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Analyst skills. Young BA Course: Finding Jobs and Creating a Resume

What does an analyst resume look like?

Analyst resume example

Sample Resume for Analyst

Agapov Konstantin

Career objective: analyst
Desired income level: 70 thousand rubles

Date of birth: 03/22/1984
Accommodation: Moscow, metro station "Slavyansky Boulevard"
Ready for business trips.

Contact Information:
Phone: +7 (9хх) ххх-хх-хх
Email: [email protected] xxx.ru

Key knowledge and skills:

  • Knowledge of investment analysis methods;
  • Knowledge of the basics of analysis and planning of the movement of commodity stocks;
  • Skills in MS Office, 1C, Oracle, VBA;
  • Ability to write reports with findings and recommendations;
  • Ability to work with large volumes of information;
  • Responsibility, scrupulousness, attentiveness.

Experience:

07.2011–05.2015 Analyst

First LLC (www.first.com), Moscow

Scope of the company: wholesale trade food products

  • Analysis of financial economic activity;
  • Strategic management;
  • Preparing weekly reports for procurement planning;
  • Analysis of the effectiveness of holding actions.

Achievements: automated most types of periodic reports.

04.2006–06.2011 Analyst

LLC "Altai-service" (www.altai-service.com), Moscow

Field of activity of the company: sale of food products

  • Participation in reporting;
  • Preparation of data for financial accounting;
  • Preparation of technical specifications for development in part 1C.

Achievements: created an advanced order planning system.

Education:

2012 Russian Academy of National Economy and Public Administration under the President of the Russian Federation, Moscow

MBA, graduate School Financial Management/Corporate Finance, Investment Management, IFRS, Diploma

2006 Moscow University of Economics, Moscow

Specialty: "Economics", higher education, diploma

Additional Information:

Foreign languages: English - Advanced, German– Pre-intermediate.

PC knowledge: confident user of MS Office; 1C; SAP.
Recommendations are available upon request.

If you have not been actively looking for a job in the last couple of years, then your knowledge of the form, design and content of the resume is no longer relevant. Use the guidelines in this article to write a modern resume for the following positions:

  • Technologist-analyst
  • Systems Analyst
  • Business analyst
  1. Training
  2. Purpose of search
  3. Business Analyst Job Profile
  4. Responsibilities
  5. Sample Results/Key Projects
  6. Skills
  7. Professional quality
  8. Examples for the "About me" section
  9. Download resume templates

1. Preparation

Before looking new job need to do a SWOT analysis professional competencies and based on this case, create a resume that will be adapted to modern requirements labor market for your position/field/specialization. Before you start creating a resume, study the article:

In this publication, you will get acquainted with a case that will help you collect all necessary information to write a sales resume. A selling resume is created for a specific search goal, meets the requirements of vacancies in similar positions and contains a specific set of keywords.

2. Purpose of the search

The wording of your search intent should be placed at the beginning of the resume. In case you want to apply for a vacancy whose position name is different from your current position, then change it to the one indicated in the vacancy.

Position list, for which you can use the examples in this article:

First level positions (1):

  • Technologist-analyst
  • Systems Analyst
  • Junior Analyst
  • Business planner

Second level positions (2):

  • Business analyst
  • Senior Business Analyst
  • Lead Business Analyst
  • Project manager/direction (analysis and optimization of business processes)
  • Business Process Optimization Project Manager

Positions of the third level (3):

  • Analyst team leader
  • Project office team leader
  • Head of Analytics Department
  • Head of Business Analysis Department
  • Head of Organizational and Business Processes Department

3. Business Analyst Position Profile

Position profile- this is the standard of the ideal candidate, which contains a list of requirements for the knowledge, skills, qualifications of the candidate necessary for successful implementation official duties. Job Description - A short version of the job profile that includes a list of mandatory requirements for the initial selection of candidates based on resumes.

Position profile: Business Analyst

Requirements:

Experience:

  • At least 1 year of experience as a Business/Systems Analyst;
  • higher education;
  • experience in writing and delivering presentations;
  • negotiation experience;
  • Experience with application packages for designing business processes;
  • Experience in Agile teams;
  • experience with BI tools at the analyst level: software SAS, OBIEE, SAP BO and others;
  • experienced user of MS Word, MS Excel, MS Visio, MS PowerPoint.

Knowledge and skills:

  • deep understanding of business processes;
  • knowledge of business process modeling notations (EPC, BPMN, UML) and the ability to apply them when describing and modeling processes;
  • skills in analyzing and describing As Is business processes and building To Be processes;
  • skills for evaluating the effectiveness of implemented To Be processes;
  • skills in collecting requirements and developing technical specifications for modification information systems;
  • knowledge of the stages of the change management process (ITSM), skills of using ITIL principles in the work;
  • knowledge of a PC at the level of an advanced user (products on the 1C platform, MS Office);
  • knowledge of business processes in manufacturing, commercial, financial, trading companies;
  • knowledge of application integration technology.

Tasks:

  • Identification, definition and management of business requirements using various requirements analysis methods (interviews, document analysis, requirements workshops) and tools (use cases, user stories).
  • Transform high-level business and user requirements into specific requirements to the functions specified at the appropriate level of detail.
  • Analysis of existing business processes in the company, requests for changes, clarification of business requirements.
  • Development of proposals for changing processes, their coordination and implementation.
  • Calculation of preliminary economic and other effects of the ongoing changes. Tracking the actual effects of implementing changes.
  • Analysis of business needs in process automation, preparation of technical specifications, testing, verification of results.
  • Critical assessment of requirements in terms of the feasibility of their implementation.
  • Participation in monitoring the compliance of the implemented functionality with the stated requirements.
  • Development and implementation effective methods requirements management, including the use and continuous improvement of processes for collecting and formalizing requirements.
  • Development of business processes for the accounting system.
  • Description of business processes in the "AS-IS" view.
  • Development of business processes in the "TO-BE" view.
  • Development practical advice for correcting errors.
  • Auditing the results of bug fixes.
  • Development of standards and monitoring of their implementation.
  • Formation of proposals on the possibilities of improving, optimizing and automating business processes.
  • Development of a business process implementation plan.
  • Implementation of business processes in the Company's activities.
  • Development of regulations for end business users.
  • Organization and training of business process participants.
  • Analysis of the impact of changes on the efficiency of business processes.
  • Development, implementation and monitoring of KPIs and control procedures.
  • Development, coordination of KPI's of employees.
  • Preparation of training materials, training, methodological support and quality control of the processes.
  • Development of technical documents (TOR, TCH), presentations and computer demonstrations for customers.
  • Participation in process audits.

4. Responsibilities

Below are lists of responsibilities for positions at different levels. These are the keywords/phrases that HR managers use to select resume candidates. Choose from the proposed list those that match your experience and distribute them to your places of work.

Technologist-analyst
Analysis, formalization and optimization of existing business processes.
Development and coordination of business process models (ARIS) and preparation of proposals for their optimization.
Development normative documentation(regulations, regulations, instructions).
Formation and coordination of functional requirements for business processes and systems.

Business analyst
Analysis and formalization of customer requirements (front office, middle office, risks).
Preparation of specifications and setting tasks for development.
Creation technical documentation(FT, TK, manuals).
Consultations of analysts, developers, testers, sales managers, user training.
Participation in the implementation software products: support in the process of integration with other systems, system configuration, error analysis.
Analysis of the mathematical basis for the calculation of financial instruments with subsequent implementation.
Modeling, analysis, optimization of AS-IS and TO-BE business processes.
Work on automating business processes.
Analysis, development and approval of proposals for improving business processes.
Formalization of requirements for processes and automation.
Formation of functional requirements and technical specifications for the automation of business processes in information systems.
Checking the compliance of the automation results with the tasks set.
Formation of process and functional instructions for the implementation of business processes.
Audit of the execution of business processes (primary and periodic).
Writing business requirements for information systems for process automation and reporting.
Research and analysis of market trends to assess the potential application in the company.

Business analyst
Analysis, modeling and description of business processes.
Detailed description of functional requirements.
Calculation of the economic feasibility of the project.
Define and manage project expectations, identify risks, benefits and opportunities.
Organization of work on the project (drawing up a project passport, coordinating participants, tracking statuses).
Assessing the impact of failures on business processes and preparing workarounds.
Change management.
Resource planning and task allocation for project implementation.

Head of
Carrying out diagnostics of business processes.
Estimation of the cost of business processes.
Description of business processes in the "as is" and "as should be" models.
Development of a system of indicators of business processes to assess the effectiveness and efficiency of business processes.
Planning and implementation of measures for the implementation of the target/transitional business process model, monitoring the achievement of the set goals for changes.

Project manager (analysis and optimization of business processes)
Modeling of business processes and development of proposals for their optimization.
Training methodological support for the creation, development and operation of automated information systems.
Work with regulatory legal acts, standards and other documentation that determines the activities of the Customer.
Development of analytical references and notes.
Planning and control of project implementation, including: project budget planning, drawing up a detailed work schedule, taking into account the load of performers.
Collection of requirements from the Customer and development of technical specifications.
Interaction with analysts, co-executors, coordination of their activities.
Interaction with representatives of the Customer.
Preparation, delivery and presentation of project results to the Customer.

Project Manager
Analysis and technological expertise of requirements structural divisions Business process automation companies in the direction of backing when implementing third-party systems.
Participation in the collection, development and approval of business requirements, setting tasks for the revision / implementation / integration of information systems, preparation of business cases (testing methods).
Interaction with business and IT departments to develop optimal solutions requirements for automation.
Assessment of the consequences of changes in processes, technologies, information systems for the implemented systems.
Project management (planning, protection, control of implementation deadlines, interaction with departments in terms of project implementation).
Project budget management.
Project risk and change management.
Development and implementation of project methodology in the bank when implementing projects.

Head of Business Analysis Department
Organization and management project activities Business support block (directions: Customer service, AHO, Document management, HR, etc.).
Grade economic efficiency business processes, building financial models.
Business process optimization — creation of "as is" and "to be" process models, development and approval of regulatory documentation.
Automation of processes, preparation of technical specifications and functional requirements.
Development of business analysis methodology, necessary instructions, templates and processes.
Process improvement.
Training and development of a team of analysts.
Maintaining a knowledge base.
Effective interaction with other participants in project or operational activities (including with an internal team or with an external contractor).
Identification of customer needs.
Drafting product requirements.
Analysis, optimization and design of business processes.
Analysis, formalization various kinds requirements.
Analysis of problem areas and suggestions for improvement.
Collection, systematization and formalization of development requirements (detailed to the level of designing business processes, interfaces and database models).
Requirements management (processing of change requests, analysis and description of the impact on existing processes).

Head of Department for Organization of Back Office Processes
Development, coordination, implementation, maintenance and optimization of business processes and internal regulatory documents.
Business analytics in the implementation of intrabank projects to assess the impact of the introduction of new products and processes on the efficiency of the Bank.
Optimization of projects in order to maximize the effect of their implementation.
Development of measurable business process metrics in accordance with strategic goals Bank, determination of KPI of the main business processes.
Implementation of projects for the technological development of the Bank.
Formation of business requirements, technological development of applications for modification of banking products / services and related software, drafting technological maps processes, implementation of new functionality.

Head of Process Office/Head of Business Analysis Department
Consistent implementation of the process approach to management in the company.
Creation and management of the process office.
Creation of a system for managing process and organizational changes and innovations.
Portfolio management (control of compliance of projects with the strategy of the organization / unit, ensuring the formation of a portfolio of projects, its balancing and monitoring).
Carrying out a full cycle of analysis, optimization and implementation of changes in the existing business processes of the company.
Development of methodology for analysis and modeling of processes.
Creation and organization of reference single base processes and regulations.
Development and implementation of standards for describing requirements and setting tasks in terms of business processes.
Implementation of process modeling tools.
Building work on continuous optimization of business processes in the company, independent management of a number of projects.
Advising and organizing training for company employees on process management issues and as part of changing business processes.
Active participation in the development of KPIs for various departments of the company.
Selection and implementation of software for organizing the work of the department.
Modeling of business processes.
Formation of the register of projects and summary reporting on projects.
Participation in the planning and control of the implementation of individual projects on request or on an ongoing basis.
Knowledge management in the field of project management (collection, analysis, generalization and dissemination of knowledge between participants in project activities).

4. Examples of Achievements/Key Projects for Business Analyst Resume

The main points of attraction in the resume are achievements. Give specific examples of what you did in your current/previous jobs. Use the examples below as a basis for creating your own results. They should reflect the main KPIs of your work, taking into account the objectives of the position for which you are currently applying.

Business Analyst Key Performance Indicators

Economic and financial indicators for each business process adopted by the Company.
% completed key indicators the efficiency of the department/division.

Key performance indicators of project management

Project Profitability (ROI)
Increasing the profitability of the project
The size of deviations from the plan and budget of the project
Compliance with project deadlines
Customer/Customer/User Satisfaction
Number of customer complaints
Reduce time to market
Improving resource loading during project implementation

Sample Results

  • Launching a process office from scratch to form a common approach to process management and their alignment with the Company's strategy, goals and objectives.
  • Establishment of a centralized back office: a 20% headcount reduction was carried out, 90% of operations were standardized.
  • Creation of a middle-office for retail loan products in branches: key labor-intensive processes were automated, staff was reduced by 50%, the budget was reduced by 40%.
  • Implementation of an Internet banking system based on ABC. The project has been moved to the functional testing phase.
  • Creation of a working time rationing matrix for the front office - headcount optimization up to 12%.
  • Comprehensive automation of business processes and accounting procedures in 1C:
    Launch of the modules "Sales" and "Accounting and tax accounting" in one system.
    Implementation of a new order processing management algorithm. Labor productivity increased by 40%.
    Optimization of business processes "Logistics and warehouse". Implemented plans to improve product delivery indicators by 30%: reducing delivery time by 2 times, reducing costs by 35%, and reducing stocks of raw materials and materials by 20%.
  • Reengineering of the business process "Sale finished products". Increased the speed of shipment of finished products to customers by 2 times.
  • Implementation of the ERP system X. Increased the speed of order acceptance by 2 times.

Key projects

  • Availability of successfully completed projects as a business analyst with personal participation.
  • Development of business processes for the Voice Assistant project (using artificial intelligence at the contact center of the Bank). Optimization of current business processes in the voice channel for departments: customer service, collection and sales.
  • Participation in projects with the following information systems:
    1. Task delivery system;
    2. System for working with documentation;
    3. System of work with software versions (version control system);
    4. A system for accounting for requirements for business processes and automation tools.
  • Integration of production development and testing systems.
  • Participation in projects for the implementation of own solutions as an analyst and task manager.
  • Automation of procurement activities of the Government of the Moscow Region.
  • Integrated automation of construction processes in the Moscow Region (budgetary, shared, non-budgetary construction).
  • Automation of processes of the Ministry of Ecology and Nature Management of the Moscow Region (MSW control system, projects for the construction and reclamation of landfills).
  • Implementation of information and analytical BI systems (112, MFC, Procurement, Departmental BI systems).
  • Implementation of project management systems.
  • Portal and integration solutions.
  • Participation in the implementation strategic projects using tools production system(Lean / Lean production). Independent implementation of the following project tasks:
    - description of the process As Is and modeling To Be;
    — visualization of As Is and To Be processes;
    — identification of process problems;
    - development of proposals for eliminating process problems;
    - generation non-standard solutions difficult problems.
  • Working on a process automation project as an industry analyst.
  • Examination of digital data and customer projects.
  • Participation in projects to minimize fraudulent transactions together with the bank's security department.
  • Designing custom solutions based on the Directum RX system.
  • Implementation of electronic document management systems.
  • Project management for the implementation of automated information systems:
    — analysis of business processes;
    — development project documentation, implementation plan;
    — development of methodological materials for implementation and operation;
    — carrying out technical works on installation (full cycle);
    — organizing and conducting training courses;
    — organization and control of improvements (collecting user expectations, compiling a description of the business process, implementing improvements).
  • Development and implementation of an insurance accounting system.
  • Analysis and technological expertise of the requirements of structural divisions for automating business processes in the direction of the back when introducing third-party systems.
  • Setting up the process of developing new / modifying existing processes. Reducing the time of development and implementation of products to 2 weeks, reducing the time of product testing to 3 days.
  • Transition to the EDI system of operational processes: development of a new process for accounting and processing incoming and outgoing documents of the Company.
  • Development and automation of a new process for providing services to the Client. Provided the formation and receipt of documents for obtaining a tax deduction within 4 days.
  • Application of online cash desks (54-FZ): setting up the acceptance of insurance payments in accordance with 54-FZ. Development of a new process for receiving insurance payments, taking into account the use of online cash registers.
  • Optimization of the process of accepting regular payments, including increasing the share of receipt of regular contributions up to 50%.
  • A comprehensive financial market monitoring system for X. The system was developed jointly with companies Z and Y (2017-2018). What was done:
    — carrying out research work on the analysis of key approaches to the organization of monitoring systems for financial and stock markets;
    — development of guidelines for the implementation of financial market monitoring indicators (including in terms of non-standard transactions);
    — development of reporting layouts on monitoring indicators.
  • Boxed solutions “Forecast. Credit risk” and “Forecast. Loan portfolio management” (2016-2017). Results:
    — development of guidelines for the implementation of economic models (in terms of assessing the credit risk of legal entities and resident banks) in software products;
    — implementation of basic settings for boxed solutions (loading reports, setting up algorithms for calculating risk factors, refinement of algorithms for calculating econometric models for determining the probability of default of borrowers, etc.);
    – organizing and conducting demonstration and training seminars on working with software products;
    - preparation marketing research market of specialized software products: analysis target audience, competitor product analysis, SWOT analysis, etc.
  • Data processing and analysis system (ALVIS, ALMPro) – creation of a unified data warehouse on bank transactions for the purpose of preparing management reporting for the unit as a whole (management balance sheet, income statement), according to the performance indicators of the Treasury. The main tasks of the project:
    — development and writing commercial offers;
    — development and writing of technical specifications for software developers;
    — implementation of basic system settings in accordance with the requirements;
    — examination of software products for the presence of errors and failures in operation;
    - training customers to work with software products - writing user instructions, consulting by phone, training at the customer's office;
    — writing a user manual, including a description of the calculation methodology.
  • Analysis normative documents regulatory bodies with subsequent application in the company's products.
  • Implementation of software products: support in the process of integration with other systems, system configuration, error analysis.
  • Formation of requirements for the new banking system.

6. Key Business Analyst Skills

Business performance analysis
Statistical analysis
Data analysis
economic modeling
Analytical research
Business process analysis
Business process optimization
Business Process Modeling
Risk Analysis
business modeling
Project management
Business process reengineering
Producing a presentation
Negotiation
Integration automated systems
Development of business requirements
Formation of functional requirements
Development of technical specifications
Assigning tasks to developers
Development and implementation of policies and procedures
Writing regulations
XML, XSD, WSDL
1C
CRM
ERP systems
Visual Basic for App
MS Project
MS Word
MS power point
MS Excel
MS Access
MS Dynamics
MS SharePoint
MS Visio
MS DAX
Agile project management
Scrum
Kanban
waterfall
PMI
PMBOK
PRINCE 2
PME
CBT
Lean
CCPM
ARIS
Diasoft software
UML
ARIS
Redmine
Atlassian Jira
VBA
mind manager
Trello
SAS
Oracle
SQL
OBIEE
SAP BO
ETL tools (SAS DIS, Informatica PowerCenter)
business studio

7. Professional qualities of a business analyst

List personal qualities, which are required for required level performance of official duties. Choose 3-4 qualities that you possess and include in your resume/cover letter as you see fit. This is an optional section of your resume to complete.

Analytical mind.
Sociability.
Attentiveness.
Conflict-free, ability to find compromises.
Orientation to the result, the desire to bring to the end, "squeeze", including in conditions of uncertainty.
Positive thinking is the focus on what can be achieved, not what cannot be done.
Structured.
Strategic thinking.
Systems thinking.
Ability to think outside the box in difficult situations.
Ability to analyze a large amount of information in a short time.
Ability to switch between diverse tasks.
Ability to analyze, structure and systematize information.
The ability to see the automated process as a whole and argue the proposed solution.
The ability to divide the task into parts that are convenient for monitoring its implementation.
Ability to manage economic indicators project and evaluate labor costs, taking into account approaches to project implementation, restrictions and risks.
Ability to quickly learn new application areas.
The ability to clearly express their thoughts in the form of presentations, diagrams, tables.
Ability to interact with other departments within the organization within the framework of tasks.
The ability to get to the bottom of problems.
The ability to get things done.

8. Examples for the “About Me” Section for a Business Analyst Resume

The "About Me" section is a general description of your professional background. It can be in the form of a short paragraph of 1-4 sentences or a bulleted list. Indicate those aspects of your qualifications that are integral components of the vacancy, such as areas of activity, areas of specialization, key competencies, technical skills, licenses, certificates additional education. For example:

  • Significant experience in participating in projects for the description, reorganization and optimization of business processes, including projects for the implementation and improvement of the management system. Expert knowledge of agile development and project management approaches (Agile, Scrum) and traditional project management methodologies (Waterfall). I can creatively use complex and mixed methodologies.
  • 5+ experience in analysis, modeling and description of business processes and IT system requirements. I know how to manage customer expectations, manage product and project requirements, and adequately communicate them to the development team, as well as prevent any difficult situations. I have a good command of tools: VisualBasic for App, MS Excel (analysis tools, writing subroutines in VBA), MS Access (building databases, programming in VBA calculation algorithms based on SQL queries). I am proficient in project management technologies (PMI, TOC, lean and CCPM).
  • Experience in the banking sector in the following areas: business process management, methodology and banking technologies. 10 employees in direct subordination, 60 in functional subordination, including I have experience remote control. I have practical experience successful implementation projects and organization of business processes operational management from scratch".
  • Practical experience of participating in projects for the implementation of information systems and software for business (CRM, ERP systems, etc.). Deep knowledge of the methodology of analysis, description, optimization and automation of business processes (sales processes, accounting and sales support). I have experience in conducting internal negotiations and balancing the conflicting demands of different departments.
  • I have professional knowledge and skills: methods of analysis, modeling, optimization of business processes, business process description notations (IDEFo, BPMN). I have experience in creating requirements for business process automation, compiling process and functional instructions for performers. Experience with Business Intelligence tools.
  • Experience as a Business Analyst financial projects(Treasury, ENP). Deep knowledge of the fundamentals of finance, management accounting and budgeting, integration of banking systems and processes.
  • More than 3 years of experience in business process optimization. Setting up a process management system and creating a process office from scratch. I have the skills to describe a variety of business processes. Experience in developing performance indicators for various activities, regulations, regulations, standards and their successful implementation. Experience in managing cross-functional organizational change projects.
  • More than 3 years of experience in business analysis. Experience in successfully implementing a project in the field of optimization and automation of business processes. Working knowledge of specialized software (Aris/Visio). Knowledge of the internal processes of the Bank, understanding of the principles of operation of banking products.
  • I have expert knowledge of systems/programs/methods/standards in the field of designing automated systems and basic concepts in the field of relational databases, normalization requirements and basic SQL structures. I am well versed in the methodology of modeling complex systems: UML2.0, BPMN, IDEF (IDEF0, IDEF3, DFD standards) and can read UML 2.0 diagrams and business process descriptions in BPMN and IDEF0 notation, tmForum.org organization models (ETOM, SID and TAM). I own modern instruments requirements management, business process modeling and description of IT solutions, as well as basic programming skills (SQL, VBA, JavaScript, C#).
  • 5 years of experience as an IT/e-commerce analyst. Knowledge of relational database theory, BPMN, UML; project management principles (Waterfall | Agile). I am proficient in interviewing and business correspondence. Experience in IT project management systems (Redmine | Jira | Trello).
  • More than 6 years of experience as a business/systems analyst of software products and information systems. Experience in leading a team of analysts. Experience in describing and designing business logic in the context of automation cases and the logic of information exchange between components different systems and data sources. Understanding the basics of traditional and agile software development methodologies.
  • Job search and career development coach. The only trainer-interviewer in Russia who prepares for all types of interviews. Resume writing expert. Author of the books: "I'm afraid of interviews!", "To strike on the spot #Resume", "To strike on the spot #Cover letter".

And again hola to all our amigos!

We continue our series of articles for beginner analysts, and today we will talk about what steps to take if you have already formed a clear and conscious desire to become a business analyst. We remind you that we briefly reviewed the essence of the work of an IT analyst and weighed the main pros and cons of this young and interesting profession.
So, the easiest and most effective way is to find a vacancy for a novice analyst or trainee, send a resume to this company, then successfully pass an interview (by the way, we will talk about preparing for interviews, common selection criteria and most frequently asked questions in one of the following articles) and voila: you are an aspiring business analyst a.k.a. business analyst trainee (we want to warn you in advance that the term “business analyst”, as the most common, is used hereinafter in relation to all types of IT analysts in our companies; the differences between business, systems and requirements analysts have been outlined) . In fact, everything is not as simple as it seems ...

And that's why:

1. The IT world needs fewer analysts than programmers, therefore, the demand is lower.
2. It is rather expensive to train novice analysts due to the fact that:
2.1. ROI (return on investment) is very far in time and absolutely not guaranteed.
2.2. Rare people have at the entrance a combination of all those qualities and skills that are almost mandatory for this position.

Based on this, this ideal option is not available to everyone and depends both on your skills and perseverance, and on a banal case. Let's take a closer look at the options search for vacancies / internships:

1) Look for ads on job search portals such as dev.by , rework.by , rabota.by etc. (hereinafter, non-Belarusian analysts are invited to make an adjustment for the northwest wind, i.e. take into account that many tips are given in the context of Belarus). Send your CVs even to those firms that do not have an analyst vacancy for this moment. Who knows, maybe in a month they will need it or they will organize courses, and your resume will already be in the company's database.
2) Track announcements in the forum section of the site. Our community of analysts is growing every day, and in this thread more and more announcements of vacancies, internships and courses appear. It is likely that a corresponding section on the site will appear soon.
3) If you have friends or acquaintances who work in the IT field, ask them to let you know if their firm starts in-house analyst courses or recruitment for internships. The fact is that not all companies advertise such events, preferring to take “tested” people on the recommendation of one of the employees. And some, although they advertise, do not do it very well, so you can easily let them past you, unless you are a maniac combing even the least logical locations of such announcements.
4) There are firms that periodically conduct mass business analysis courses. These courses, for the most part, are not free, secondly, you are unlikely to become a full-fledged analyst after completing such courses, and thirdly, no one will give you job guarantees. But you will definitely get certain knowledge there, and this will certainly give you an advantage over people who do not have such knowledge, and increase your chances of getting a job as an analyst in the future. Analyze the value of your investment: paid courses, especially if you are confident in them and have good reviews about them, no matter how much they cost, give you a start in life; even as an intern, you will beat them off in a couple of months (this is still not an MBA and it is unlikely that their price will be exorbitant).

We repeat once again that due to the fact that the profession of a business analyst is quite young and not so common in our country, it is much more difficult for a beginner BA to find a job than, for example, a tester or even a programmer / layout designer. And that is why there is an opinion that if you can’t find a job as an analyst, you can get any other position in IT (“like for a start, and then I’ll uuuh how I will grow”). The authors of the article also agree and fully support this position. To do this, of course, you need to have IT knowledge and it is very desirable to have the appropriate education (but if you don’t have it, it’s not so scary, because patience and work ... well, you understand). The choice of this path is good only because in this way you will learn the software development process “from the inside”, learn how to work in a team, see firsthand the process and results of the work of analysts, gain real knowledge and the opportunity to retrain in the BA in the future. The main thing is not to miss the chance. And this is where the main drawback of this path lies - you may not become an analyst. Because you may not have enough strength, time, desire to read literature on business analysis, study this site and forum; because the opportunity to retrain in the BA may not appear; because even if it appears, you may be afraid to change something and start a BA career from scratch; because you will simply understand that it is not yours (by the way, this is a completely reasonable option), etc. So, whether to choose such a long way, we leave it to your discretion. Please note that based on our personal experience- Most good specialists in IT analysis grow from programmers and testers. By being in the shoes of those with whom you will have to carefully interact, you will gain + 100 XP to the experience and understanding of the software development process :).

Now let's say that you have found a company with a desired vacancy or have made a TOP-10 companies where you would like to work/intern. The next step is compiling summary. Your resume is the first metric an employer evaluates you by, so your chances of success depend on how well your resume is written.

A resume usually contains the following sections:

1) Desired position;
2) Personal data, contact information;
3) Education;
4) Knowledge of languages;
5) Professional skills and knowledge;
6) Work experience;
7) additional information(personal qualities, recommendations, publications, certificates, additional education).

Main body of resume for someone with experience- this, of course, is “Work Experience”, and, of course, the relevant professional knowledge. However, if you are a student and you have nothing to impress the employer with, focus on personal qualities, motivation, dedication, and the desire to develop in professionally etc. Just don’t try to fill in the “Work Experience” column according to the principle “well, let there be at least something there”, since “a 4th year student of BSU Mehmat” is hard work, but this is not what employers expect to see in this column.

Resume templates can be found on the website of any IT company, but we would highly recommend that you make your own template, in which you include exactly those sections in which you can present yourself to your advantage. Also, in no case do not send a resume in the template of any company to other companies. You will be lucky if your resume after this will be read at all. There are an infinite number of recommendations for writing a resume (at least), so we will not dwell on this issue in detail. We only advise you to study this topic in as much detail and thoroughly as possible and treat your resume with great care. A couple of helpful tips:

1) Think about the structure of your resume and stick to it. State your thoughts clearly and structured.
2) Spelling, punctuation, phrasing - all this will allow you to get a picture of you as a future author of project documentation. We hope it goes without saying that these are extremely important aspects of your resume.
3) Humor in a resume is generally discouraged, except for individual readers, who are not so likely to stumble upon.
4) Orient your resume to the target vacancy. Focusing on the fact that you have mega experience in cross stitching, focusing on the position of a beginner BA, will only show the employer that you either inattentively read the text of the vacancy, or send out template resumes to dozens of companies.
5) Show your serious approach to business. Contact mailboxes a la [email protected] or Skype accounts like sexykitty89 (just in case, we apologize to potential victims of a random coincidence :)) are unlikely to add pluses to your piggy bank.
6) If you decide (or are dictated by the requirements) to write a resume on English language, then check it several times either by yourself or with the help of your friends / girlfriends who know English well.
7) Re-read the resume and try to answer the following questions yourself:
a. “Is this person suitable for the position of analyst?”
b. “Would I take this person to work with me?”
c. “What would attract me to this person?”
d. "What could push me away?"
e. “What is special about this person that makes him different from other candidates?”
Adjust your resume based on the answers to these questions.

Now let's turn to the little men who are already working in IT and who have decided to become business analysts. We hasten to assure you that you will look very advantageous against the background of students with no experience or people with experience, but not in the field of IT. At your disposal is a wealth of knowledge, work experience, desire, connections, colleagues and all the same recommendations for finding vacancies. Do not rush to change your job: perhaps your company has a large project where analysts work and where you can be taken as an apprentice without interrupting work on your main project. Talk to the resource manager, HR department, analysts in your company - and we are sure that there will be a way to smoothly change your real profession to the profession of analyst.

And finally, I would like to give a couple more job search advice from my own experience:

1) Do not lay out all your cards, in particular, non-trump ones :). If, for example, you are still a student and cannot work full-time, or you are a new mother, or you do not have knowledge in IT - do not tell this to the HR department employees who call you to invite you for an interview. Any shortcoming can be presented in a more rosy light in personal communication with the interviewer. Looking ahead a bit, here are a few examples:
a. You can’t work full-time right now, but in a month (two or three) you can, but for now you can devote 6 hours a day to work, which is better than 4.
b. So what if mom, but you are ready to work 8 hours a day, and even overtime, because you have a nanny or grandmother who looks after the child (anything happens).
c. Just because you don't have IT knowledge right now doesn't mean you won't have it in a week when you get called for an interview. A week is a whole 7 days (and nights too), you know how much you can read with a desire and a cherished goal.
In general, do not say too much, but go to an interview and show yourself with better side, trying to convince the interviewer that your shortcomings are temporary, or easily eliminated, or they are not shortcomings at all. After all, if the HR department was given dry information about the required candidacy and having learned that you are a student (and God forbid you still have to be distributed), they will immediately lose interest in you, then at the interview you have a real chance - after all, the human factor , the gift of persuasion and personal sympathy has not been canceled. We will talk about interviews in more detail in one of the following articles.
2) Don't despair. Times are hard now, of course, IT specialists are trained in many universities, and demand in the labor market clearly exceeds supply. But we are sure: who seeks, he finds.

Outcome: in order to find the door through which you can enter the IT-sphere, and pick up the key to this door, you will need perseverance, patience and persistence again. Convince the firm, the interviewer, the analyst guru, and everyone along the way that you are what they need, that you can and should be invested in. And they will believe it.

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A business analyst can optimize the business activities of an enterprise, develop effective business models, and analyze processes from a financial point of view. From this specialist depends on increasing the company's income and reducing costs. Therefore, applicants for the position need to meet a long list of requirements, including higher education and significant work experience.

The specialist analyzes the data and presents the results to the specialists of his company in an understandable way. Based on the reports that the business analyst makes, management decisions are made.

Experts with analytical skills who can propose a solution to a problem, help implement it and analyze the effectiveness are required in various industries

Employers prefer job seekers with experience in analytics. You can get such experience by working for several years as a business expert, or as a junior business analyst.

What Skills Should a Business Analyst Have?

Recently, such employees are most in demand in the IT field. Therefore, an IT background is desirable, but many employers hire specialists with a higher economic education. It all depends on how the company's management understands the tasks of this position and what it requires, and you can get acquainted with the development methodologies already in the process.

The job requires skills related to analysis, that is, the ability to collect data, work with a large amount of information, analyze and draw conclusions. You need to be able to clearly express your thoughts, have responsibility, a desire to get to the bottom of the problem, attention to detail, good communication skills. Business analysis suits perfectionists.

10 key skills (what a business analyst should know):

Employers usually put forward the following requirements for applicants:

  • university degree (mathematics, information Technology, economy);
  • understanding of business processes in the industry of the company;
  • experience in collecting and describing requirements, identifying, documenting and modeling business processes, creating user interfaces;
  • understanding the principles of building large databases;
  • knowledge of modeling tools, interface prototyping, modeling notations.

Some companies demand higher education in a narrow field. For example, if the firm is medical, a specialist with a medical background may be required. Experience in IT in positions related to process automation, or in the management system of an enterprise (financial manager, operations director, development specialist) is desirable.

Responsibilities of a Business Analyst

The specialist makes adjustments to the processes that benefit the company, develops effective development strategies, outlines ways to implement and predicts the results.

Business Analyst, according to job description, deals with:

  • collection and coordination of customer requirements;
  • data collection, description and modeling of processes;
  • efficiency analyzes and development of optimization solutions;
  • preparation of documentation and comparative analytics, creation of presentations.

Sometimes an employee is involved in writing technical specifications and training users/colleagues - in this, duties intersect with the tasks of a system analyst.

The difference between a business analyst and a systems analyst

Evgenia Shpilnaya, a teacher of trainings in business analysis, explained that the difference between a business analyst and a system analyst is that the former works with business requirements, the latter - in the field of system requirements. But each company defines the boundary between these types of requirements independently. The tasks of a systems analyst in one firm may overlap with those of a business analyst in another.

If the project is small, it is economically inefficient to separate specialists involved in business requirements and system requirements. But what larger project, the more likely it is to hire two analysts.

What programs to study business analytics

You need to know the features of working with the following software:

  • modeling tools: Bizagi, ARIS, Enterprise architect;
  • prototyping tools: BPMN, UML, IDEF;
  • accounting systems: Navision, SAP, 1C, Microsoft Dynamics AX;
  • project management: MS Project.

In addition, it is necessary to know not only the functionality and capabilities of the software, but also be able to apply programs taking into account the characteristics of the market segment in which it operates.

What programs do you need to study business analytics:

How to become a business analyst

A high-level consultant must understand the rules of doing business, study corporate finance, be able to build and confirm hypotheses, and work in a team. The professional knows the processes in his industry, has a wide base of expert contacts and speaks English. You can start by getting higher education.

University education

Higher financial and economic education is desirable. Sometimes a technical university diploma is allowed, combined with additional training in management or economics. Specialists are graduating from the Moscow Institute international relations Ministry of Foreign Affairs of Russia, National Research University Higher School of Economics, Russian University of Economics. G. V. Plekhanov.

Offline courses

Face-to-face courses are not like university lectures. Classes are held in small groups, there is always an opportunity to discuss problematic issues with a practicing teacher and communicate with colleagues, a predominantly two-way format is used - this is a valuable experience.

Courses are taught by schools of Internet professions and vocational training centers. Training is more often intended for developers of analytical reporting tools, developers of data warehouses, database administrators, but you can find courses from scratch.

The cost of courses varies from 50 to 200 thousand rubles. Minimum price- intensives for individual tools, and comprehensive training of a specialist from scratch costs from 150 thousand rubles.

Online courses

Distance courses are a more user-friendly format. You can study at a convenient time, the student receives all the materials on record, the cost of training is much cheaper than full-time. IT academies, for example, offer a 6-week review course for beginner business analysts for 12,000 rubles. At the end of the lectures, students take an exam via video link.

Newbies usually have a hard time getting their first job, so this is good way start a career.

Free profession training

Almost any school or training center offers a free trial lesson to potential student could assess teaching style and receive input. Full-fledged professional training on a free basis is almost impossible. You can find materials on the web, but they are unlikely to be as structured and relevant as in the courses.

Training

Refresher courses differ from those intended for beginners in the profession, only with a more in-depth program, often focused on individual topics. Pass the professional retraining It is possible on the basis of the university, and not only in a commercial school. The cost starts from 30 thousand rubles for 28 academic hours. Sometimes the employer pays for the training.

Courses by directions

Analysts can perform a variety of tasks within an organization, so there are several training profiles within the professional stream. There is no single and complete source of knowledge with a detailed description of all processes in analytics, so it is advisable for specialists who want to be competitive in the market to develop in several directions.

Information Business Intelligence

A business information analyst should have the following knowledge and competencies:

  • application of Data Mining analysis methods;
  • design of information systems (conceptual);
  • simulation systems;
  • operational risk management.

Programs in areas involve advanced training, and not complete retraining, so specialists with higher or secondary specialized education are accepted for training.

Courses: Business Process Analyst

Analyst training programs cover all major activities of systems and business analysts. The program is implemented within 6-12 months. The cost of training in the direction of an average of 150 thousand rubles.

Management and analytics for business

Management and analytics is comprehensive program on business management, built on the basis of strategic and operational management with an emphasis on acceptance management decisions based on big data. In the direction there is not only short-term training, but also master's programs(for example, at the Higher School of Economics).

All about business analytics

Jobs in major cities of Russia

More than 70 vacancies for analysts are posted on the SuperJob HR portal. Banks, personnel and advertising agencies, security organizations, mining and metallurgical companies, educational institutions etc. There is little remote work - less than 10% of offers.

Jobs in Moscow

More than 650 vacancies are open on HeadHunter in Moscow. Only 10 employers offer the opportunity to work remotely. Applicants-trainees are ready to pay 25-35 thousand rubles. Experience is not required, only technical education and good knowledge of English. Leading business analysts with three years of experience are offered a salary of 90,000–140,000 rubles.

Competently write a resume for the vacancy of a business analyst

Almost all employers require work experience from the applicant, so this section is key in the resume. To gain relevant experience, it is advisable for newcomers to the profession to complete an internship. In the absence of experience, you must indicate the availability of appropriate education and describe your skills and abilities in as much detail as possible.

Interview at vacant position business analytics:

An analytics specialist makes an important contribution to the company's work - it helps to increase efficiency, reduce production costs and economic costs. Therefore, the employee must have a fundamental education and stay up to date with industry news.

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