The parcel from China goes through Latvia. Latvijas Pasts Tracking

Latvian Post on the website website. When added to personal list parcel movement is updated automatically.

Latvian Post is the national postal operator of Latvia, providing services for sending items both within the country and abroad. In addition to standard delivery, we also provide courier delivery. As a member of the EMS cooperative, Latvian Post is the designated operator for the delivery of EMS items.

We can list two types of general prohibitions and restrictions that are characteristic of all postal services: by weight and size and by content. The official website of the Latvian Post has everything necessary information. Available types shipments, as well as possible restrictions on the shipment of goods also depend on the recipient’s country.

Types of Latvian Post track numbers

Parcels and Express delivery are sent with a Latvian Post tracking number, by which you can see how the parcel is moving. The sender may not register small packages and letters, then he will not have a track number.

A unified track number format has been approved for registered international postal items. The Latvian Post track number has the same form and consists of 13 characters:

• RA123456785LV – for registered small packages from Latvia up to 2 kg, the first letter is always R, from the word Registered;
• CD123456785LV – Latvian Post parcel tracking number weighing up to 20 kg always begins with the letter C;
• EE123456785LV – EMS fast delivery starts with the letter E.

The first letter R indicates that the small package is registered, for the parcel there will be the letter C, EMC mail begins with the Latin E. The numbers guarantee the uniqueness of the number. And here last letters determine the country of the postal service from which the parcel was sent.

Latvian Post tracking

International postal tracking from Latvia can be a very useful tool for monitoring the movement of packages. Post statuses will inform you at what stage the shipment is at.

The sender can receive a track number for tracking Latvian Post mail upon registration at the post office. Or register the parcel remotely. But we must remember that electronic registration does not guarantee that the sender will send the package. In the first case, the physical transfer of the item occurs immediately, so information about the number of the postal item is entered into the tracking system very quickly and the recipient can immediately see the status of acceptance of the IPO for shipment.

“Latvian Post” is the national telecom operator of the Republic of Latvia. This is an open joint stock company state form property that specializes in providing postal, philatelic, financial services, retail sales press. The company works with individuals and legal entities (government and commercial) persons.

Brief historical background

Date of foundation of the state enterprise Latvijas Pasts is January 2, 1992. After the state gained independence, the Latvian Post was entrusted with the function of providing postal shipments of all categories within the country and abroad.

• In 1994, the Law “On Post” appeared in Latvia, which dealt with the assignment of postal state enterprise other status - a state institution.
• The year 1997 was marked by further innovations: the country's post office became non-profit organization– state joint stock company. From 2004 to the present day, it has operated as an open joint-stock company.
• In 2004, Latvian Post was issued a universal license to provide postal services, which meets the requirements of the European Union.
• In 2015, an agreement was signed with the Universal Postal Union, which made it possible for Latvian postal clients to track mail items by identifier (track number).

“Latvian Post” has two affiliated companies: AS IT Latvia and SIA Mailmaster. In total, it contains 620 branches, employing about 4.2 thousand employees.

Sending parcels from Latvia and to its territory

The Post of the Republic of Latvia provides its customers with the opportunity to send several types of items:

1. Unregistered - those that cannot be tracked and that are delivered to the mailboxes of recipients: postcards, letters, parcels and packages marked “M” containing printed materials.
2. Registered – those that are subject to tracking and for which a receipt is issued: postcards, letters, parcels and packages marked “M” with printed materials, postal parcels with industrial, household and other goods that have / do not have commercial value.
3. Insured - those that can be tracked and for which a special document has been issued on insurance against loss, damage, theft: letters, small packages and postal parcels with items that have/do not have commercial value.

Latvian Post provides the opportunity to send items at any post office. Anyone planning to send a parcel abroad must fill out form CP71 (if the addressee is in one of the EU countries) or form CP72 (if the addressee is outside the European Union).

To speed up the passage customs control each form must be completed in three languages: English, French and the official language of the state where the parcel is sent.

To register the shipment, you must have identification with you: passport, driver's license.

To speed up the processing of an international parcel, each sender has the opportunity to use free system self-service Mans Pasts. By registering on this site you can:

• find in in electronic format documents that are necessary for processing a parcel abroad, fill out and print them;
• enter and save personal data about yourself, which will be used when processing subsequent postal items;
• make payment online.

Print documents for registration international shipments should be on white A4 paper. Filled out forms and self-packaged parcels must be handed over out of turn to the operator of any post office.

Many people are interested in the question of how long it takes to send a parcel from Latvia to Russia or any other country. Senders have the opportunity to issue a class A (priority) or class B (economy) parcel.

Domestic priority packages are delivered within 1-3 business days. International priority shipments may take approximately 7-11 business days to arrive. They are transported mainly by air carriers. Economy shipments take longer.

The management of Latvian Post offers customers the opportunity to use express delivery services. This is a paid service that provides maximum fast delivery parcels to more than 56 countries around the world within 4-7 business days.

You can find out more about how express mail works by following the link.

Send a parcel to Riga (or another Latvian city) from Russian Federation(for example, from Moscow) can be done through Russian Post. The sender will need to fill out the customs declaration in triplicate in letters of the Latin alphabet.

If the value of the parcel is up to 300 SDR (special drawing rights), form CN22 is filled out, and if above 300 SDR, form CN23 is filled out. The form indicates the category of the shipment, lists the names of the items contained in the parcel and their value. You can arrange your shipment either directly at the post office or online.

To send a letter to Latvia, you need to fill out the envelope correctly. The recipient's details are indicated on the front side in Latvian:

• first and last name;
• Street, house, flat;
• city, zip code;
• a country.

On back side The sender's details are entered (see the completed envelope).

Many foreign senders are faced with a situation where the Latvian recipient's zip code is unknown. The management of the post office of the Republic of Latvia solved the problem by posting on the company's website an electronic version of the book containing current postal codes in Latvia. You can watch it.

How to send a parcel to Latvia

As in Latvian post offices, in other countries, including the Russian Federation, you can choose several methods for delivering parcels and other items. So, for example, “ Post office” allows you to make regular, expedited and courier (express) shipments.

Express courier services are considered the most convenient method of delivery abroad. Couriers pick up parcels in places convenient for senders and deliver them to recipients at the specified addresses. Such parcels are registered and can be tracked if you know the track number. Express delivery to Latvia often lasts from 4 to 7 working days.

Unregistered shipments in the Republic of Latvia are delivered to the address indicated in the “Recipient” column. If they cannot fit into mailboxes, postal employees leave package notices with information about where they can be picked up.

If the recipient does not apply for the shipment within 5 business days, he will be sent a second notification. If no one comes for the parcel within 30 days from the date of issuing the first notification to the addressee, it will be returned to the sender.

Registered and insured items are delivered to the specified addresses and handed over personally to the recipients. If the addressee was absent when the postman arrived, he will be left with a notification about the parcel, with which he must contact the specified post office.

If the recipient does not pick up the parcel after 7 working days, he will be sent a second notification, and 30 working days from the date of sending the first notification, a return will be issued to the sender's address.

To receive an unregistered shipment, you only need a postal notification. To pick up a registered or insured shipment, you need to present a notification to the post office employee (or tell them the tracking number of the package) and your passport.

With a driver's license you can only receive a parcel that is valued at less than 150 euros.

If the parcel is sent to a legal entity, one of its representatives can receive it. You will need to present your passport and a power of attorney to receive mail, certified by the head of the organization.

How to track a parcel

Tracking postal items is a convenient tool for monitoring their movement. To do this, you need to know the tracking number of the parcel. It is assigned to each registered and insured shipment when it is processed by the sender at the post office.

There are several ways to track a parcel from Latvia:

• on the Latvian Post website;
• on the Mans Pasts website;
• at specialized intermediary electronic resources: Where is the parcel, Postal Ninja, 1trak.ru and others;
• through the “Parcels” application installed on your smartphone (you can download it from the AppStore and GooglePlay).

To find out the current status of a postal item, you must enter its track number in the appropriate field.

Some marketplaces provide their customers with the ability to track packages containing items purchased from them directly on their websites. For example, tracking parcels from China that contain goods from AliExpress is available at this link.

Types of track numbers

The track number format for international mail from Latvia is uniform. Each number consists of 13 characters:

• if the shipment weighs up to 2 kg, the track number begins with the letter R: for example, RA123456785LV;
• for parcels weighing from 2 to 20 kg, track numbers begin with the letter C: CD123456785LV;
• Express delivery is indicated by the first letter E in the track number: EE123456785LV.

The numbers for each shipment are unique. The track number of “Latvian Post” at the end contains two Latin letters – LV. They indicate the country from whose territory the parcel was sent.

Parcel tracking: statuses

The table provides examples of postal item statuses with translation into Russian.

Statuses	Translation into Russian
Item sent to Sorting center – Riga	The parcel has been sent to a sorting center in Riga
Item received at Sorting center – St. Petersburg	The shipment was accepted by the sorting center in St. Petersburg (SPb)
Russian Federation – Item delivered	Russian Federation – Parcel delivered
Latvia – Item sent abroad	Latvia – Parcel sent abroad
China – Item sent to Latvia	China – Parcel sent to Latvia
Latvia – Item sent to the customs office	Latvia – Parcel sent to customs authority
Information notice delivered	Information message delivered
Latvia – Item received from customer	Latvia – Shipment received from client
Russian Federation – Item issued to station / courier / customer service hall	Russian Federation – The shipment was issued to the station / courier / customer service hall
Latvia – Item sent to Delivery point: PP-3601	Latvia – Parcel sent to delivery point: PP-3601
China – Failed delivery attempt	China - Delivery failed
Russian Federation – Item returned from customs office	Russian Federation – The shipment was returned from the customs office
Latvia – Item placed in the bag	Latvia – Cargo placed in a bag

Latvia LV1000: what kind of post office is this

The main branch of Latvian Post is located at:

Ziemeļu iela 10,

Riga Airport, Marupe region

The central office of Latvian Post is also located here. The Latvia LV1000 department receives all postal items transported through the country, that is, for which the Republic of Latvia acts as a transit state.

Why are parcels sometimes delayed in Latvia?

The reasons why postal items addressed to other countries enter the territory of Latvia may be the following circumstances:

1. The Republic of Latvia plays the role of an intermediate (that is, transit) country. In the near future, the shipment must leave the territory of Latvia and go to its destination.
2. The sender incorrectly indicated the country when registering the parcel. For this reason, parcels often arrive at Latvian Post offices from Aliexpress.

If a parcel with goods purchased on AliExpress is delayed at a postal warehouse in Latvia (stays in the country from 2 to 3 weeks), you need to contact the seller to clarify whether he made a mistake in the recipient's address. If the seller does not respond to messages or constantly extends the protection period for the parcel and asks you to wait for it, you can contact the support service trading platform. To do this you should:

1. Scroll through the main page of the Aliexpress website, reaching the menu located at the bottom.
2. Select “Support Service”.
3. Click the “Online Chat” button.
4. Specify “My orders” in the “Select question type” section.
5. Select “Check orders” in the “Question Category” column.
6. Mark the question “Why is my order frozen” in the “Your question” section.
7. Click on the “Online Chat” button that appears.
8. State the essence of your problem in the dialog box that opens.

If the seller ignores the buyer's messages, you will most likely have to open a dispute regarding your order.

Contacts

Most post offices in Latvian cities are open from 08.00 to 19.00 from Monday to Friday, and from 10.00 to 15.00 on Saturday. Sunday is a day off.

Some branches are open until 20.00 on weekdays and until 16.00 on Saturdays. The exact work schedule should be clarified at the post office itself.

You can obtain information about the services provided by Latvian Post by calling:

• +37127008001;
• +37167008001.

You can also send a letter to the company's main office address indicated above, or an email to: [email protected]

You can learn about the work of Latvian Post in all its details by visiting its official website

Conclusion

The services of “Latvian Post”, the national telecom operator of the Republic of Latvia, are actively used by both individuals and legal entities who are faced with the need to send/receive domestic/international letters and parcels. The management of the Latvian Post is constantly improving the service, providing customers with the opportunity to place parcels online, pay for services by bank transfer, track the movement of items on the Internet using track codes, and order express delivery of international parcels and letters by couriers.

Provided modern mail The services of the Republic of Latvia meet the range of requirements put forward by the European Union.

Parcels go through Latvia from Aliexpress: Video

Russian Post has launched a new Simplified Registered Mail delivery service with Hong Kong Post

Russian Post together with Hong Kong Post in partnership with Logistics company Cainiao (part of the Alibaba holding) implemented New Product SRM (“Simplified Registered Mail” - “simple registered package”). The new kind parcels was launched to replace unregistered small packages and combines the convenience of the postal channel and the transparency of express delivery.
The new product allows consumers to track their orders from the AliExpress marketplace using three main statuses, which give the recipient the opportunity to see the actual date of dispatch of his order, as well as the date of arrival at the post office in Russia. The sender, in addition to these statuses, has the ability to track the fact that the buyer has received the goods, which is a condition for him to receive money for the sent order.
“The current delivery time for registered traffic and SRM service is 6-10 days from Hong Kong, from the moment the order is placed at the post office. At the same time, the SRM service will provide transparent delivery, which is necessary for both the recipient and the sender,” emphasizes the deputy general director Russian Post for parcel business and express delivery Sergey Malyshev.
The new product is available for delivery of purchases from the AliExpress marketplace with a small average receipt (from 2 US dollars and above), which were previously often sent as unregistered items. Neither online stores, nor postal administrations, nor clients had the opportunity to track such items along their route.
“In most cases, such shipments were sent by sea or by land through intermediary transit countries, which negatively affected delivery times and also significantly increased the risk of loss or damage to shipments. The launch of a new SRM product is designed to ensure reliable delivery and a significant reduction in the share of untraceable shipments,” notes Regional manager Cainiao (Alibaba Group) in Russia and CIS countries Alex Vasiliev.

On our own behalf, we would like to add that later Latvian Post also joined the partnership between Russian Post, Hong Kong Post and Alibaba.

Inna0912 wrote:

Good morning! Tell me, 3 parcels are going through Latvia, the status “Received at the post office, Riga” has been hanging for 11 days, they are being tracked while they are in Latvia, they have already left the Latvian Post. Will there be a status indicating that you have arrived at the delivery location? ZA272590877LV track of one of the parcels. Thank you.

Hello. The status that the parcel has arrived at the Latvian Post is in most cases the latest for such parcels. Next - only statuses about arrival at the recipient's post office and about delivery.

AnSav wrote:

Greetings.
Parcel ZA326504817LV arrived in Latvia more than a week ago, although my address is listed in the Russian Federation. Does this mean that the delivery is via Latvia or have I been given the wrong number and can I contact the seller?
It says “Left transit point 11/26/2018 10:15 pm” - what does this mean?
Thank you in advance.

Hello. This is a departure via Latvia. The first message of this topic describes in detail the path of such parcels.
On November 27, the parcel went for export from Latvia. Such parcels are not tracked on the territory of the Russian Federation.
Russian Post displays only statuses on them about arrival at the addressee's post office and about delivery.
Wait for the arrival status at your post office and monitor the protection of your order.

nanaya wrote:

Thanks for your reply. but I just don’t understand why the parcel goes to Estonia, its destination country Latvia and why does the number end in EE and not CN since it comes from China? . Could you please explain?

Sellers from China often use the postal services of various countries: Sweden, Switzerland, Estonia, Finland, Singapore, Hong Kong. In this way, they may try to circumvent restrictions on the transport of certain items (for example, batteries) or blockages at the Chinese post office (to speed up delivery).
The delivery scheme for such parcels is approximately the following: the seller assigns a tracking number to the parcel and registers it on the post office website (Sweden, Switzerland, Estonia, Finland, Singapore, Hong Kong - underline as appropriate). Then sends the parcel courier service to Estonia (in your case). Further, having received the parcel, the Estonian Post will already transfer the parcel to the Latvian Post. Latvian Post will deliver the parcel to the final addressee.

But the seller may also turn out to be a scammer. You need to carefully monitor the movement of the parcel and do not forget to track the end of order protection on the website of the store where the purchase was made.

katja2690 wrote:

Good afternoon, help me find the parcel. On May 9 they were sent from Portugal and have not yet arrived in Latvia. Number SR 3 RT. Sorry for writing here, I haven’t figured out the site yet

Hello. Added a package to your main page. From there you can monitor its progress.
The parcel was exported from Portugal. It has not yet been registered in Latvia.
The period between export and import can last from several days to two months.
Expect imports in Latvia.

ppi1 wrote:

It looks like the pool of numbers for SRM tracks ZA from HK post has ended, Ali the site has entered the pool of numbers from Latvian post office LV,
Now there are 2 packages with Ali with numbers ZA015***025LV, ZA015***215LV sent by Ali Saver Shipping method, they are being tracked as usual only on Cainiao, we will see further. PR determined by phone number that such a track appeared in China and informed me by email.
Or who has already received such tracks?

Here is a notification from the PR (before the seller about shipping) about the third such track:
The shipment ZA017435602LV was automatically added to the list of shipments on the portal pochta.ru and in mobile application Russian Post, since your phone number was indicated for it.

For this order, the seller specified the delivery method as Aliexpress Saver Shipping for $1.94

So there is no need to track such tracks at the Latvian post office, they will not be there, they will come from China in the general flow of untracked items, and only in the software (upon arrival) will the postmen MANUALLY set the status ARRIVAL IN THE SOFTWARE, as for other SRM tracks. Please fix priority tracking of such tracks on Cainiao (several statuses will appear there before the border) and PR.

Ali continues to issue numbers like ZA...HK. Users add them to our service in the same quantity.

As for numbers of the type ZA...LV - some of them are registered in Riga and receive official status about this from the Latvian Post. I specifically searched through our database and found such numbers. They are then tracked by Russian Post. By analogy with ZA...HK numbers.
We will soon make sure that such parcels are tracked, like ZA..HK, primarily on Ali.

serega75 wrote:

Good evening. Hello, please tell me, I placed an order on the Aliexpress website, the parcel was sent by Latvian Post, track number ZA211740365LV. On the store’s website it says “transit in the destination country” and here “Information about the parcel was received electronically.” Whom to believe, maybe the parcel was not sent at all. Thank you in advance for your cooperation.

Hello. The first message in this thread contains a description of the delivery method used to send this package.
Here

ZB0********LV received in 24 days

Fast delivery. Detailed tracking only up to the border with Russia. From the border with Lithuania to the post office, delivery takes 5 days. Packaging without damage. The item is in perfect condition.

RS2********LV received in 10 days

Fast, no damage, only the box itself was tattered. I am 10/10 satisfied with the GdePosylka service. overall - 9/10

Received on 03/10/20, left in the mailbox, the packaging is intact, just like last time, I’ve ordered from this seller 3 times already, everything is fine. Thank you! I recommend the seller!

RS0********LV received in 16 days

The parcel was tracked all the way, each time I received a report on the arrival and departure of the parcel to the intermediate point. The notice was also delivered the next day after the parcel arrived at its destination. I am very pleased with the work and efficiency.

SA0********LV received in 34 days

I placed the order on January 31st and received it on March 4th. Everything arrived intact, the parcel was not tracked for some time. I think this is related to the virus, are these parcels probably being processed? I'm happy, although I was a little worried.

UB0********LV received in 54 days

Before getting to Kyiv, the parcel traveled between Latvia and Russia for more than a month... It was poorly tracked... Something like this...

RZ0********LV received in 44 days

Thank you for the delivered parcel, everything is wonderful, notification, everything is clear, it is clear where the parcel is and its path.

CA0********RU received in 15 days

Hello! My parcel was from Altai to Latvia, received in 15 days from the date of departure Thank you Russian Post,

UB0********LV received in 76 days

Bought on December 1, 2019. Delivery (Latvian Post + UkrP) in 76 days. The parcel arrived undamaged. In China, tracking is normal. It took a long time.

UB0********LV not received in 83 days

The search work was carried out disgustingly. It is impossible to find a parcel that left Latvia. She left - and hello. Where is my parcel from China UB023956307LV? Who is responsible for the non-delivery? Where is she now? There is not a word about this on the website!

SA0********LV received in 38 days

Everything is wonderful, the gum is garnished, and from the Ukrainian mail it’s just a pain, the package with the code for this department ended up in another, so they decided to assign it to themselves, and the address was entered correctly and the index was also there, and this is their street, just trash, come first I am stuck with this, I hope to rise

UB0********LV received in 45 days

Order No.: 3002336931400841. Order time: 06:03 Jan. 06 2020. The seller sent the goods quickly, the track was tracked only to Riga airport. Sent LV1000 on January 29...and disappeared (not tracked). I received the parcel (on intuition - without a call, without an SMS) on February 19 at Nikopol (Dnipropetrovsk region) branch No. 13 of the Ukrainian Post. The product was well packaged, the magnetic cable was undamaged, charging and data transfer were present - I give the seller five stars, I will order from him again!

UB0********LV received in 36 days

I received the parcel quite quickly, 36 days before the Kemerovo region. Tracking was only at the initial stage. The packaging is excellent, everything is sealed. This is the second order from this seller, the first one took longer.

UB0********LV received in 28 days

The order arrived in 28 days. Packed in branded bags and in a postal bag with bubble wrap, everything arrived safe and sound. Tested on xiaomi mi 9t - they work. The phone sees the flash drive. It seemed that the type-C connector was a little long, but then I realized that taking into account the bumper it would be fine. Includes a chain that can be attached to anything. The seller is honest and decent, sent the order immediately, unlike others who have not been able to send orders made on the same day for a month. I recommend the product. Thanks to the seller. The product corresponds to the description.

UB0********LV received in 26 days

Thanks to the postal services of the People's Republic of China and the Republic of Kazakhstan for the timely delivery of my order! The parcel was delivered safely within 26 days from the date of order. Good luck with your work!

RS3********LV received in 64 days

Many thanks to the "Where is the package" service. I have 3 parcels stuck. And I was only able to track them using the “Where is the package” website. All parcels have been delivered to the recipients.

UB0********LV received in 31 days

thrown into the mailbox. there were no messages that the parcel arrived. It is not known who delivered it. The last message was that it was in Estonia.

UB0********LV received in 39 days

The seller sent the goods quickly, the track was tracked only to Riga - the capital of Latvia and that's all... The parcel was received on February 11 at the Nikopol branch No. 8 of the Ukrainian Post (Dnepropetrovsk region). The item was well packaged and there was no damage - I give the seller five stars!

UB0********LV received in 32 days

The goods were received. It took 32 days to Chita. Tracking is only on the seller’s territory. The packaging is intact, the goods too.

UB0********LV received in 85 days

The parcel arrived in good condition. The glass didn't fit. I leave a review after the parcel arrives.

UB0********LV received in 62 days

Order No.:8007445322595984. Order time: 2019-12-03 14:37. The seller sent the goods quickly, the track was tracked to the border of Ukraine. OTX Logistics shipping LVA 12/21/2019. I received the parcel after the postman called on February 3 at Nikopol (Dnipropetrovsk region) branch No. 13 of the Ukrainian Post. The product was well packaged, the smartphone case was undamaged, beautiful, I really like it - I give the seller five stars!

RM0********LV received in 29 days

The parcel arrived at the post office on the 24th day, January 3 at 10 o'clock. But when I came to receive it in the evening using the tracking number, they refused to give it to me, because... they have no information about this parcel. They told me to wait for the notification and come only with it. After waiting another 5 days and without receiving a notification, on January 8 I went to the post office again and this time they finally gave it to me. And I still don’t know how long I would have to wait for the notification. One day I received a notification 10 days later for a package that I had already received. The post office works very poorly; even parcels that arrive at them are processed very late.

RS3********LV received in 56 days

Russian Post works disgustingly. The parcel was sent from Latvia on 12/10/19 and arrived in Russia on 12/13/19. In Moscow, it was registered for sorting on 12/15/19 and then disappeared. 01/12/20 appeared again in the same sorting. And only on January 23, 2020 I arrived in Kaliningrad. It felt like the parcel was traveling on foot.

UB0********LV not received in 61 days

The parcel was ordered two months ago and has not been received. China sent it, but Latvian Post did not send it to me. Last tracked December 24, 2019

UB0********LV received in 11 days

Bought on January 6, 2020. Delivery (Latvian Post + UkrP) in 11 days. The parcel arrived undamaged. In China, tracking is normal.

UB0********LV received in 38 days

Bought on December 2, 2019. Delivery (Latvian Post + UkrP) in 38 days. The parcel arrived undamaged. Tracking is normal.

UB0********LV not received in 77 days

The parcel was lost in China and did not even reach the border. The track has only been updated once. Two months have passed and there is no parcel.

UB0********LV not received in 65 days

No tracking after the new year. The latest information on receipt by the carrier in Lithuania is all. No parcel. No information. The dispute is open, there are no results yet.

UB0********LV not received in 74 days

WHERE TO LOOK FOR THE PACKAGE? Latvian Post is a nightmare! a month and a half later, the status on Ali is “arrived in the destination country”....and where?

LX2********US received in 10 days

For the first time in my 67 years, I ordered a protective case with a strap for iwatch 4 series on the Internet via mail. Only after payment I decided to look at the shipping location. It turned out that this is the USA, Miami. They reported that the parcel usually takes 4-6 weeks. Well, I prepared myself for a long wait. A day later they shipped it to a local sorting point. The parcel hung around in the USA for 3-4 days. Then they reported that they had sent her over the hill and she ended up in Frankfurt. Then I flew to Riga. Only 10 days passed and I received it in Riga. Simply fantastic. I think that this is the merit of the American Post. But the Latvian one also worked quickly. Thank you. Not expected.

UB0********LV received in 23 days

23 days to Kazakhstan. But the seller lied! I specially ordered an audio cable from him, 1.5 meters long, and he sent me 1.2 meters. I could easily purchase such a cable from another seller for half this price.

ZB0********LV received in 32 days

Everything is fine, but since January 16, when the parcel (small package) left Latvia, it has not been tracked.

SA0********LV received in 60 days

The parcel was delivered in 60 days, the seller extended the protection 3 times, was not tracked. Obviously, God forbid you contact this delivery service again!

SA0********LV received in 57 days

The parcel arrived damaged with obvious signs of opening. The sensor I ordered was cracked. I opened a dispute about a refund. I'm waiting for the result.

SA0********LV received in 58 days

Order number: 3001564465806086. Order time: .2019-12-01 17:44. The seller sent the goods quickly, the track was posted on several sites. The settlement took place on 28 September in the local branch of the Post Office of Ukraine (Lviv region). The product was well packaged, without damage - I give the seller five stars!

UB0********LV received in 70 days

Delivery is very long. I had to open a dispute with the seller. The track number was not tracked on the territory of Ukraine.

To track your parcel you need to take a few simple steps.
1. Go to the main page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since receiving the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel is " the item pre-advised" / "E-mail notification received" does not change for several days, this is normal, you can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... Parcels go on different routes, in different ways, they can wait for 1 day to be sent by plane, or maybe even a week.

If the parcel has left sorting center, customs, intermediate point and new statuses are absent within 7 - 20 days, do not worry, the parcel is not a courier who brings the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

IN this moment In China and throughout the world, the coronavirus is actively spreading, for this reason air exchange and delivery are severely limited parcels are coming slower than usual, but as of March 1, 2020, postal traffic has not been (completely) suspended with any country.

Don't worry if the status of the mail/order does not change for 1-2 weeks and is in the following condition:

• Treatment
• Waiting to be sent
• Sent to destination country
• Export/Export international mail
• Import / Import of international mail

If the package has already been sent and is on its way, it will most likely be delivered.
While the protection is in effect, wait and don’t worry, if the order is not in a hurry, you can even extend the protection period.
Keep an eye on the order protection counter, and if the parcel does not arrive within the time specified in the order details, extend the protection period or open a dispute.

P.S. Do you have anything to add to this section? Write to support@site

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