal organization;
• eloquence;
• diplomacy;
• charm;
• good memory;
• the ability to persuade an interlocutor;
• responsibility;
• flexibility of thinking.

Career

An aspiring tourism manager may apply for the position of assistant manager, whose responsibilities include working the telephone or talking with clients. In the future, he may become a customer service manager. average salary tourism manager's salary consists of a fixed part and interest. Specialists with over five years of experience who have their own client base, can count on twice the salary. In the future, a tourism manager may become a deputy director of a travel agency and even a director. Tour operators provide a richer experience in tourism than travel agencies. Here you can master all the specializations of the profession in organizing a tour from beginning to end. With proper diligence and the desire to master all the secrets of the profession, you can grow to the position of a top manager who actually manages the tourism business and is responsible for increasing the company’s profits, developing and expanding the market. His responsibilities include signing important contracts, conducting negotiations, conducting competent advertising policies, marketing research. Accordingly, their salary level is high.

A travel manager or tour coordinator has a high status in tour operators, whose responsibilities include developing individual and corporate tours. As a rule, they must have excellent knowledge of resorts, hotels, entry regimes into different countries, be able to work with accounts, credit cards, and book hotels and air tickets. Travel managers enter into contracts with the host party, so they must be fluent in at least English language, have training skills commercial offers and negotiations, know and follow the rules of business etiquette.

Business tourism managers who have to deal with businessmen who are accustomed to high standards of service, clarity and punctuality, regardless of force majeure circumstances, are also considered elite specialists.

Over time, many successful managers who have mastered the technology of promoting tourist destinations from start to finish can open their own business.