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Yota does not catch 4g on iphone 5s. Yota tariff for iPhone - detailed description

SargeSPB , 08/04/2019

Weird

Something I do not quite understand the value of the application, if I already have a contract and Yota modem. I don't want to order anything, but I want to get into Personal Area. How to do it?:(

Developer response ,

Hello! The application is designed for smartphone SIM cards. For modems, we have a personal account on the website https://my.yota.ru/selfcare/login. If you have any difficulties, you can write to us in the VK group https://vk.com/yota. Our colleagues will be happy to help you deal with this issue.

Vladolsh , 07/12/2019

Design

YOTA staff, please bring back the old design of the application: (The current design is not liked by the vast majority, and this is obvious. It's not that we are against any updates. We are against changes for the worse. If you were to update and expand the functionality of the old version of the application , then there would not be as much negativity as you get now because of the absolutely mediocre and too flat design new version applications. We, your customers, ask you to consider returning the application to the old design, or changing the current one to an acceptable level worthy of 2019.
Please 🙏

Vadgfgf , 08/17/2019

WAS a good operator

I have been using Yota for a long time. I always praised and loved this operator, but now I plan to switch to another one. Why?
1) Communication became very bad. There are both mobile Internet and the Internet in production. Mobile Internet although it works better, but with interruptions in the evening and on weekends it is impossible to watch something. The Internet in production stopped working at all. Bought a new home station and sim card. Nothing has changed. Losing money because of Iota.
2) Application. Tear off the hands of the designer who drew this and sew ios eggs on the developers who made it up. As an ios developer myself, I would never undertake such a bad UX. There are metrics and analytics. And to do for the sake of doing. You can lose clients. The most annoying app I have ever used.
3) Support. There is no way to chat with support. I understand that we live in 2k19, but people and interactions solve problems better than bots. Building a normal dialogue through chat is very difficult.

Developer response ,

Good afternoon! Thanks for the detailed review and feedback!

We are very sorry that there were difficulties with Internet access and communication: (It should not be like this. Please write about this problem to us on Vkontakte (vk.me/yota) and indicate your number - we will try to help as quickly as possible! 🔧

Describe in more detail, please, what exactly seemed inconvenient in the application? We will definitely record this information and pass it on to the experts.

We also don’t want to lose you (Write us Vkontakte, we will try to find the most favorable rates for you

On April 23, 2014, the fourth federal operator appeared in Russia - Yota announced its entry into the voice services market under its own brand. Already in August, the company held mobile application, tariffs, features of use and began selling SIM-cards in some cities of Russia. Having become one of the first users, I continue to use Yota services, and the number from the spare has long been upgraded to the main one. Possibility to change connection conditions monthly, for real unlimited Internet and a nice number - that was enough for me. However, the young operator was not ideal.

With all my sympathy for Yota, for a long time I scolded them for working under iOS 8. Namely, from time to time a signal, which at times was not very simple. However, any young business is good because it manages to maintain sufficient flexibility. Yota listens to subscribers' complaints, tries to solve them privately, and most importantly, easily recognizes the existence of a problem and finds ways for users.

So what happened to LTE on the iPhone? It turns out that the problem was in the applet on the SIM card, which did not work correctly with the Apple mobile operating system. Yota specialists studied the problem and already before the new year they began sending updates to users, which negated the likelihood that the iPhone would lose the network and not be able to automatically find it. At the moment, we can say that the problem is 100% solved, and Yota representatives told the iGuides editorial staff about the details of the work done.

What was the technical problem with LTE on the iPhone?

iOS has a slightly different format for working with LTE, which differs from the standard of other operating systems. While in the LTE network, the iPhone periodically sends a command to the SIM card that the device is initializing (although in fact it is not). This led to the corresponding initialization of the applet on the SIM card and, in some cases, to the loss of communication on the phone itself.

How was the problem solved?

We took into account the nuances of iOS and to work out non-standard scenarios and completely changed the logic of the applet.

Why did it take so long?

In order to make any change to the applet and at the same time provide customers with a high level of service, it is necessary to conduct thorough testing. software on the maximum number of devices and in the maximum number of countries. We engaged manufacturers of various devices and conducted tests in approximately 15 countries. It took some time.

(how to enable Yota support in iPhone 5,6,7 with one click - link at the end of the article)

Many owners of popular iPhone smartphones face the difficult task of activating LTE services on their popular gadget. But it is worth recalling that today it officially supports 4G networks Apple company allowed only in the networks of the Russian provider Beeline.

But what about other happy owners of iPhones, because it is widely known that Beeline, as a mobile communication provider, has an excellent advertising base and completely garbage mobile Internet.

In order not to become a hostage of one provider, the first step is to decide -

What brand of iPhone 5C-iPhone 5S do you have

To do this, simply refer to the table below.

It clearly shows that the range on which Yota (band7) operates is supported by iPhone 5C models A1507, A1529 and iPhone 5S models A1457, A1530

How to properly enable LTE on iPhone 5C-5S

2) Go to Cydia and install the free file manager iFile

3) Make a full data backup

4) Go through iFile to the System/Library/Carrier bundles/iPhone folder, find the folder that belongs to your provider and delete all its contents

5) Find the folder of another carrier such as FamilyMobile_US.bundle, Vodafone_de.bundle or possibly some other one. Copy the contents of this folder to your provider's folder.

6) Reboot your iPhone for all changes to take effect correctly.

7) Turn on Cellular Data,LTE and data roaming in cellular settings

8) We work and test our iPhone with LTE network support

If something went wrong and you have problems, then go to the next part of the article.

Setting up Yota on the iPhone does not take much time, and in our article we will tell you how to set up Yota on an iPhone of any model!

In our country, there are a huge number of iPhone owners of various versions, so Iota is actively working in the field of providing services to this category of customers. For example, quite recently, iPhone 5 and 6 owners got the opportunity to use Internet access according to the LTE standard - that is, the highest-speed and high-quality access to the World Wide Web.

In most cases, the iPhone occurs in automatic mode– no participation of the subscriber in this process is required. At the same time, for certain reasons, "apple" devices often automatically tune in to work, so users have to do all the manipulations on their own.

How is the setup done correctly?

If, after the gadget was rebooted into the device, the network signal did not appear on the desktop, then in this case it is necessary to independently perform the settings and register the address of the access point.

To do this, follow these simple steps:

  1. First, go to the Settings section.
  2. In the menu that appears, select " cellular».
  3. Next, in the new menu, select "Cellular Data".
  4. In the field that appears, enter the following without quotes: "internet.yota".

Other fields and columns that will be empty do not need to be filled in. After that, you need to restart your iPhone and start using the services of your carrier. it’s not worth it to carry out such manipulations, since you can set up Yota on an iPhone yourself without much difficulty, spending a maximum of 5 minutes on it.

Often, subscribers of the Yota operator are wondering how the APN access point settings should look like. It must be understood that the APN parameter is the name of the point that is used by the device to connect to the operator's GPRS/3G networks, and only if this parameter is correctly specified, Internet access from the device will be available.

In addition, the correct entry of the access point data guarantees the correct operation of MMS messages on the gadget, WAP resources. And another important aspect that this configuration affects is the billing of services, since if you enter the APN incorrectly, billing of Internet traffic and other services may occur incorrectly.

All the factors described above clearly explain how correctly set APN Internet settings on Yota can affect the operation of gadgets, so below we propose to consider information on how to correctly configure a particular gadget.

Correct APN Yota settings for Android

If you are a user of a smartphone or tablet computer that is controlled by the Android operating system, you can set up a hotspot on your device very quickly. The configuration procedure itself consists in selecting and entering several parameters, as well as their further saving in the system.

In order to enter all the necessary data in the appropriate fields, first, users of Android devices need to go to the appropriate section of their phone, namely, they need to follow the items “Settings”, “Mobile network”, “Access points”, where you need to click on corresponding key to create a new APN. This button may have different names depending on the gadget being used (“Add point”, “Create point”, “New point”).

  • Add value " internet.yota» in an empty field with the name "APN";
  • In the "Name" section, enter the name of the company in upper case (" YOTA»);
  • The APN type parameter must be default, supl.

In the menu for creating a new access point, there will also be additional fields that you do not need to pay attention to - they must be left empty. Quote characters do not need to be used when entering new parameters. To save the changes, click on the "Save" button.

After making changes, restart your Android device.

APN Yota settings on iPhone and iPad

As you know, today the Iota operator is a company that is perhaps the most actively used by subscribers who want to use high-speed 3G / 4G Internet from tablet computers. That is why the company's customers often install SIM cards in their Apple iPads. And if suddenly APN settings are not automatically installed into the system, you can configure the Apple device manually with about the same ease as for Android devices.

Create hotspot in operating system iOS, which runs both iPad and iPhone, can be found in the settings menu by going to the “More”, “Mobile network”, “APN points” sections

As for the parameters that need to be specified in the section with creating an access point on an iPad or iPhone, in the case of Apple technology there are fewer of them than when setting up Android devices - users only need write "internet.yota" for APN hotspot. All other fields present in the section are left blank, and the changed settings are saved. Note that you do not need to use quotes when entering parameters.

Video instructions for setting up Yota Internet on iPhone