Siemens technical support telephone. 24/7 technical support for Siemens industrial equipment

Reasons why you need technical support for Siemens industrial equipment:

It is necessary to solve the problem and get the right answer, fix the problem on your own with the support of our specialists;

Your company technician is not trained to repair or set up Siemens equipment;

You do not have the required qualifications, certification for this type of work or practical experience in the staff.

It is required to select equipment for a new production line or to modernize production.

Full or partial technical support by USELOGIC Service specialists using the latest Internet technologies will help you quickly and profitably find a solution to each of your problems.

Benefits of technical support for Siemens equipment by our company:

Anytime, anywhere you can write to us - you only need access to the Internet;

We will promptly answer all your even the most complex questions and conduct online diagnostics;

We work without days off and lunch breaks - 24 hours a day, 7 days a week;

Only officially confirmed highly qualified specialists are in touch with you;

You can order technical support services both separately and in your enterprise.

How is our customer support provided?

Customer support is carried out on a specialized professional portal. It has a unique structure and is the only such offer on the market for these services.

How does he work?

You will have a personal account where you can send a question to our specialists.

All questions and requests from clients are quickly classified by the system and redistributed among consultants by subject. A whole department has been created to help in emergency situations and make an appointment.

Not a single request will be left without attention - after all, each application is registered by the system by the time the issue was created and the problem was solved, and the control service monitors how quickly our engineers respond to solving your problems and how quickly they solve problems of the first urgency.

Easily. Just. Available. And most importantly - convenient

Interested in the offer, and you want to know the detailed conditions and calculate the cost of technical support for Siemens equipment? Send a request to our e-mail, provide all contact details for quick communication with you, and get access to your personal account on the portal.

Keep up with the times and overtake your competitors with "USELOGIC Service".

Siemens provides its customers with a full range of highly professional service and technical support, which means that absolutely everyone who contacts, regardless of needs, will receive an answer to their question, whether

The need to quickly obtain technical information via the Internet, provided by the Siemens online support service;
. The need for direct communication with the contact person via telephony;
. Calling a team of specialists to the place of service;
. Preparation of accompanying documentation for subsequent maintenance;
. The need to transfer all rights in cases involving subsequent service.

A well-coordinated team will take on any situation

A wide range of services that includes Maintenance and company support, allows customers to quickly and successfully achieve their automation goals.

Service and Support

The service support department carries out full technical maintenance of all Siemens products. The company offers all types of services at the client's site, which include commissioning, diagnostics and troubleshooting of equipment, maintenance, drawing up a contract for the subsequent provision of services.

Among other things, the company repairs equipment in its own service center, which is an important condition for the correct functioning of machine tools and automation systems.

Technical support Siemens online provides its customers with all necessary information regarding service and product support issues.

For advice on products, support in case of commissioning, or repair of equipment that is not fully functional, the company offers to contact the Siemens single technical support center.

Competent answer to any technical question

It is the responsibility of the Siemens technical support staff to advise and support customers during inquiries related to the functions and use of the company's products.

You can contact specialists for help at any time by phone, e-mail or fax.

Various issues suggest various solutions. So for any of its products and systems, the company offers customers a wide range of services provided by Siemens technical support.

Support in case of technical issues;
. Round the clock availability;
. Handling urgent requests;
. Support for currently unsupplied products;
. Availability of a personal contact person for all inquiries;
. Remote diagnostics.

• Information materials

  Information materials

  The ability to quickly analyze system messages and errors and take appropriate action is key factor in a safe and efficient start-up of factory settings. Questions can arise at any time and in any industry, whether separate product or large-scale automation. Siemens Technical Support offers one-on-one technical assistance in matters related to functionality, operation, applications and troubleshooting of industrial products and systems - anytime and globally, by phone, by email. e-mail or using remote access. Experienced experts from Siemens will quickly answer incoming questions. Depending on the requirements, they will first turn to specialists in the field of development, on-site services and sales. Technical support is available for products that have been discontinued and are no longer available. Using a digital support request, any of them can be identified and tracked systematically.

  Peculiarities

  • High level of planning and optimization of engineering work.
  • Maximum implementation safety and fast commissioning.
  • Increasing the productivity of machines and factory settings.