home Work and education What is to authorize a personal account. How to create a personal account of Rostelecom

What is to authorize a personal account. How to create a personal account of Rostelecom

Today, Rostelecom is a leading provider in Russia, providing its customers with Internet access, digital and interactive TV connections, as well as home and mobile phone.

Such a rich list of available services implies the need to monitor each of them. And in order to optimize the time spent, and the forces of users, the company's specialists decided to create a single personal account. And now the service is available for visiting on the official website of the company rt.ru.

How to get to the service page

There are several ways to get to the login page of the service. The first one looks like this:

Open a web browser.
Write in the address bar lk.rt.ru.
Press "Enter".
You will be automatically transferred to the main login page and to your Rostelecom personal account.

Another method involves a gradual transition to the desired page:

Open the official website of the company, which is located, as we have already said, at rt.ru.
Select the actual region that matches your location.
Look for a link called " Personal Area”, located in the upper right part of the resource, and click on it.
You have reached the main login page of the service.
If you already have access to the service, you only need to enter the correct login/password pair and click on the "Login" button to log in. If you have not used the system before, you need to register in it.

So we got to the list of necessary actions for registering in the system of a single personal account. And it looks like this:

On the login page, click "Create a single personal account."
On the page that opens, you will see a form for filling in the data. You need to enter in it:

A unique login that has not yet been registered in the system. If the entered login matches the existing one, the system will display an appropriate error message for you;
A strong password that includes at least nine characters;
Password repetition to confirm the correctness of the entered data.

After filling in all the windows, you must click on the "Next" button, highlighted in blue.
On the next page, you will again see a form for filling in the data. This time, enter:

Surname;
Surname;
Date of birth in three drop-down lists (day, month and year);
Region (select the current location from the drop-down menu).

After filling out the form, click on "Next" again.
The next window also includes several fields to fill out, as well as other items:

Enter your email address;
Enter a contact phone number;
Choose the best method for confirming the registration procedure in the service;
Agree to the terms of the company.

After filling in all the points, click on the "Register" button.
Wait for the information to confirm the registration to your phone or mailbox (depending on the choice you made earlier).
Confirm registration.
Congratulations! You have successfully registered.

After completing the registration, you will be able to authenticate in your personal account on the page kabinet.rt.ru or lk.rt.ru. In the system interface itself, you can add already connected services from the company or order their connection in your city.

As you can see, the registration procedure is extremely simple, and if you, as a client of the provider, have not yet created a personal page on the Rostelecom website, we recommend that you address this issue now.

On the website of the Rostelecom company there is a convenient service "Personal account". At the address LK.RT.ru, the operator's subscribers have all the possibilities for setting up and managing services, their control, for replenishing and checking their accounts. Of course, it’s rather unpleasant when you can’t get into the “Personal Account” for a simple reason - no matter how hard you try, but you can’t remember your password or login. There is no reason to be sad, because there is a way out!

If you cannot get into your Personal Account, because you are not registered and there are no data for authorization, in order to get a password, you just need to go through this registration procedure.

If you are already registered with Rostelecom, you know your login, the e-mail address specified during registration, password recovery will take no more than a couple of minutes in this case.

The procedure for obtaining a password is as follows:

Go to the personal account page of the LK.RT.ru website;
Click the "Remember password" button (it is located under the "Login" button);
Automatically go to the "Password recovery" page. Here enter the email address specified during registration and click the "Restore" option;
Check your mail, where within a few minutes you should receive an email from the support service. It contains detailed information on how to restore access to the personal account management system.

In the process of password recovery, you can recover and remember the login itself. To do this, click on the link with the text "To continue the password recovery procedure, follow the link" and on the proposed page for changing the password, your username in your personal account will be displayed.

If the password is not recovered?

In the event of some kind of failure, an emergency situation in which the specified password and login recovery procedure does not work, you can resort to one of the alternative methods:

Method number 1

Register a new account;
Add to it the services you need - a mobile phone, a landline phone, Internet services, IP television.

This method is the easiest and fastest.

Method number 2

Call to round the clock service subscriber support. Single phone in Russia: 8 800 100 08 00 . In some regions of the Russian Federation, the number 8 800 300 18 00 and the short number 11803 are also available;
Waiting for a connection with the operator, explain your problem. In online mode, the manager will prompt you with the information you need and help you find a way to restore access.

Method number 3

At the bottom of the LK.RT.ru page, find the link " Feedback". Walk on it;
Write a request to the customer support service by carefully filling out the contact form that appears. Specify the most complete information about yourself and describe the problem in detail;
Your request should be answered within the next 2-3 business days.

Rostelecom is the largest telecommunications company operating in the territory of Russian Federation, providing consumers with access to the Internet at home, in company offices and corporate clients, telephony, mobile communications and television.

Information technology allows you to manage your accounts and data packages using personal online cabinets, thanks to which access is possible at a convenient time. Customers no longer need to come to the company's offices to obtain information and additional data, to spend time on this.

Personal Area

The most convenient way to track the status and status of the provided telecommunication services is to have access to the personal account lk.rt.ru using a mobile phone or a personal computer. To do this, you need to register in your Rostelecom personal account on the website www.rt.ru.

A personal account allows you to carry out the following types of operations:

Connecting or disconnecting data packages online at a convenient time;
Replacement tariff plans;
Payment for connected data packages with the ability to set up auto payment;
Participation in the loyalty program and exchange of points for Rostelecom services;
Payment by bank card without commissions of accounts, obtaining reliable information on them;
Receipt actual tariffs, promotions, company information and news.

For payment via the Internet, any Visa and MasterCard, Maestro, Mir cards are accepted.

Registration and authorization

The registration process begins with a visit to the company's official website at www.lk.rt.ru. In the opened window of a single personal account, the registration and login function is available.

At the bottom of the window, the link "Create a Unified Personal Account" is highlighted in blue. After clicking on it, a short registration form is available. Here you need to specify a mobile phone number for communication, an e-mail address, indicate the region for providing data packages, and come up with a password. It is recommended to record these data, they will be useful for further login into your account.

Important! The password must contain at least nine characters, Latin letters of different registers, including numbers.

You can register and log in using pre-authorized social networks- Instagram, Facebook, Twitter, Flickr, YouTube, VKontakte, Odnoklassniki. This will help customers not to remember a lot of passwords to successfully complete the identification process, as well as simplify the scheme for gaining access to the account. Registration is available to an individual for individual use, as well as legal entities for business. Account for business is registered in the same way as for individuals, however, to select, click on the "Personal account for business" tab.

Important! The login and password from a personal account are not suitable when gaining access to interactive television, the Internet, and other services.

If during the registration process an e-mail address was specified as a login, then the activation of the created account occurs by clicking on the link received in the e-mail.

If at the time of registration a phone number was indicated, then activation is possible after receiving an SMS code, which is valid for only 5 minutes. The whole process can be completed at this stage, or you can link the account to the personal account of Rostelecom after the conclusion of service contracts.

Important! Carefully choose the region of residence, because the number of connected services and tariff plans for them depend on the region.

If the personal account was linked to a personal account in Rostelecom, then entry is possible by entering a personal account as a login. If such a procedure was not performed immediately, it will be available later in the settings.

The personal account is provided to the client together with the concluded contract. If the contract has been lost or damaged, and there is no way to enter or read it correctly, it is recommended to contact the company's consultants, where personal data and the address for providing data will be requested to identify the client.

Also, the personal account number is indicated in the information tab in personal access. It is enough to pass authorization, all information on the account is provided for use.

It is recommended to make changes in time when changing the phone number, region of residence, e-mail address in order to avoid misunderstandings on the part of the company and notify customers in time about promotions, changes in their connections.

Old version of personal account

For consumers who previously used the old version of the login, access is limited to some regions of Russia. However, if the old version is more convenient, familiar to use, then the entrance is possible according to the following scheme:

We open the official page of the organization using the browser;
We select the region in the upper right corner, in the event that the system did not automatically determine it according to the current location or determined it incorrectly;
Under the information about the region, click "Personal account"

After going to the site, you must click "go to the old version" and, if such an opportunity is provided, the transition will occur automatically. Next, the system will require you to enter a personal account number and a password for the account.

It should be borne in mind that the connection of any data packages through a personal account is free of charge, only the volume of telecommunication services provided is paid directly. Your personal account allows you to control your access. Using the "Applications" tab, it is possible to track the status of previously submitted or desired tariffs.

Any information that is important to the client is highlighted in the "Notifications" tab. The company notifies customers about the expiration of validity or payment, notification of scheduled maintenance work on a dedicated line, account status, and much more.

mobile version

It is possible to use a mobile application to create a Rostelecom account, as well as carry out transactions using a tablet or phone. For this you need:

Download, install the My Rostelecom application on your gadget using the Play Market or AppStore;
Launch the application;
Start the registration process by pressing the button at the bottom of the "Register" screen (registration, authorization is identical to the computer version).

If for technical reasons it is impossible to log in or create an account, you need to contact a call center specialist for help. hotline 8 800 100-08-00, online support is available on the Rostelecom website.

Through your personal account, it is convenient to watch video clips, which fully show instructions for connecting services, payments, registration, linking personal accounts, etc. The video is available on the official website of rt.ru in the “Instructions” menu.

The personal account kabinet.rt.ru, in addition to the main functions, allows you to collect analytical data on the operation of the service, as well as check the speed at which connected data packages are provided. To do this, go to the "Help" section in a single account. In the tab " Home Internet" you should select the service "Measure speed".

Password recovery

One of the most common access problems is password loss. To restore it, you need to go to the login form, register using a single personal account. Then select "Forgot your password?".

Recovery requires entering the phone number that was specified during registration, or an email address. Contact data allows you to identify the user. An SMS with a login code will be delivered to the specified phone number. single office. After resetting the password, the system will prompt you to create a new password, taking into account the current requirements.

It is required to wait for notification of a successful password change, access restoration.

The main functions available for customization:

Personal Information;
Security;
Notifications;
Activity log.

It is convenient to pay for already provided or registered services through an account. You must choose a convenient method by which the payment will be made. It should be borne in mind that different services, terminals transfer payment for 2-3 days.

To find out the balance on your Rostelecom personal account, you should use one of the following methods:

Sending a command from a smartphone or mobile phone *102# call button";
Using the call center support phone;
After setting up an answering machine, receiving by the specified phone number is available;
Using the account "My Rostelecom";
Using ATMs or terminals of Sberbank;
In offices, representative offices of the company.

You should also carefully consider the commission that is charged from the user for making a payment.

Rates

The site updates the list of tariff plans that are available for connection at the current time. Actual information, available connections regional rates, promotions are always displayed in the personal account access. In order to get acquainted with the current offers, you need to go to the tab “Internet”, “Mobile”, “Television” of interest on the page of your personal account. During the selection process, when you hover over the cursor, an additional menu “Tariffs” will become available.

For each region, the type of services provided, the tariffs are different. You should carefully choose data packages for connection, as well as payment for them.

If the tariff scale is difficult or the client cannot choose a tariff, it is necessary to contact the support service, where they will consult for free, help with the choice optimal solutions for use.

In addition to existing offers, it is possible to connect / disconnect services on your own. For this, the personal account is equipped with the “Order a service” function.

Next, you need to select whether the customer is a private or corporate client, and click on the appropriate button. The window that opens allows you to select the required service. At the bottom of the screen, you need to fill in the fields with contact information.

After clicking the “Continue” button, the system will automatically transfer the application to the status for consideration.

All applications that were sent from the account will be considered by the organization's operators, who will contact the subscriber to clarify and confirm the information.

Payment

Getting affordable, interesting services is not the only advantage of Rostelecom. For the convenience of customers, online payment of bills and services has been created. These types of operations can be carried out using bank cards through the personal account menu. Such payments are safe and secure.

To use the service, you should use the personal page menu to go from the service selection section to “Payment”. After that, select the invoice requiring payment from the drop-down menu, as well as the method of receiving a check after successful payment.

Next, enter the amount of payment for the selected categories, a card with bank details for making payments. You must carefully fill in the fields with card numbers, as errors will return you to re-enter data.

The results of the operations performed are available in the archive of operations, or using a personal account in the personal account line of the service.

A personal account of Rostelecom allows you to easily track the status of your Internet account, as well as parallel connected company data packages. To connect many, it is enough to go to the menu of services, order them through the site. This will make it possible to stay in touch all the time, uninterruptedly carry out their activities. Simplicity, accessibility, reliability, speed of using personal access allows you to receive the services you need to use and make payments for them without leaving your home. Rostelecom is a comfortable provider that allows you to manage the communication facilities of your home or office using an interactive module of a personal account with extended functionality.

On the official website of Rostelecom there is a “Personal Account”, registration in which allows legal entities and individuals to independently manage all the services used, as well as check the status of a personal account, replenish it, change tariffs for telephone connection(stationary and mobile), Internet and TV.

To register in the "Personal Account" of the Rostelecom portal, you will need to open its main page (http://lk.rt.ru). There you can see that for authorization on the site you need a username and password. The user can receive them only after registering in the "Personal Account" on the Rostelecom website. Therefore, the first thing we do is open the portal and proceed to the procedure.

Registration process

LC allows you to significantly save time, because to resolve most issues you do not need to contact the company's employees by phone or visit the operator's office. It can be used by both individuals and legal entities.

To register a personal account in Rostelecom for an individual, you must perform a number of actions:

Open the page http://lk.rt.ru;
Click the inscription "Create a Unified Personal Account" (it is located directly below the "Login" button);
After switching to a new page, enter personal data in the appropriate fields, indicate the personal account number and e-mail;
Indicate in which region the service is provided;
Think up and enter a password twice;
Open email, which will be sent to the previously specified e-mail, and follow the link in it.

After that, the user can freely log into Rostelecom's personal account and carry out the necessary operations.

Reference! For individuals, it is possible to register a personal account using a mobile phone number. In this case, the confirmation code will be sent to the user in the form of an SMS message.

If we are talking about a legal entity, then the user will not be able to register a personal account online. First of all, it will be required that an authorized employee of the company goes to the Rostelecom office. At the same time, he will need to have a number of documents on hand, including:

passport;
a power of attorney to carry out the registration procedure and obtain a password and login to enter the "Personal Account".

Reference! There is no need to make a power of attorney if the procedure is carried out on behalf of the company by its head.

In addition, the applicant will have to draw up a special application, which contains the following information:

account number;
contact details (mobile phone and e-mail);
TIN of a legal entity.

After registration is completed, the applicant will have access to the same opportunities as other users of the "Personal Account".

Getting started in the office

After the registration process is completed, the user who is individual, can open LC Rostelecom without problems, you just need:

Follow the link http://lk.rt.ru again;
In the column intended for specifying the login, enter the number of the personal account, mobile phone or e-mail;
Enter the password in the appropriate field;
Click "Login".

This method is also suitable for those who prefer to use the Internet from a mobile device, although usually subscribers install special applications on their phones (for example, My Rostelecom), authorization in which is carried out using the login and password used to enter the operator's website.

If the client decided to create a “Personal Account” by Rostelecom using the old version of the personal account, then registration can be done using the contract number ( a new version personal account does not provide such an opportunity).

For legal entities getting started will look a little different, they will need:

Open the site rt.ru;
From the top menu items, click the "For Business" tab;
Specify the type of activity of the company;
Click the "Personal Account" button;
Enter password and login;
Click the "Login" sign.

On the page that opens after that, there will be personal account data, as well as tools for managing connected services and tariffs. The user of the cabinet will be able to view all information about previous payments, write-offs and debts. login page

LC is a way to facilitate the process of using communication services provided by Rostelecom, so the time spent on registering it is fully justified.

Rostelecom subscribers can take control of their accounts in their own hands, without contacting the company's office whenever problems arise. To do this, you need to register in your personal account Rostelecom. After registration, a number of convenient services will be available to you. The Unified Personal Account (ELK) combines all services used by the subscription and his family. You can control the TV options, Mobile communications, Internet.

The procedure is standard, as for most sites. To start registration from the main page of the resource, you need to click on the inscription "Rostelecom Unified Personal Account" on the right side. Those who have completed this action go to the page of the Personal Account, where registration should begin.

You can carry out the procedure by clicking on the "Register" button located at the top of the window or on the "Register" icon, which is located under the login window.
The process is exactly the same as registering on any other site. You must specify your username, and then a password, which is repeated twice for reliability.

It is important that the login does not match the names that are used to access other services.

After entering the login and password, by clicking the "Next" button, you should go to the next window, where you will be asked for personal data.

Here you need to enter the name, surname, patronymic, date of birth and region of residence. Next are introduced contact numbers phones. Before clicking the "Register" button, it is advisable to double-check that each box is filled in correctly.

Account activation will be made only after clicking on the link that will come to the specified email address.
The ELK is designed very conveniently, it is easy to use your personal account, you can also access it from corporate websites.

How to delete your Rostelecom personal account? (Instruction)

If you need to delete Rostelecom's personal account when the user has not yet been activated, you need to go to the registration verification tab and click on "Delete account».
If the client is activated, you need to go to the user's personal data and click on "Delete account".

You can also terminate the contract with Rostelecom.

For the information of those who are not going to terminate the contract, but for some reason deleted the ELC, it will be possible to re-create a personal account only after 30 days.