The most effective management companies of the year. Best Wealth Managers: Forbes Ranking

Year of foundation: 2005

Headquarters: Moscow

Management: Oksana Kuchura (pictured) and Dmitry Klenov

Offices abroad: Cyprus, Luxembourg

Entry threshold:$10 million

UFG Wealth Management calls itself the first independent family office in Russia. It was founded by Oksana Kuchura in 2005 as an independent family wealth management unit within UFG Asset Management. A year later partner Dmitry Klenov, who is responsible for legal practice, joined the company. Now, under her management and in advising, the assets of several dozen clients worth $750 million. In 2014, real estate acquisition and management services were separated into a separate area in the form of funds, through which clients invested $250 million in European and Russian real estate. In addition to Kuchura and Klenov The co-owner of the company is Florian Fenner. German manager Fenner became a partner of UFG in 2002 at the invitation of the founders of the brand - Charles Ryan and former finance minister Boris Fedorov, who died in 2008.

Year of foundation: 1991

Headquarters: Moscow

Management: Andrey Zvezdochkin

Offices abroad: Switzerland, Cyprus, Netherlands

Entry threshold:$0.5 million

Aton is one of the oldest Russian investment companies. In 2000, she launched an asset management business, which is now her main line of business. In 2006, the founder and owner of the company, Evgeny Yuryev, sold Aton's institutional business to Unicredit for $424 million, and in 2010 he revived the company under the same name. The direction of work with large private capital has existed since 2009. Target clients - owners of assets up to $20 million - can receive advice on the organization of funds, international taxation and inheritance issues. By 2015, the group's client assets exceeded $2 billion.

3. Oracle Capital Group/Third Rome

Year of foundation: 2002

Headquarters: Luxembourg

Management: Yuri Gantman

Offices abroad: Switzerland, UK, Cyprus, Bahamas

Entry threshold:$1 million

The multi-family office serves clients from Russia and the CIS countries, including through offices in Moscow and Alma-Ata. The company does not disclose its founders, has Russian-Kazakh roots and a European board of directors, which includes seven Englishmen. Among them are the ex-minister in the government of Tony Blair, the former head of KPMG for the CIS and former director alternative investment sector of the London stock exchange. In 2013, the company entered into strategic alliance with Russian company"Third Rome", having redeemed a blocking stake from its founder Andrey Movchan and Alexander Smuzikov's fund. Third Rome, created in 2009 by people from Renaissance Investment Management, continues to operate under its own brand.

Year of foundation: 2003

Headquarters: Moscow

Management: Rustam Iseev

Offices abroad: United Kingdom

Entry threshold:$1 million

The GHP Group has two key partners: Fleming Family & Partners co-founder Mark Garber and former head of JP Morgan Capital Markets Ian Hannam. They have known each other since the 1990s, when they orchestrated the sale to the Fleming family of the Russian investment bank UCB, owned by Garber and Hans-Jörg Rudloff. In 2012 they bought Russian business FF&P with the Fleming family to work together in wealth management and private equity in emerging markets. GHP Group owns about 20% of the shares of the FESCO transport holding, controlled by the Summa group of Ziyaudin Magomedov.

Year of foundation: 2008

Headquarters: Moscow

Management: Andrey Gaek

Offices abroad: Cyprus

Entry threshold:$1 million

The group of companies was founded by top managers of the investment division of Nomos-Bank together with the ICT group of billionaire Alexander Nesis. Later, Andrey Gayek, who became the controlling shareholder, bought out his share. He calls the group an investment boutique for private and institutional clients. Specializes in brokerage, bond strategies and private equity. It manages $1.2 billion in private client funds. The group's clients are conservative investors, business owners in Russia and abroad, according to the conclusion of the international rating agency Standard & Poor's.

Year of foundation: 2009

Headquarters: Moscow

Management: Andrey Nikityuk

Offices abroad: Switzerland, UK, Italy

Entry threshold: not disclosed

Company founder Vincenzo Trani came to Russia in 2001 to develop small business lending at the EBRD-initiated KMB Bank. He is still supporting small businesses through a small Mikro Capital fund. However, his main business is General Invest. The company provides wealth management, family office and brokerage services on international platforms. Trani is the Honorary Consul of the Republic of Belarus in his native Naples. According to Trani, he is well acquainted with Silvio Berlusconi, but he keeps the circumstances of his acquaintance a secret.

Year of foundation: 2003

Headquarters: Zurich, Switzerland

Management: Sinan Bodmer

Offices abroad: Switzerland, UK, Cyprus, Singapore, New Zealand

Entry threshold: not disclosed

Marcuard Heritage, which manages $3 billion of wealthy clients' assets, has close ties to Russia. Its two founders Sinan Bodmer and Adrian Guldener worked with Russian clients at UBS. The third partner, former head of Credit Suisse First Boston, Hans-Jörg Rudloff, was a pioneer of investment banking in Russia, where he co-founded UCB in the early 1990s. The Financial Times characterizes him as one of the few Western investment bankers trusted by President Vladimir Putin. As chairman of Barclays Capital, the investment banker served as an independent director of Rosneft in 2006-2013. Rudloff is a relative of the Marcuard family, whose ancestor founded the family banking house of the same name in Switzerland as early as 1746.

Year of foundation: 2007

Headquarters: Moscow

Management: Alexey Golubovich

Offices abroad: UK, Latvia

Entry threshold: not disclosed

Arbat Capital emerged from the small family office of Aleksey Golubovich, a former head of investment management Bank "Menatep" and director of strategic planning and corporate finance of Yukos. In 1997-2007, the company was called "Russian Investors" and since then has retained most of the partners and clients. In 2011, the company abandoned the brokerage business and asset management. Now Arbat Capital is developing investment strategies for high net worth individuals and hedge funds in the markets of Europe, America and developing countries. Assets in consulting exceed $500 million.

Founded: 1995

Headquarters: Moscow

Management: Dmitry Bugaenko, Alexey Gnedovsky

Offices abroad: Cyprus

Entry threshold:$0.1 million

Veles Capital is one of the oldest investment groups in Russia, controlled by Dmitry Bugaenko and Alexey Gnedovsky. The total amount of assets under management is 21 billion rubles. It specializes in brokerage operations, organization of bill programs and direct investments. The Group has invested in the industry of Tatarstan and Ukraine, as well as in rental properties, including shopping center"Atruim" in Moscow. The direction of private capital management has existed in the company since 2006. The company offers its key clients with assets from $500,000 to $20 million a mix of brokerage services, asset management and additional services from legal and tax advice, as well as trust-fiduciary services.

Year of foundation: 2009

Headquarters: Zurich, Switzerland

Management: Josef Meyer

Offices abroad: Switzerland

Entry threshold: not disclosed

In the Swiss Axioma Wealth Management, the only Swiss founder is Josef Meyer, whose activities are mainly related to Russia. In the mid-1990s, his company began by advising regional enterprises on export finance, at the same time private clients began to trust him with asset management. In 2008, he began working in the Swiss "daughter" of the management company "Alliance Continental" Elena Baturina. Later, he bought this company together with his partner Igor Vasiliev from Alfa-Bank, who headed the direction of operations in the money markets there. On its basis, Axioma has grown, which manages private capital for a total amount of up to $500 million and provides family office services to clients.

The services of professional management companies are becoming more and more popular among owners of commercial real estate in our country. This is evidenced by statistics: in Moscow and St. Petersburg since the beginning of 2011, the capacity of the management market has increased by more than 15%, the demand for management services is gradually growing in the regions as well.

It is also very common practice for developers to create internal

MC services are becoming more and more in demand

management companies that intensify competition in the market. Basically, such companies are created for the purpose of managing financial assets, since the majority of owners in Russia are not yet ready to trust their capital to a third-party management company. In addition, it is assumed that the independent management of the object will allow the owner companies to save a lot of money on the services of the management company. However, in practice, according to experts, it often turns out that the owners do not represent the full scale of work performed by the management company. This leads to numerous errors and financial losses. Therefore, as a result, many owners of objects still turn to professional management companies for help.

The leading management companies manage objects of all segments of commercial real estate

Russian representative offices of leading foreign companies are considered to be recognized leaders in the field of commercial real estate management. Their reputation, authority, experience in managing a large number of facilities and the professionalism of their employees inspire the greatest confidence among the owners. In addition, an attractive factor for clients of such companies is their use of advanced Western management technologies in their work, which provide ease of control and transparency of reporting for owners. Another important plus is that in most cases, these companies provide not only management services, but also consulting and agency assistance.

CBRichardEllis (CBRE- a company that many call the world leader in commercial real estate, is represented on Russian market since 1994. Over the years, the volume of space managed by the company has exceeded 800,000 square meters, and the value of assets managed by CBRE has reached $2.9 billion. CB Richard Ellis, in addition to all types of management (Asset management, Facility management, Propetry management and Building management), provides a range of services in the field of commercial real estate: consulting, agency, appraisal, research and investment. CBRE clients are: large companies like Aeroflot, Yukos, Sberbank, Rosneft, General Motors" and many others.

A dynamically developing company operates in the St. Petersburg market in alliance with CBRE MarisProperties (Maris| CBRE) , which also provides a full range of services for working with commercial real estate including technical, operational, legal and financial management.

Company NAIbecar- the Russian division of one of the universally recognized world leaders - NAIGlobal. NAI Becar operates in all segments of commercial real estate, on this moment the company manages over 1.1 million sq.m. areas in 20 Russian cities. In addition to consulting and investment services, as well as real estate valuation, NAI Becar's main focus is facility and asset management. Moreover, the company provides a full range of management services - Property management (lease management), Facility management (facility operation), integrated property management (PM and FM together), Asset management ( trust management financial assets).

In addition to a range of consulting and brokerage services in the field of commercial real estate, the Russian division of the global company Cushman & Wakefield deals with asset management (Asset management) and construction management (Building management) at any stage life cycle objects. One of the leaders of Building management in Russia is also a group of companies GVA Sawyer operating in our market since 1993.

One of the world's leading consulting companies Colliers International has a subdivision in its subdivision - Colliers International FM specializing in the management and maintenance of office, retail and warehouse properties. The abbreviation "FM" means that the company is engaged in Facility management, i.e. provides a full range of services for the maintenance and operation of the facility.

Management Company Fragra provides Facility and Propetry management services, i.e. her field of activity includes not only the engineering and technical operation of the facility, but also administrative and legal management, in particular, financial, legal document management, and optimization of the commercial efficiency of the facility. Fragra has been known on the Russian market since 1994, during which time more than 500 large companies have become its clients.

HSG Zander is also one of the few companies in the Russian market that deals only with the complex management of commercial real estate. In Russia - since 1997, during this time the company has managed more than 2.5 million sq.m. commercial areas. In particular, HSG Zander, which provides Facility and Propetry management services, manages such large objects, as "Mercury City Tower" in "Moscow City" and premium business center "White Square" in the capital.

Where heating is provided, gas, water, light, of course, are very comfortable compared to your own home, where you have to think about everything about it. But at the same time, in order for the pleasure to be complete, the services provided must be monitored and properly managed. To do this, apartment owners have the right to choose the most convenient form of government for them. In our article today we will try to find out: an HOA or a management company - which is better.

Management Company

This organization is a legal entity or individual entrepreneur managing the MKD. This is entrepreneurial organization, which means that its goal is to make a profit.

The main document according to which the activity is carried out is a management agreement concluded with more than 50% of the owners of the house. The percentage is set by counting the area, not the number of owners.

The functions of the Criminal Code are to ensure the repair and maintenance of houses, in accordance with the requirements of the technical regulations. In this case, the owners have the right:

• to receive the information they are interested in within five working days after the request;
• information on the volume, list and quality of services rendered;
• check the performance of work;
• demand the elimination of defects and monitor the completeness of the service provided;
• from the first quarter to receive from managing organization progress report.

On the other hand, the management company does not intend to reduce the cost of maintaining the house. In addition, its financial activities are not always transparent to residents, although the latter are rarely interested in this. Moreover, this company employs much more employees than the HOA. Accordingly, on wages they will spend more. Therefore, residents have a legitimate question about what is more profitable - an HOA or a management company.

HOA

In one house there can be only one HOA. But one HOA can unite several houses. So, let's figure it out, HOA or management company: what's the difference?

Let's start with the fact that the HOA is not commercial organization created in accordance with the standards Housing Code RF. The meeting approves the governing bodies - these are the members of the board (who are elected for a period of not more than two years), and the general meeting. Financial plan for a year can only be approved for general meeting. A progress report is provided audit commission. And the management of the HOA reports at the general meeting.

If costs are allocated wisely, then funds will be collected when necessary. The financial activity of the HOA is more transparent. After all, each resident can influence decisions on improvement. Without intermediaries between tenants and the contractor, deficiencies will be fixed at a lower cost. On the other hand, some one-time jobs can cost more. Therefore, apartment owners will benefit only if the management of the HOA will consist of truly literate and caring people.

Management company or HOA: pros and cons

Supporters of the Criminal Code believe that the main advantage of their work lies in the fact that they take into account the opinions of all owners living in the house. So, at least, the management companies themselves say, although it is hard to believe in it. At the same time, experts unequivocally speak out in favor of the Criminal Code in the sense that their services can be refused at any time if there are complaints about poor quality service. But it will take more time.

On the other hand, it can be problematic for residents to obtain specific information about the organizations themselves, although the law prescribes such an obligation for the latter. Taking into account the fact that the UK is a commercial organization, that is, such the main objective which is to make a profit, it is unprofitable to give them full control.

So what to choose - HOA or a management company?

The optimal form of government

Most experts agree that the best today is a mixed form of government. That is, this is not an HOA or the Criminal Code, but an HOA and the Criminal Code. concludes a service agreement with the management company. Then all residents will know where the funds go. Moreover, each of them has the right to ask for a report from the chairman, and the latter must report. The HOA can also dispose of the house property at its own discretion, as well as place billboards on the facades of the building.

We create an HOA

So, if you were faced with a choice: an HOA or a management company, and you decided to create an HOA, a number of the following steps must be taken to organize it.

An initiative group is being created from among the owners of residential premises of an apartment building. Any resident can act as an initiator. But in order for the information, organizational and propaganda activities to be crowned with success, it is necessary to recruit such a number of people that will pull all the work.

Informing people about the essence of the HOA

Next comes the legal and information education of people by the initiative group. At this stage, you need to be able to answer the question in an accessible way about whether the HOA or the management company - which is better. And also to convince everyone of the benefits of the first option.

The answer here is already contained in the organizational and legal form of the company: if the UK is a commercial organization, then the HOA is non-profit. It turns out that the goals of the first are, first of all, to make a profit, and the other is to solve social, legal, managerial and similar problems.

In addition, in the UK, the incoming funds are distributed according to established order. But in the HOA - by decision of the meeting of its members.

HOA can also engage in entrepreneurial activity, but it is in the Criminal Code that it is the main type.

The profit received is distributed among the founders in the management company, and in the HOA it goes to the implementation of the statutory goals.

Working with people and recruiting

The next stage is the preparatory work for the creation of the organization. For this:

• a register of owners is drawn up;
• the address of the HOA is determined;
• the Charter is being prepared;
• looking for candidates for the chairman, members of the board, audit and counting commissions, chairman and secretary of the meeting;
• prepare newsletters;
• give notice of the meeting at least 10 days in advance;
• in the same period send this notification to the CHI.

Meeting on the creation of the HOA

• election of the chairman and secretary of the meeting;
• counting commission;
• about the method of management;
• the Charter is approved;
• elect the chairman and other persons;
• a representative of the owners is appointed to register the HOA;
• choose the place where the information will be placed;
• choose a place to store documents.

Other issues may also be addressed, depending on the needs of the home. However, if it was not possible to gather the tenants of the house at the general meeting, then an absentee vote is announced. To do this, ballots are prepared, and each of the owners votes.

Finishing organizational work

• list of owners;
• protocol of the counting commission;
• minutes of the general meeting.

HOA is registered. To do this, an application is submitted to the tax office with attachments to the charter, information about the voters, a receipt with paid state duty).

You should register with the statistical authorities, in the Pension Fund, the Social Insurance Fund, the medical fund and make a seal.

After that, you can start working by notifying interested parties about its start. The organization needs:

• get technical documentation;
• draw up a register of property, examine it and draw up an appropriate act;
• study the rules for providing the population;
• study the rules for the provision of housing services;
• with the direct management of the HOA, it is necessary to conclude agreements with resource supply organizations, as well as determine the organization with which the receipt of funds will be kept;
• and if management is carried out through the Criminal Code, then the HOA concludes an agreement with them.

And yet: HOA or management company - which is better?

It is up to the tenants to decide which form of management to choose. But recently, more and more often they are inclined towards a joint form of government. On the one hand, there are often cases when the opinion of tenants is replaced by the opinion of one chairman in an HOA with direct control.

On the other hand, a person who is competent in technical matters is not always elected chairman. But management companies employ specialists who often know better what is needed for a house at one time or another.

Conclusion

Having considered the question (HOA or a management company - which is better?) and deciding in favor of one or another option, residents should understand that none of the forms of organization can be truly effective if the residents themselves do not take part in the management process. When they remain indifferent, do not go to meetings and are not interested in current issues, the organization of the HOA often falls into decay, and the management company sometimes overstates the cost of its services.

Therefore, for the better functioning of the house, first of all, caring owners are important, who must understand that management comes from them, regardless of the form chosen, whether it is an HOA or a management company. It is then that the affairs in the house will flourish, and the tenants will be satisfied and happy to live in it.

How to properly check an investment company? What does the rating of the most reliable investment companies in Moscow look like? What are the features of an international investment company?

Hello readers of the HeatherBober online magazine! This is Denis Kuderin, investment expert.

We continue the theme of profitable investments. An issue that will be discussed in detail in new article How to choose an investment company

The material will be useful for both novice investors and those who already have some experience in financial investments.

So, let's begin!

1. What is an investment company and what does it do?

Remember the main postulate of business - "money must work"? So, profitable investment is the most affordable and at the same time the most effective method make finances work for you.

Money that is kept "in a stocking" is lost money. Even in a month, their real value decreases by several percent, and over the year, inflation often reaches 10-12%.

Example

According to Rosstat (the main department of statistics in Russia), in 2015 the inflation rate in the Russian Federation amounted to 12.9%. And the cost of essential products increased by 15-17%.

Conclusion: capital should be invested in profitable investment instruments. Skillful investments create passive income- not only professional businessmen, but also all reasonable people ultimately strive for this type of earnings.

4. Rating of TOP-7 investment companies in Moscow

To make it easier for our readers to navigate the boundless financial ocean, we have compiled our rating of investment companies for them.

The offices of the organizations below are located in Moscow, but this does not mean that residents of other cities cannot use the services of these companies.

Thanks to the Internet and the use of modern payment systems, you can make deposits from anywhere in Russia, as well as withdraw them to your accounts.

So, TOP-7 main players of the Russian financial market.

1) TeleTrade

A group of companies focused on various investment areas. Investor money is managed professional analysts, traders and brokers, making long-term and short-term investments in stocks, Forex, futures, precious metals.

Among the advantages are 20 years of successful work in the investment market, training programs for clients (video tutorials and traditional training), Information support contributors.

2) Simex

is an investment platform focused on online deposits. Not only residents of the Russian Federation, but also citizens of other countries can become investors. A wide range of investment projects - investments in shares, operating business and promising startups.

The list of the company's advantages includes the minimum amount of initial investment, the possibility of investing "in two clicks", earnings through an affiliate program with zero initial capital. Users can sell their shares to other members.

3)

The company was founded in 1994. It is a member of the National Stock Association, provides users with trading and brokerage services, as well as annual and current financial reports.

Clients have access to a unique service on the Russian market – individual investment accounts. There is also the possibility of buying / selling shares to individuals on the over-the-counter market.

- profitable investments in developing sectors of the Russian economy. Cooperation with legal and individuals, advice to investors, constant search for promising investment areas.

Heading for stable income investors and direct participation in improving the economic situation in Russia. Full responsibility for the development and implementation of financial strategies of investors, insurance assistance in order to increase the security of clients.

A diversified investment company operating since 1992. It is included in the TOP-6 largest organizations of the Russian Federation in terms of the amount of capital raised. Laureate Russian Prize"Financial Olympus".

The list of investment products is extensive - brokerage services, online trading, trust management of capital, trading in the foreign exchange markets, venture capital investments, financial consulting.

- the company is part of the investment and construction holding E3 Group, founded in 2009. The main profile is investment in real estate. Holds a course for long-term deposits (due to the specifics of the investment instrument).

Among the advantages of the company are the ability to start with a small (for the real estate market) amount (from 100,000 rubles), three types of insurance for each deposit, and collective investments.

7) Golden Hills

Professional management and increase of private capital. Guarantee 15% per annum with minimal risks for the investor. A new look at profitable investment and a new approach to financial management.

The company adopts the experience of Western investment companies and uses it in the Russian market. The list of directions for deposits includes stocks, bonds, gold, real estate, art objects, direct investments.

For clarity, we present the main characteristics of investment companies in the form of a table:

№	Companies	Estimated Profit	Features of working with deposits
1	teletrade	not fixed	The possibility of trading on Forex through intermediaries
2	Simex	From 24%	Focus on modern online technologies
3		From 20%	Individual investment accounts for investors
4		Depends on the size and type of deposit	Focus on investment in the Russian economy
5		Depends on the choice of investment product	Large list of investment areas
6		25%-45%	Investments in liquid real estate
7		From 15%	Deposits in Russia and abroad

5. How to check an investment company - 5 signs that you are collaborating with scammers

In times of crisis, investors' risks increase. The point is not only in economic instability, but also in the increase in the number of various kinds of scammers.

Many swindlers are eager to cash in on the trust of depositors and invest their money not in profitable projects, but in their own pocket.

To protect your savings, act with the utmost caution. There are signs by which one can easily distinguish dishonest "merchants" from conscientious participants in the financial market.

Sign 1. Absence of open financial statements and other constituent documents

About certificates, licenses and other documentation, without which the existence of an official legal entity already mentioned above. I will add that self-respecting organizations are always ready to provide users with financial reports for the past and current period.

If a company claims to have a department of traders who earn money for investors in the currency / stock markets, it is obliged to present trading reports and trading certificates upon request.

Sign 2. There was no agreement between the investor and the company

Relations formalized in the form of an official contract are the basis of security and a long-term mutually beneficial partnership.

Often on sites it is proposed to simply issue an offer - put a tick in electronic document. More reputable companies conclude real contracts with signatures and seals. Such a document, whatever one may say, inspires more confidence.

Symptom 3: There is no management photo on the company website

Without a photo of the head or members of the board of directors, the company's website looks somehow inferior, as if hiding something.

They have been talking about the transparency of the activities of the Criminal Code for a long time, during which time many unscrupulous organizations managed to get rich and leave. There are also many statements about the need to improve the ways of managing and maintaining the housing stock. However, this work is progressing slowly. Although one can argue: not slowly, but in stages. In housing and communal services, indeed, there is no need to rush. But the efficiency of management companies, for example, in eliminating emergency situations, is necessary. Not only residents. If there is no quick response or other claims from the owners arise, then the rating of Russian management companies will not hide this.

Necessity and benefit

The rating of housing and communal services management companies should be popular. This is what public figures and housing inspectors think. Then it will be objective. It will become an effective method for monitoring the quality of work on the maintenance of homes and the surrounding area.

Public controllers of housing and communal services are often asked which management company to choose, which one is better to change the old one, and so on. However, public housing and communal services councils cannot make recommendations.

The rating of management companies in the housing and communal services sector is an indicator of the satisfaction of the population with the service, whether residents are satisfied with their company. That is, people vote. The mechanism is simple: exchange of opinions, experience of cooperation with a particular company and subjective assessments.

Some management companies met the rating system with caution, fearing bias, bribery and bureaucracy. But there is no one assessment determined by someone, there is a set of criteria by which the work of the management company is evaluated. The Criminal Code and residents are invited to their development. For example, the efficiency of eliminating accidents, how they communicate with you, how aware the residents are about the work of the management company, how much information is available, whether the management companies report, etc.

Each criterion will be accompanied by a certain score. This way you can track the best and worst companies both in general and in terms of specific indicators.

The management companies, which are interested in only arriving at their homes, will look at the criteria by which their work is unsatisfactory and correct the situation in time. You can also find out which house gave a low rating. This will make it possible to understand the specific problems that arise in the housing stock. The rating of management companies is a manager's tool for evaluating the work of their employees at home.

What are the criteria for evaluating the UK

The system of criteria helps to almost accurately determine how well and conscientiously the organization works, whether it copes with the housing stock that is under management, whether the company manages not to accumulate debts and maintain efficient financial activity. This assessment is given by the public. What do management companies get? If the rating participants are objective, then the organization will be able to easily understand its mistakes and identify violations. This will benefit both the management company and the owners, and will help to further increase the rating score.

As a rule, MCs are evaluated according to six main criteria:

1. Delayed payments by the management company to resource-supplying organizations or debts owed to them.
2. Validity and validity of residents' complaints.
3. Ignoring the instructions of the State Housing Inspectorate.
4. Fines issued by the administrative commission for various violations in the maintenance of the house.
5. Registration of a single utility bill.
6. Publication of reports on the activities of the Criminal Code on its website and on other resources offered for placement.

Who chooses the criteria

They are introduced in agreement with public inspectors and residents. This list may be extended. For example, in Tula this year they introduced a new evaluation parameter - “ financial stability UK". It allows you to separate companies with experience and a positive economic reputation from companies that are not able to conduct a long and productive activity or are motivated only for a quick income to the detriment of people's interests.

Among the new criteria is the presence of double receipts.

The system of criteria should be discussed nationwide, public activists believe. This way you can achieve greater objectivity by developing indicators. They need to be discussed with experts and the Criminal Code, local authorities and the state housing inspectorate.

All companies - by groups

• green - well-performing management companies that have earned high appraisal from owners and have no claims from controlling organizations;
• yellow - average UK;
• red - the worst management companies that can stop working in the housing and communal services market if they do not adjust their activities.

Motivational suggestions were offered to each group. For well-performing management companies - assistance, for companies operating satisfactorily - incentives, for unsatisfactory operating companies - recommendations to eliminate shortcomings.

The UK rating is compiled to comply with the interests of residents - consumers of housing and communal services. Usually regions and regions take into account the experience of each other, so that the structure for assessing the work of the MC, which will be in public form, is developed and implemented effectively. The opinion of public inspectors of the housing and communal services sector, the municipality, the Criminal Code and organizations exercising control over them is also involved.

Who will not be evaluated

• UK with "zero licenses";
• serve the housing stock for less than three months;
• carry out the bankruptcy procedure at any stage of the process;
• UK, to economic activity which law enforcement officers have questions, for example, investigative measures are being taken to find out violations in the maintenance of an apartment building.

Solvent discipline is very important in assessing the management company.

A single regional standard for housing and communal services should be adopted by all market participants as the basis for their activities.

Openness is an important criterion

terms information openness and public control are given special attention. These are the tools that allow you to control, correct, and carry out transformations in the housing and communal services sector.

Efforts are aimed at ensuring that there is not only a social and economic effect, but also the attractiveness of the market for the housing and communal complex of other companies.

Violations

Russian legislation requires management companies to be open and transparent. But the fulfillment of this criterion remains at a low level. Disclosure standards have been introduced, but not all companies follow them.

The activities of management companies should be regulated by regional and municipal authorities. And only a few cities have managed to achieve good results in the openness of information of the Criminal Code, but most remain non-transparent. Public controllers often meet with the publication of outdated information by the management company, the lack of necessary items on activities, or the indication of inaccurate parameters.

Often the sites of the Criminal Code are minimally filled and have nothing to comply with the requirements of the legislation on openness.

And they hide mostly small managing organizations. Large management companies with large housing stock tend to be more open about their performance.

However, sometimes the "secrecy" of small management companies is associated with the fact that it is easier for these organizations to communicate directly with residents and not waste resources on filling out the site.

Also, management companies use the federal portal "Housing and Utilities Reform" as a platform for information disclosure.

How to find out the rating of your UK

In general, regions and regions themselves try to post the results of the assessment of management companies that operate on their territory. But if you did not find it on the website of the State Housing Inspectorate of your region, the regional ministry of housing and communal services or municipal portals, then you can see the results of evaluating the effectiveness of your management company at the Ministry of Housing and Public Utilities.

The rating of housing and communal services management companies 2017 is also presented on the website. It is convenient to use. Companies can be searched by region or city. You can also use the "Information Search" by entering the names of the required region or city in the boxes. However, if the search engine of your computer's Internet browser is configured for geolocation, then the portal itself will offer you the management companies of your city or the capital of the region.

Today, there are 42,000 management companies and HOAs, 15,000 settlements, 82 regions and 987,000 houses in the database of the Ministry of Housing and Public Utilities.

The project was created to help apartment owners achieve greater openness from their management company, from the housing and communal services system and municipal authorities. Through systematization and information, the organizers of the project hope to raise awareness among citizens about how the management company operates, how successfully it optimizes its costs, and whether accountability is transparent.

The Ministry of Housing and Public Utilities, by the way, is a non-commercial public project, and any owner can join its work. To cooperate with the project, it is enough to leave a message on the site, indicating your email address.

Rating of management companies in Moscow

There are 469 management companies in the capital. The rating is headed by the Guzhf company. The company manages almost seven and a half thousand houses. The organization operates not only in Moscow, 36 branches and 354 subscriber points have been created in different regions of the country.

The first six management companies have no debts, according to the rating table. However, they are not the only ones working without debt, but debtors also got into the assessment system. By the way, many of them are not among the lagging behind.

On the sixteenth line of the rating of the management company "Zhilishchnik of the Kuzminki district", debt 142,103,000, followed by the management company "Zhilishchnik of the Fili-Davydkovo district", debt of 173,546,000.

The rating of management companies in 2017 on the portal of the Ministry of Housing and Public Utilities was compiled taking into account information on the number of houses that are managed by organizations, the number of employees by state, as well as financial indicators: income, expenses and debt.

May lose license

The rating of managing companies of the Moscow region is closed by organizations from Khimki, Balashikha and Krasnogorsk. Khimki "UK RV-Service", Balashikha "Lux Engineering Group" and "KEU Krasnogorsk". These companies receive the most complaints, the State Housing Inspectorate of the Moscow Region concluded. Although these organizations are not the only ones in the “red” group of the rating. However, in half a year their number decreased to 14 from 26 companies.

If organizations fail to leave the group, then a process may begin to revoke their license. However, when the companies leave the housing and communal services market, others, effective ones, will take their place, the regional State Housing Inspection hopes.

There is already such an example in the region. In 2016, one management company located near Moscow, Housing and Communal Service P, from Krasnogorsk, lost its license. The same situation can happen with one Orekhovo-Zuyevo company and one of Khimki.

In total, 896 UKs are registered in the Moscow region. By the way, the change of claims is interesting: in 2016, apartment owners more often complained because of unsatisfactorily organized cleaning of the territories, and also because the management companies did not change the light bulbs in the entrances on time, in 2017 - dissatisfaction was mainly due to the accrual of payments.

Rating of managing companies of St. Petersburg

The housing stock of the city is more than eighteen thousand houses, they are served by 284 organizations.

The management company "ZHKS No. 3 of the Central District" works most effectively. The license was issued in 2015 by the State Housing Inspectorate of St. Petersburg. The company serves 820 homes.

Management Company ZhKS No. 1 of the Admiralteisky District is on the third line. Housing stock - 725 houses, license - since 2015

• Management Company "ZHKS No. 1 of the Nevsky district";
• Management Company "ZHKS No. 1 of the Kirovsky District";
• UK "ZhKS 1 CR";
• Management Company ZhKS No. 2 of the Petrogradsky District;
• UK "Zhilkomservis No. 3 of the Kalininsky district";
• UK "ZHKS No. 1 Krasnogvardeisky district";
• Management Company "ZHKS No. 2 of the Nevsky district".

To change or not to change

It is difficult to find a house in which apartment owners would be completely satisfied with the work of their management company. However, complaints and proposals to change the Criminal Code are common. But not everyone takes this step. Often, it is abandoned at a meeting of owners dedicated to this topic, at which the required number of votes is not gained to start the procedure for changing the managing organization.

When tenants cannot tolerate the inefficient work of the CM or its neglect of its duties, the process of abandoning the company must be legalized.

But before that, the owners and the management company are usually advised to find a way of constructive cooperation. If this attempt is unsuccessful, then you can look for another company or create an HOA.

HOA is a higher form of self-organization and it can not work in every house. Residents must understand that they take full responsibility for their home. There will be no one to blame, except for the tenants themselves. The board of the HOA and the chairman of the board, who will work, must be selected. But there are no professional specialists in the HOA, and this makes it difficult to effectively resolve some issues related to the service.