Decree of the Government of the Russian Federation dated May 6, 2011 N 354 (as amended on July 13, 2019) “On the provision of utility services to owners and users of premises in apartment buildings and residential buildings” (together with the “Rules for the provision of utility services...

VI. Procedure for calculating and paying utility bills

ConsultantPlus: note.

From 07/01/2020, the fee for utility services for electricity supply can be reduced until the consumer is completely exempted from payment in the cases, procedure and amount established by legislation in the field of electric power industry (Federal Law dated 12/27/2018 N 522-FZ).

36. The calculation of the amount of payment for utility services is carried out in the manner established by these Rules, taking into account the features provided for by regulations governing the procedure for establishing and applying social norm consumption of electrical energy (power), if in the subject Russian Federation a decision was made to establish such a social norm.

37. Billing period for payment utilities is set equal to the calendar month.

38. The amount of payment for utility services is calculated according to tariffs (prices) for consumers established by the resource supplying organization in the manner determined by the legislation of the Russian Federation on state regulation of prices (tariffs).

If in a constituent entity of the Russian Federation a decision has been made to establish a social norm for the consumption of electrical energy (power), the amount of payment for utility services for electricity supply is calculated based on the prices (tariffs) for electrical energy (power) established for the population and equivalent categories of consumers in within and beyond such social norm.

In the case of establishing tariffs (prices) differentiated by consumer groups, the amount of payment for utility services is calculated using the tariffs (prices) established for the corresponding group of consumers.

If surcharges are established on tariffs (prices), the amount of payment for utility services is calculated taking into account such surcharges.

In the case of establishing two-rate tariffs (prices) for consumers, the calculation of the amount of payment for utility services is carried out according to such tariffs (prices) as the sum of the constant and variable components of the payment, calculated for each of the 2 established rates (fixed and variable) of the two-rate tariff (price) separately .

In the case of establishing two-component tariffs for hot water, the amount of payment for the hot water supply utility service is calculated based on the sum of the cost of the cold water component intended for heating in order to provide the hot water supply utility service (or the coolant component, which is integral part tariff for hot water in open heating systems (hot water supply), and the cost of the component for thermal energy used to heat cold water in order to provide public services for hot water supply.

(see text in the previous edition)

When establishing tariffs (prices) for consumers, differentiated by time of day or other criteria reflecting the degree of use of utility resources, the amount of payment for utility services provided in residential premises is determined using such tariffs (prices) if the consumer has an individual, common (apartment) or room metering device that allows you to determine the volumes of utility resources consumed in the corresponding premises differentiated by time of day or other criteria reflecting the degree of use of utility resources.

(see text in the previous edition)

When calculating the amount of payment for utility resources purchased by the contractor from a resource supplying organization for the purpose of providing utility services to consumers, the tariffs (prices) of the resource supplying organization are used when calculating the amount of payment for utility services for consumers.

39. If, when calculating the amount of payment for a utility service, a two-part tariff (price) is subject to application, then the contractor, in order to calculate the constant component of the payment, is obliged to calculate in the manner in accordance with Appendix No. 2 the number of units of that constant value per each residential or non-residential premises in an apartment building ( power, load, etc.), which is established by the legislation of the Russian Federation on state regulation of tariffs for calculating the constant component of the fee.

40. A consumer in an apartment building pays for utilities (cold water supply, hot water supply, sewerage, electricity supply, gas supply) provided to the consumer in residential and non-residential premises in the cases established by these Rules, with the exception of the case of direct management of an apartment building by the owners of the premises in this house, as well as cases where the control method in an apartment building is not selected or the selected control method is not implemented, in which the consumer in an apartment building, as part of the payment for utility services (cold water supply, hot water supply, sewerage, electricity supply, gas supply), separately pays for utilities provided to the consumer in residential or non-residential premises, and payment for utilities consumed during the maintenance of common property in an apartment building (hereinafter referred to as utilities provided for general house needs).

(see text in the previous edition)

(see text in the previous edition)

Consumer of utility services for heating and (or) hot water supply produced and provided by the contractor to the consumer in the absence centralized systems heating and (or) hot water supply, pays a fee calculated in accordance with paragraph 54 of these Rules.

(see text in the previous edition)

41. The consumer of utilities in a household pays a fee for utilities, which includes payment for utilities provided to the consumer in the residential premises, as well as utilities consumed during use land plot and outbuildings located on it.

42. The amount of payment for utility services provided to a consumer in a residential premises equipped with an individual or common (apartment) metering device, with the exception of payment for utility services for heating, is determined in accordance with formula 1 of Appendix No. 2 to these Rules based on the readings of such a device accounting for the billing period. In the case of establishing two-component tariffs for hot water, the amount of payment for the hot water supply utility service provided to the consumer for the billing period in a residential premises is determined in accordance with formula 23 of Appendix No. 2 to these Rules based on meter readings hot water.

(see text in the previous edition)

In the absence of an individual or general (apartment) metering device for cold water, hot water, electrical energy and gas and the absence of the technical possibility of installing such a metering device, the amount of payment for utility services for cold water supply, hot water supply, electricity supply, gas supply provided to the consumer in a residential premises, is determined in accordance with formulas 4 and Appendix No. 2 to these Rules based on utility service consumption standards. In the case of establishing two-component tariffs for hot water, the amount of payment for the hot water supply utility service provided to the consumer for the billing period in a residential premises is determined in accordance with formula 23 of Appendix No. 2 to these Rules based on the hot water consumption standard.

(see text in the previous edition)

In the absence of an individual or general (apartment) metering device for cold water, hot water, electrical energy and in the event of an obligation to install such a metering device, the amount of payment for the utility service for cold water supply, hot water supply and (or) electricity supply provided to the consumer in a residential premises, is determined by formula 4(1) of Appendix No. 2 to these Rules based on the standard consumption of utility services for cold water supply, hot water supply and (or) electricity supply using an increasing coefficient, and in the case of establishing two-component tariffs for hot water, the amount of payment for utility services according to hot water supply provided to the consumer for the billing period in a residential building that is not equipped with such metering devices is determined by formula 23(1) of Appendix No. 2 to these Rules based on the hot water consumption standard using a multiplying factor.

(see text in the previous edition)

(see text in the previous edition)

The amount of payment for utility services provided to a consumer in a residential premises in the cases and for the billing periods specified in paragraph 59 of these Rules is determined based on the data specified in paragraph 59 of these Rules.

The amount of payment for public sewerage services provided for the billing period in a residential premises that is not equipped with an individual or common (apartment) wastewater meter is calculated based on the sum of the volumes of cold and hot water provided in such a residential premises and determined according to the readings of individual or general (apartment) cold and (or) hot water metering devices for the billing period, and in the absence of cold and (or) hot water metering devices - in accordance with formula 4 of Appendix No. 2 to these Rules based on the sewerage standard.

(see text in the previous edition)

42(1). Payment for heating utilities is carried out in one of two ways - during the heating period or evenly throughout the calendar year.

In an apartment building that is not equipped with a collective (common building) heat energy meter, and a residential building that is not equipped with an individual heat energy meter, the amount of payment for the heating utility service is determined according to formulas 2, , and Appendix No. 2 to these Rules based on from the heating utility consumption standard.

(see text in the previous edition)

In an apartment building that is equipped with a collective (community) heat metering device and in which not a single residential or non-residential premises is equipped with an individual and (or) common (apartment) heat energy metering device, the amount of payment for the heating utility service is determined by formulas 3 and Appendix No. 2 to these Rules based on the readings of a collective (common house) heat energy meter.

(see text in the previous edition)

In an apartment building that is equipped with a collective (common building) heat energy meter and in which at least one, but not all residential or non-residential premises are equipped with individual and (or) general (apartment) heat energy metering devices, the amount of payment for utility services for heating is determined according to formulas 3(1) and Appendix No. 2 to these Rules based on the readings of individual and (or) general (apartment) and collective (general house) heat energy metering devices.

(see text in the previous edition)

In an apartment building that is equipped with a collective (common building) heat metering device and in which all residential and non-residential premises are equipped with individual and (or) common (apartment) heat energy metering devices, the amount of payment for utility services for heating is determined by formulas 3(3 ) and Appendix No. 2 to these Rules based on the readings of individual and (or) common (apartment) heat energy metering devices and the readings of a collective (common house) thermal energy metering device.

(see text in the previous edition)

In a residential building that is equipped with an individual heat energy meter, the amount of payment for the heating utility service is determined according to formulas 3(4) and Appendix No. 2 to these Rules based on the readings of the individual heat energy meter.

(see text in the previous edition)

If an apartment building is equipped with a collective (common building) heat energy meter and, at the same time, residential and non-residential premises in the apartment building, the total area of ​​which is more than 50 percent total area all residential and non-residential premises in an apartment building are equipped with distributors, the amount of payment for heating utilities is determined in accordance with the provisions of paragraphs three and four of this paragraph and is subject to adjustment once a year by the contractor in accordance with formula 6 of Appendix No. 2 to these Rules. By decision general meeting owners of premises in an apartment building, members of a partnership or cooperative, a more frequent frequency during the year may be established for adjusting the amount of payment for utility heating services provided to consumers in the apartment building specified in this paragraph, in the case of payment for utility services for heating during the heating period period. In the event of failure, lack of indications, or the presence of a violation of the integrity of the seal of at least one distributor in a residential or non-residential premises of an apartment building, such premises are equated to premises not equipped with distributors.

(see text in the previous edition)

When choosing a method of paying for heating utilities during the heating period with an open heat supply system (hot water supply), if the heat metering unit of an apartment building is equipped with a collective (common house) heat energy meter that takes into account the total volume (quantity) of heat energy consumed for the needs of heating and hot water supply, to determine the amount of payment for heating utilities in accordance with the provisions of paragraphs three to five of this paragraph, the volume (quantity) of thermal energy consumed during the billing period for heating needs, during the heating period is determined as the difference in volume ( quantity) of thermal energy consumed during the billing period, determined on the basis of the readings of the collective (common house) heat meter with which the apartment building is equipped, and the product of the volume (quantity) of thermal energy consumed during the billing period, used to heat water for the purpose of providing public utilities hot water supply, determined based on the standard consumption of thermal energy used to heat water for the purpose of providing public services for hot water supply, and the volume (quantity) of hot water consumed in the premises of an apartment building and for general house needs.

When choosing a method of payment for heating utilities during the heating period, if, with an open heat supply (hot water supply) system in an apartment building, collective (common house) metering devices are installed separately in the heating system and in the hot water supply system, the amount of payment for utilities according to heating is determined in accordance with the provisions of paragraphs three to five of this paragraph.

When choosing a method of payment for a heating utility service during the heating period, the volume (quantity) of thermal energy in the amount determined on the basis of the readings of individual and (or) general (apartment) heat energy metering devices is used when calculating the amount of payment for the heating utility service for the billing period in which the consumer submitted meter readings. When choosing a method of paying for heating utilities evenly throughout the calendar year, the readings of individual and (or) general (apartment) heat energy meters are used when making adjustments for the past year.

(see text in the previous edition)

42(2). The payment method for heating utilities during the heating period is applied from the beginning of the heating period in the year following the year in which the authority state power subject of the Russian Federation, a decision was made to choose this method, and the method of payment for utility services for heating evenly throughout the calendar year - from July 1 of the year following the year in which the government authority of the subject of the Russian Federation decided to choose this method.

If a government body of a constituent entity of the Russian Federation makes a decision to change the method of payment for a heating utility service, the executor shall adjust the amount of payment for a heating utility service in the first quarter of the calendar year following the year in which the payment method changes, in accordance with formula 6 (1)

(see text in the previous edition)

43. The volume of thermal energy consumed in the non-residential premises of an apartment building is determined in accordance with paragraph 42(1) of these Rules.

In the absence of a collective (common building) heat energy meter in an apartment building, as well as an individual heat energy meter, the specified volume is determined based on the heating utility consumption standard applied in such an apartment building.

(see text in the previous edition)

The volume of electrical energy, cold water and hot water consumed in a room allocated in an apartment building for parking spaces, the volume of waste water discharged is determined based on the readings of the corresponding utility resource meters installed for the purpose of separate metering of the consumption of utility resources in this room, and in their absence, based on the area of ​​the specified premises and the standard consumption of cold water, hot water, waste water disposal, electrical energy for the purpose of maintaining common property in an apartment building. The specified volume of electrical energy, cold water and hot water, as well as waste water is distributed among the owners of parking spaces in proportion to the number of parking spaces belonging to each owner. Moreover, in the absence of electricity, cold water and hot water meters installed for the purpose of separate metering of the consumption of utility resources in this room, the amount of payment for owners of parking spaces is determined by applying an increasing factor to the corresponding standard for the consumption of utility resources, the value of which is taken to be 1.5.

(see text in the previous edition)

44. The amount of payment for utility services provided for general house needs in the cases established by paragraph 40 of these Rules, in an apartment building equipped with a collective (communal) metering device, with the exception of utility heating services, is determined in accordance with formula 10 of Appendix No. 2 to these Rules.

At the same time, the volume of utility services provided for common household needs during the billing period, distributed in accordance with formulas 11 - Appendix No. 2 to these Rules among consumers, cannot exceed the volume of utility services calculated based on the consumption standards of the corresponding utility resource for the purpose of maintaining common property in apartment building, except in cases where the general meeting of owners of premises in the apartment building, held in in the prescribed manner, a decision was made to distribute the volume of utilities in the amount of the excess of the volume of utilities provided for common house needs, determined based on the readings of the collective (common house) meter, over the volume calculated based on the standards for the consumption of communal resources for the purpose of maintaining common property in an apartment building, between all residential and non-residential premises in proportion to the size of the total area of ​​each residential and non-residential premises.

When calculating the payment for a utility service provided for general house needs to a consumer in a non-residential premises, the prices (tariffs) established for the category of consumers to which such a consumer belongs are used.

If the common house (collective) and all individual (apartment) metering devices have the same functionality to determine the volume of consumption of utility services differentiated by time of day or other criteria reflecting the degree of use of utility resources, then the volumes of utility services provided during the billing period for general house needs are determined separately for each time of day or other criterion and the amount of payment for each of these volumes of utility services are distributed among consumers in accordance with paragraph one of this paragraph. In other cases, the volume of utility services provided for the billing period for general house needs is determined and distributed among consumers in an apartment building without taking into account the differentiation of this volume by time of day or other criteria reflecting the degree of use of utility resources, unless otherwise established by the agreement containing the provisions on the provision of public services.

(see text in the previous edition)

45. If the volume of utility services provided during the billing period for general house needs is zero, then the payment for the corresponding type of utility service provided for general house needs, determined in accordance with paragraph 44 of these Rules, is not charged to consumers for such billing period.

(see text in the previous edition)

46. ​​Payment for the corresponding type of utility service provided for the billing period for general house needs, determined in accordance with paragraph 44 of these Rules, is not charged to consumers if, when calculating the volume of utility service provided for the billing period for general house needs, it is established that the volume communal resource, determined based on the readings of the collective (common house) meter for this billing period, is less than the sum of the volumes of the corresponding type of utility service provided for this billing period to consumers in all residential and non-residential premises, determined in accordance with paragraphs 42 and these Rules, and determined in accordance with paragraph 54 of these Rules of the volumes of the corresponding type of utility resource used by the contractor during this billing period in the independent production of utility services for heating and (or) hot water supply.

(see text in the previous edition)

(see text in the previous edition)

48. In the absence of a collective (common house) metering device, the amount of payment for utility services (with the exception of utility services for heating) provided for general house needs in an apartment building in the cases established in paragraph 40 of these Rules is determined in accordance with formula 10 of Appendix No. 2 to these Rules. In this case, the volume of communal resources consumed in the maintenance of common property in an apartment building per residential (non-residential) premises is determined in accordance with formula 15 of Appendix No. 2 to these Rules.

(see text in the previous edition)

49. If the household is not equipped with an individual meter for the corresponding type of communal resource, then the consumer, in addition to the payment for the utility service provided in the residential premises calculated in accordance with paragraph 42 of these Rules, pays for the utility service provided to him when using the land plot and located on it outbuildings.

The amount of payment for utility services provided to the consumer when using a land plot and outbuildings located on it is calculated in accordance with formula 22 of Appendix No. 2 to these Rules based on the standards for the consumption of utility services when using the land plot and outbuildings located on it.

The calculation of the amount of payment for utility services provided to the consumer when using the land plot and outbuildings located on it is carried out starting:

from the date specified in the contract containing provisions for the provision of utility services, or in the consumer’s application submitted to the contractor in accordance with subparagraph “k” of paragraph 34 of these Rules, on the start of consumption of the utility service provided by the contractor when using the land plot and outbuildings located on it if the consumer does not have an individual metering device;

from the date specified in the act on identifying the fact that the consumer does not have an individual metering device and on his consumption of the utility service provided by the contractor when using the land plot and outbuildings located on it. Such an act is drawn up by the contractor in the presence of the consumer and at least 2 uninterested persons. The contractor is obliged to indicate the consumer's objections in the act drawn up and does not have the right to prevent the consumer from attracting other uninterested persons to participate in the inspection, information about which, if they are attracted by the consumer, must also be included in the act drawn up by the contractor.

50. The calculation of the amount of payment for utility services provided to a consumer living in a room (rooms) in a residential premises that is a communal apartment (hereinafter referred to as a communal apartment) is carried out in accordance with formulas 7, , , , and Appendix No. 2 to these Rules, and in the case of establishing two-component tariffs for hot water - in accordance with formulas 25 - Appendix No. 2 to these Rules.

(see text in the previous edition)

If a communal apartment is equipped with a common (apartment) electric energy meter and at the same time all rooms in the communal apartment are equipped with room electric energy meters, then the amount of payment for the utility service for electricity provided to the consumer in the room in the communal apartment is determined in accordance with formula 9 Appendix No. 2 to these Rules.

If a communal apartment is equipped with a common (apartment) electricity meter and not all rooms in the communal apartment are equipped with room electricity meters, then the calculation of the amount of payment for the utility service for electricity provided to the consumer living in the room (rooms) equipped with a room electrical energy metering device, is carried out based on the readings of the room metering device and the agreement reached between all consumers in a communal apartment on the procedure for determining the volume (quantity) of electrical energy consumed in the premises, which are the common property of the owners of rooms in a communal apartment, and on its distribution among all consumers in a communal apartment.

This agreement must be executed in writing, signed by the consumers of the communal apartment or their authorized representatives and handed over to the contractor. In this case, the contractor calculates the payment for utility services for electricity provided to consumers in a communal apartment in accordance with the agreement received from them, starting from the month following the month in which such an agreement was transferred to the contractor.

In the absence of the specified agreement, the calculation of fees for utility services for electricity supply is carried out in accordance with formula 7 of Appendix No. 2 to these Rules without taking into account the readings of room electricity meters.

51. The calculation of the amount of payment for utility services provided to consumers in residential premises in corridor, hotel and sectional type dormitories (with the presence of common kitchens, toilets or shower blocks on the floors) is carried out in the manner established for calculating the amount of payment for utility services for consumers living in a communal apartment.

52. The calculation of the amount of payment for utility services provided to consumers in residential premises in apartment-type dormitories is carried out in the manner established for calculating the amount of payment for utility services for consumers living in residential premises in an apartment building.

(see text in the previous edition)

54. In the case of independent provision by the contractor of utility services for heating and (or) hot water supply (in the absence of centralized heat supply and (or) hot water supply) using equipment that is part of the common property of the owners of premises in an apartment building, calculation of the amount of payment for consumers for such a utility service is provided by the contractor based on the volume of the utility resource (or resources) used during the billing period in the production of the utility service for heating and (or) hot water supply (hereinafter referred to as the utility resource used in production), and the tariff (price) for the utility service used in production communal resource.

(see text in the previous edition)

The volume of a utility resource used in production is determined by the readings of a meter recording the volume of such a utility resource, and in its absence - in proportion to the costs of such a utility resource for the production of thermal energy used for the provision of communal heating services and (or) for the provision of communal services for hot water supply.

(see text in the previous edition)

In this case, the total volume (quantity) of thermal energy produced by the contractor during the billing period, used for the purpose of providing utility services for heating and (or) for the purpose of providing utility services for hot water supply, is determined by the readings of metering devices installed on the equipment used by the contractor a utility service for heating and (or) hot water supply was provided, and in the absence of such metering devices - as the sum of volumes (quantities) of thermal energy used for the purpose of providing a utility service for heating and (or) for the purpose of providing a utility service for hot water supply, determined by the readings of individual and general (apartment) heat energy metering devices with which residential and non-residential premises of consumers are equipped, volumes (quantities) of thermal energy consumption used for the purpose of providing communal heating services and (or) providing public hot water supply services, determined in the manner established by these Rules for consumers whose residential and non-residential premises are not equipped with such metering devices, and the volumes (quantities) of consumption of thermal energy used to provide public services for hot water supply for general house needs, determined on the basis of hot water consumption standards in for the purpose of maintaining common property in an apartment building and standards for the consumption of thermal energy used to heat water for hot water supply. The volume (quantity) of thermal energy consumed during the billing period for the heating needs of an apartment building or residential building is determined taking into account the provisions of paragraph 42(1) of these Rules.

(see text in the previous edition)

When determining the amount of consumer payment for heating utilities (in the absence of district heating) the volume of communal resources used in production is distributed among all residential and non-residential premises in an apartment building in proportion to the size of the total area of ​​residential or non-residential premises in an apartment building owned (in use) by each consumer in accordance with formula 18 of Appendix No. 2 to these Rules.

The amount of consumer payment for utility services for hot water supply (in the absence of centralized hot water supply) is determined in accordance with formulas 20 and Appendix No. 2 to these Rules as the sum of 2 components:

(see text in the previous edition)

the product of the volume of hot water consumed by the consumer, prepared by the contractor, and the tariff for cold water;

the product of the volume (quantity) of a utility resource used to heat cold water for the purpose of providing a utility service for hot water supply, and the tariff (price) for a utility resource. In this case, the volume (quantity) of the communal resource is determined based on the specific consumption of the communal resource used for heating cold water for the purpose of providing public services for hot water supply, in a volume equal to the volume of hot water consumed during the billing period in residential or non-residential premises and for general house use. needs.

(see text in the previous edition)

The payment for utility services for heating and (or) hot water supply, made by the contractor using equipment that is part of the common property of the owners of premises in an apartment building, does not include the costs of maintaining and repairing such equipment. The costs of maintaining and repairing such equipment are subject to inclusion in the fee for the maintenance of residential premises.

(see text in the previous edition)

The amount of the consumer's payment for a heating utility service (in the absence of a centralized heating supply) in the presence in an apartment building of a heat energy metering device installed on equipment that is part of the common property in the apartment building, with the use of which the heating utility service was provided, as well as individual (apartment) metering devices in all residential and non-residential premises of an apartment building is determined for the billing period in proportion to the volume of thermal energy determined in accordance with formula 18(1) of Appendix No. 2 to these Rules, and if the payment method for heating utilities is chosen evenly throughout the calendar year, adjusted once a year in accordance with formula 18(3) of Appendix No. 2 to these Rules.

55. If there is no centralized hot water supply and heating equipment installed in the residential premises is used to meet the need for hot water supply, no payment for the hot water supply utility service is charged.

In this case, the volume of cold water, as well as electricity, gas, thermal energy used to heat cold water, is paid by the consumer as part of the utility fee for cold water supply, electricity supply, gas supply and heat supply.

In the absence of an individual or general (apartment) metering device for cold water, electrical energy, gas and thermal energy used to heat cold water, the volume of consumption of such utility resources is determined based on the standards for the consumption of utility services established for consumers living in residential premises in the absence of centralized hot water supply.

56. If a residential premises that is not equipped with an individual and (or) common (apartment) metering device for hot water, and (or) cold water, and (or) electrical energy is used by temporarily residing consumers, then the amount of payment for the corresponding type of utility service, provided in such a residential premises, is calculated in accordance with these Rules based on the number of consumers permanently residing and temporarily residing in the residential premises. Moreover, for the purpose of calculating fees for the corresponding type of utility service, a consumer is considered to be temporarily residing in a residential premises if he actually resides in this residential premises for more than 5 days in a row.

56(1). If the residential premises are not equipped with an individual or common (apartment) metering device for cold water, hot water, electricity and gas, and the contractor has information about consumers temporarily residing in the residential premises who are not registered in this premises at their permanent (temporary) place of residence or place of residence, the executor has the right to draw up an act establishing the number of citizens temporarily residing in the residential premises. The specified act is signed by the executor and the consumer, and if the consumer refuses to sign the act - by the executor and at least 2 consumers and a member of the council of an apartment building in which a partnership or cooperative has not been created, the chairman of the partnership or cooperative, if the management of the apartment building is carried out by a partnership or cooperative and the management body of such a partnership or cooperative has concluded a management agreement with the management organization.

(see text in the previous edition)

This act indicates the date and time of its preparation, the surname, name and patronymic of the owner of the residential premises (permanently residing consumer), address, place of residence, information on the number of temporarily residing consumers, as well as, if it is possible to determine the start date of their residence and subject to When the act is signed by the owner of the residential premises (permanently residing consumer), the start date of their residence is indicated. If the owner of the residential premises (permanently residing consumer) refuses to sign the act or the owner of the residential premises (permanently residing consumer) is absent from the residential premises at the time the act is drawn up, a corresponding note is made in this act. The contractor is obliged to hand over 1 copy of the act to the owner of the residential premises (permanently residing consumer), and if there is a refusal to receive such an act, a note is made.

(see text in the previous edition)

The specified act is sent by the executor to the internal affairs bodies within 3 days from the date of its preparation.

(see text in the previous edition)

56(2). In the absence of citizens permanently or temporarily residing in the residential premises, the volume of utilities is calculated taking into account the number of owners of such premises.

57. The amount of payment for the corresponding type of utility service provided to temporarily residing consumers is calculated by the contractor in proportion to the number of days lived by such consumers and is paid by the permanently residing consumer. Calculation of the amount of payment for the corresponding type of utility service provided to temporary residents stops from the day following the day:

a) commissioning of an individual and (or) general (apartment) metering device for hot water, cold water and (or) electrical energy, designed to account for the consumption of such (such) utility resources in a residential building used by temporarily residing consumers;

B) the end of the period of residence of such consumers in the residential premises, which is indicated in the application of the owner or permanently residing consumer for the use of residential premises by temporarily residing consumers, but not earlier than the date of receipt of such an application by the contractor.

57(1). The date of commencement of residence of temporary residents in residential premises for use in calculating fees for utility services and, if necessary, recalculations for past periods is indicated in the application of the owner (permanently residing consumer) for the use of residential premises by temporarily residing consumers. In the absence of such an application or in the absence in such an application of the date of commencement of residence of temporarily residing persons in the residential premises, such date is considered to be the 1st day of the month of the date of drawing up the act establishing the number of citizens temporarily residing in the residential premises. The said act is drawn up in the manner specified in paragraph 56(1) of these Rules.

(see text in the previous edition)

The application of the owner or permanently residing consumer for the use of residential premises by temporarily residing consumers must indicate the surname, first name and patronymic of the owner or permanently residing consumer, address, place of residence, information on the number of temporarily residing consumers, the start and end dates of such consumers’ residence in living space. Such an application is sent to the contractor by the owner or permanently residing consumer within 3 working days from the date of arrival of temporary residents.

58. The number of consumers temporarily residing in a residential premises is determined on the basis of the application specified in subparagraph “b” of paragraph 57 of these Rules, and (or) on the basis of an act drawn up by the contractor in accordance with paragraph 56(1) of these Rules on establishing the number of citizens temporarily living in residential premises.

(see text in the previous edition)

59. Payment for a utility service provided to a consumer in a residential or non-residential premises for the billing period is determined based on the calculated average monthly consumption of a utility resource by the consumer, determined according to the readings of an individual or general (apartment) meter for a period of at least 6 months (for heating - based on the average monthly volume of consumption during the heating period in cases where, in accordance with paragraph 42(1) of these Rules, when determining the amount of payment for heating, the readings of an individual or general (apartment) meter are used), and if the period of operation of the meter was less than 6 months , - then for the actual period of operation of the meter, but not less than 3 months (for heating - not less than 3 months of the heating period in cases where, in accordance with paragraph 42(1) of these Rules, when determining the amount of payment for heating, the readings of individual or general (apartment) metering device), in the following cases and for the specified billing periods:

(see text in the previous edition)

A) in case of failure or loss of an individual, general (apartment), room metering device previously put into operation or the expiration of its service life, determined by the period of time before the next verification - starting from the date when the specified events occurred, and if the date is set is impossible - then starting from the billing period in which the specified events occurred until the date when the accounting of the utility resource was resumed by putting into operation the corresponding established requirements individual, general (apartment), room metering device, but no more than 3 billing periods in a row for residential premises and no more than 2 billing periods in a row for non-residential premises;

B) in case of failure by the consumer to provide readings of an individual, general (apartment), room meter for the billing period within the time limits established by these Rules, or an agreement containing provisions for the provision of utility services, or a decision of the general meeting of owners of premises in an apartment building - starting from a billing period for which the consumer did not provide meter readings before the billing period (inclusive), for which the consumer provided the meter readings to the contractor, but no more than 3 billing periods in a row;

(see text in the previous edition)

ConsultantPlus: note.

Norm pp. “e” of paragraph 85, mentioned in the paragraph below, corresponds to the norm of paragraphs. "e" of paragraph 85 as amended by Government Decree No. 1498 dated December 26, 2016.

C) in the case specified in subparagraph "d" of paragraph 85 of these Rules - from the date when the executor drew up an act of refusal of access to the metering device, distributors, until the date of the inspection in accordance with subparagraph "e" of paragraph 85 of these Rules Rules, but no more than 3 billing periods in a row.

(see text in the previous edition)

59(1). The payment for the utility service provided for common house needs for the billing period, taking into account the provisions of paragraph 44 of these Rules, as well as the payment for the heating utility service, are determined based on the calculated average monthly consumption of the utility resource, determined according to the readings of the collective (common house) meter for the period not less than 6 months (for heating - based on the average monthly volume of consumption during the heating period), and if the period of operation of the metering device was less than 6 months - then for the actual period of operation of the metering device, but not less than 3 months (for heating - at least 3 months heating period) - starting from the date when the collective (common house) metering device previously put into operation failed or was lost or its service life expired, and if the date cannot be determined - then starting from the billing period in which the specified events occurred, before the date when the accounting of the utility resource was resumed by putting into operation a collective (common house) metering device that meets the established requirements, but no more than 3 billing periods in a row.

(see text in the previous edition)

59(2). If the period of operation of an individual or general (apartment) room metering device (with the exception of an individual or general (apartment) heat energy metering device) was less than 3 months, in the cases specified in paragraph 59 of these Rules, payment for utility services provided to consumers in residential or non-residential premises for the billing period, is determined based on the consumption standards of the relevant utilities.

If the period of operation of an individual or general (apartment) heat energy meter was less than 3 months of the heating period, in the cases specified in paragraph 59 of these Rules, payment for utility heating services provided to consumers in residential or non-residential premises of an apartment building equipped with a collective ( common house) heat energy metering device, is determined in accordance with the provisions of paragraphs three to five of paragraph 42(1) of these Rules.

(see text in the previous edition)

60. Upon expiration of the maximum number of billing periods specified in paragraph 59 of these Rules, for which the payment for a utility service is determined according to the data provided for in the specified paragraph, the payment for a utility service provided to a residential premises is calculated in accordance with paragraph 42 of these Rules in cases , provided for in subparagraphs "a" and "c" of paragraph 59 of these Rules, based on standards for the consumption of utilities using an increasing factor, the value of which is taken equal to 1.5, and in cases provided for in subparagraph "b" of paragraph 59 of these Rules, based on utility consumption standards.

After the expiration of the maximum number of billing periods specified in paragraph 59 of these Rules, for which the payment for utility services is determined according to the data provided for in this paragraph, the payment for utility services provided to non-residential premises is calculated in accordance with paragraph 43 of these Rules.

When calculating fees for utility services in accordance with this paragraph, differentiation of tariffs by day zones and other criteria is not applied.

(see text in the previous edition)

60(1). After the expiration of the maximum number of billing periods specified in paragraph 59(1) of these Rules, for which the payment for utilities provided for general house needs and the payment for utility services for heating are determined according to the data provided for in the specified paragraph, if the owners of premises in an apartment building the house did not ensure, in the established manner, the restoration of the working capacity of a failed or replacement of a collective (common house) metering device that was previously lost and put into operation, as well as the replacement of such a metering device after the expiration of its service life, the payment for utilities for the billing period is calculated:

for utility services provided for general house needs, with the exception of utility services for heating, - in the manner specified in paragraph 48 of these Rules;

(see text in the previous edition)

If the consumer is denied access to the residential and (or) non-residential premises of the contractor 2 or more times to check the condition of installed and put into operation individual, common (apartment) metering devices, checking the accuracy of the information provided about the readings of such metering devices and subject to the execution of an act by the contractor on refusal of access to a metering device, the readings of such a metering device provided by the consumer are not taken into account when calculating the payment for utility services until the date of signing the inspection report. If the consumer does not provide access to the residential premises he occupies, home ownership to the contractor after the expiration of the maximum number of billing periods specified in subparagraph "c" of paragraph 59 of these Rules, for which the payment for utility services is determined according to the data provided for in the specified paragraph, the amount of payment for utility services is calculated taking into account the increasing coefficients in accordance with the formulas given in Appendix No. 2 to these Rules for calculating the amount of payment for utility services of cold water supply, hot water supply, electricity supply, providing for the use of increasing coefficients, starting from the billing period following the billing period specified in subparagraph "c "Clause 59 of these Rules, before the date of drawing up the inspection report.

(see text in the previous edition)

(see text in the previous edition)

(see text in the previous edition)

61. If, during the verification of the reliability of the information provided by the consumer about the readings of individual, common (apartment), room metering devices and (or) checking their condition, the contractor establishes that the meter is in good condition, including the seals on it are not damaged, but there are discrepancies between the readings of the inspected metering device, distributors and the volume of utility resource that was presented by the consumer to the contractor and used by the contractor when calculating the amount of payment for utility services for the billing period preceding the inspection, then the contractor is obliged to recalculate the amount of payment for utility services and send the consumer, within the time limits established for payment of utilities for the billing period in which the contractor carried out an inspection, a requirement to make an additional charge for the utility services provided to the consumer, or a notification of the amount of the utility fee overcharged to the consumer. Excess amounts paid by the consumer are subject to offset when paying for future billing periods.

(see text in the previous edition)

The amount of the fee must be recalculated based on the readings taken by the contractor during the inspection of the meter being checked.

In this case, unless the consumer proves otherwise, the volume (quantity) of the utility resource in the amount of the identified difference in readings is considered to be consumed by the consumer during the billing period in which the check was carried out by the contractor.

62. If it is discovered that a connection made in violation of the established procedure (hereinafter referred to as unauthorized connection) of the consumer’s intra-apartment equipment to the in-house engineering systems the contractor is obliged to draw up an act on identifying an unauthorized connection in the manner prescribed by these Rules.

Based on the act of identifying an unauthorized connection, the contractor sends a notice to the consumer about the need to eliminate the unauthorized connection and makes additional charges for utility services for the consumer in whose interests such a connection was made for utilities consumed without proper accounting.

In this case, additional charges should be made based on the volume of the utility resource, calculated as the product of the capacity of the unauthorized connected equipment (for water supply and sewerage - according to the throughput of the pipe) and its round-the-clock operation for the period starting from the date of the unauthorized connection specified in the act on identification of an unauthorized connection made by the contractor with the involvement of the relevant resource supply organization, and if it is impossible to determine the date of the unauthorized connection - from the date of the previous inspection by the contractor, but not more than 3 months preceding the month in which such a connection was identified, until the date of elimination by the contractor such unauthorized connection. If it is impossible to determine the power of unauthorized connected equipment, additional charges are calculated based on the volume determined on the basis of the consumption standard for the corresponding utilities with the application of an increasing factor of 10 to such volume. Moreover, in the absence of citizens permanently or temporarily residing in the residential premises, the volume of utilities in in these cases is calculated taking into account the number of owners of such premises.

The verification of the fact of unauthorized connection of a consumer in a non-residential premises is carried out by the contractor in the manner prescribed by these Rules, if the resource-consuming equipment of such a consumer is connected to intra-house utility networks, and by an organization authorized to carry out these actions by the legislation of the Russian Federation on water supply, sanitation, electricity supply, heat supply, gas supply, if such connection is made to centralized networks of engineering and technical support before entering an apartment building and the consumption of a utility resource in such a non-residential premises is not recorded by a collective (common building) metering device.

The volume of utility resources consumed in non-residential premises in the event of an unauthorized connection is determined by the resource supplying organization using calculation methods provided for by the legislation of the Russian Federation on water supply and sanitation, electricity supply, heat supply, gas supply for cases of unauthorized connection.

(see text in the previous edition)

63. Consumers are required to pay utility bills on time.

Payments for utility services are paid by consumers to the contractor or a payment agent or bank payment agent acting on his behalf.

64. Consumers have the right, if there is an agreement containing provisions for the provision of utility services, concluded with the contractor represented by management organization, partnership or cooperative, pay for utility services directly to the resource supplying organization that sells the utility resource to the contractor, or through payment agents or bank payment agents specified by such resource supplying organization in the case where the decision to switch to this payment method and the date of transition has been made a general meeting of owners of premises in an apartment building, members of a partnership or cooperative. In this case, the contractor is obliged to provide the resource supplying organization with information about the decision made no later than 5 working days from the date of adoption of this decision.

a) pay for utilities in cash, in non-cash form using accounts opened, including for these purposes, in banks chosen by him or by transfer Money without opening a bank account, by postal transfers, bank cards, via the Internet and in other forms provided for by the legislation of the Russian Federation, with the obligatory preservation of documents confirming payment for at least 3 years from the date of payment;

b) instruct other persons to pay for utility services instead of them by any means that do not contradict the requirements of the legislation of the Russian Federation and the agreement containing provisions on the provision of utility services;

c) pay for utility services for the last billing period in installments, without violating the deadline for payment of utility fees established by these Rules;

D) make advance payments for utilities against future billing periods.

66. Payment for utility services is paid monthly, before the 10th day of the month following the expired billing period for which payment is made, if the management agreement for an apartment building or the decision of the general meeting of members of the homeowners association or cooperative (when providing utility services by the partnership or cooperative ), no other deadline for payment of utility bills has been established.

(see text in the previous edition)

67. Payment for utility services is made on the basis of payment documents presented to consumers by the contractor no later than the 1st day of the month following the expired billing period for which payment is made, if the management agreement for an apartment building or the decision of the general meeting of members of the homeowners association or cooperative ( when providing utility services by a partnership or cooperative), no other deadline for the submission of payment documents is established.

b) name of the performer (indicating the name of the legal entity or last name, first name and patronymic individual entrepreneur), his bank account number and bank details, address (location), contact telephone numbers, fax numbers and (if available) addresses Email, address of the performer’s website on the Internet;

c) an indication of the paid month, the name of each type of paid utility service, the size of tariffs (prices) for each type of corresponding utility resource, units of measurement of volumes (quantities) of utility resources (when using hot water tariffs in payments for utility services for hot water supply, consisting of a component for cold water used to provide public services for hot water supply, and a component for thermal energy used to heat water for the purpose of providing public services for hot water supply - the value of each component, units of measurement of the volume (quantity) of hot water and thermal energy in natural quantities);

The payment document indicates information about the regional operator for the management of solid municipal waste, in the area of ​​​​operation of which solid municipal waste of the consumer is generated and the places (sites) of their accumulation are located (contact phone numbers, website address on the Internet, where information is posted, among other things on the work schedule of the regional operator for the management of municipal solid waste).

70. In the payment document issued to the consumer of utilities in an apartment building (cold water supply, hot water supply, sewerage, electricity), in the case established by the first paragraph of paragraph 40 of these Rules, the payment for utility services for general house needs and the payment for utility services provided to a consumer in residential or non-residential premises, must be indicated on separate lines.

(see text in the previous edition)

72. If the amount of payment for a utility service provided to a consumer in a residential premises, calculated to a consumer in accordance with the requirements of this section, in any billing period exceeds by more than 25 percent the amount of payment for a utility service accrued for the same billing period last year, then the contractor is obliged to provide the consumer with the opportunity to pay for such a utility service in installments under the conditions specified in this paragraph.

Providing this opportunity is carried out by including in the payment document provided by the contractor to the consumer, along with the position providing for the payment of a payment for a utility service for the billing period in a lump sum, positions providing for the possibility of the consumer paying a payment in installments in the amount of one twelfth of the amount of payment for a utility service for the expired ( expired) the billing period in which the specified excess occurred, and the amount of interest for using the installment plan, which must be paid by the consumer when paying for utility services using this payment document.

When calculating the amount of excess payment for utility services, the amount of excess that arose as a result of an increase in the number of permanently and temporarily living consumers in a residential area is not taken into account.

The installment plan is provided on the terms of paying utility bills in equal installments for 12 months, including the month from which the installment plan is provided, and charging interest for the installment plan provided, the amount of which cannot be higher than the refinancing rate of the Central Bank of the Russian Federation increased by 3 percent Federation valid on the day the installment plan is granted. Interest for the provided installment plan is not accrued or is accrued in a smaller amount if at the expense of budget funds (budgets) of different levels budget system The Russian Federation provides the contractor with compensation (reimbursement) for funds not received in the form of interest for the provision of installment plans.

73. The consumer who has received from the contractor the payment document specified in paragraph 72 of these Rules has the right to pay the payment on the terms of the provided installment plan or refuse to pay the payment in installments and pay the payment in a lump sum or use the provided installment plan, but then pay the rest of the payment ahead of schedule at any time within the established installment period, in this case the contractor’s consent to early payment of the balance of the payment is not required.

74. The contractor who has provided an installment plan to a consumer who has taken advantage of such an installment plan has the right to notify the resource supply organization with which the contractor has entered into an agreement on the purchase of the corresponding type of communal resource in order to provide utility services in writing, accompanied by supporting documents. Such a resource supplying organization is obliged to provide the contractor with a similar installment plan on the same conditions that the contractor provided to the consumer. Interest for the provided installment plan is not accrued or accrued in a smaller amount if, at the expense of the budget (budgets) of various levels of the budget system of the Russian Federation, the resource supplying organization is provided with appropriate compensation (reimbursement) for the funds not received in the form of interest for the provision of the installment plan. part 2 of article 8 Federal Law dated December 29, 2004 N 189-FZ "On the entry into force Housing Code Russian Federation").

76. If the consumer is provided with a benefit in the form of a discount on utility bills in accordance with the established procedure, the amount of payment for utility services is reduced by the amount of the discount. This discount applies to payments for utility services provided to the consumer in residential premises and for general house needs in an apartment building and in residential premises in a household.

(see text in the previous edition)

77. If a consumer who, in accordance with the legislation of the Russian Federation, is provided with compensation for the costs of paying for utilities or a subsidy for paying for housing and utilities, or in respect of whom other social support measures are applied in in cash, the amount of payment for utility services is not subject to reduction and is paid in full. The specified social support measures apply to payments for utility services provided to the consumer in residential premises and for general house needs in an apartment building and in residential premises in a household.

Open the full text of the document

Fridman I.G., Head of the Center for Pricing and Production Programming of the Federal State Unitary Enterprise "Inorgtekhcom"

Report at the conference “State regulation and supervision in heat supply”, September 11-13

The relationship between heat supply organizations producing and distributing heat energy and coolant, and consumers of utilities for heating and hot water supply is regulated by the Rules for establishing and determining standards for the consumption of utility services, which were approved by the Decree of the Government of the Russian Federation of May 23

There is apparently no point in retelling this document, since its contents are known to you who have gathered here. Therefore, I will focus on those points of these Rules that cause, so to speak, discrepancies on the part of municipalities and heat supply organizations.

The rules for establishing and determining standards for the consumption of utility services provide three methods for determining standards:

1) method of analogues;

2) expert method;

3) calculation method.

Let me remind you in what cases they are used:

The analogue method is used in the presence of data obtained as a result of measurements of the volume (quantity) of consumption of utilities by collective (common house) metering devices installed in apartment buildings or residential buildings with similar design and technical parameters, degree of improvement and climatic conditions;

the second method - expert - is used if the results of measuring the volume (quantity) of consumption of utilities by collective (common building) metering devices in apartment buildings or residential buildings with similar design and technical parameters, degree of improvement and climatic conditions are not available or are not enough to apply the analogue method.

Analogue and expert methods are based on selective observation of the consumption of utilities in apartment buildings and residential buildings using collective metering devices. At the same time, selective measurements are carried out in houses with similar design and technical parameters, and the degree of livability.

Based on the results of measurements of the volume of thermal energy and coolant consumed by collective metering devices, as well as data from sample measurements, the average monthly value of their consumption for selected groups of residential buildings is determined;

The third method - calculation - is used if the results of measurements by collective (common house) metering devices in apartment buildings or residential buildings with similar design and technical parameters, degree of improvement and climatic conditions are not available or they are not enough to apply the analogue method, and also if there are no measurement data for application of the expert method. Considering that today the vast majority of residential buildings are not equipped with collective metering devices, the determination of standards is carried out using the calculation method.

However, of these three methods, calculation is the least accurate (somewhere within 60%). Based on the results calculated using this method, disagreements arise between municipalities and heat supply organizations.

For example, the City Hall of Novosibirsk (total living area housing stock the city is 24.9 million square meters. m) when considering standards for heating and hot water supply, calculated heat supply organization for 2007, I found them overpriced. By expert assessment, commissioned by the City Hall, the application of such standards would lead to an increase in cost specified services by more than 1 billion rubles annually.

The calculation method set out in the Rules under consideration is based on the use of specific heat energy consumption, taking into account the design characteristics of residential buildings.

If we apply the calculation method to determine standards for contractual (design) loads, we will be faced with the need to take into account the factor of increasing the actual heat load due to the reduced thermal insulation qualities of the external fences of residential buildings. Direct regulatory documents There are currently no methods that take this factor into account. This correction factor must be introduced for all residential buildings built before 1999. So, the application of the calculation method in accordance with the Rules approved by the Decree of the Government of Russia dated May 23

At the same time, the Rules do not define the concept of “heated non-residential area, which is the common property of the house,” since stairwells, basements, technical floors and attics can be heated.

Therefore, the calculations should include the area of ​​staircases, basements or technical floors, depending on the heating scheme - lower or upper distribution.

By doing expert organizations calculations of heating standards by order of any municipal entity and by order of a heat supply organization, subject to the same specified design parameters of residential buildings, climatic and temperature conditions internal premises, thermal parameters of heating systems, and the use of formulas provided for by the Rules, it is possible to obtain different results.

The difference in estimates can be 15-20%, which is mainly due to arithmetic calculations in the standards, starting with interpolation of the normalized specific heat energy consumption for heating a residential building and determining the heated non-residential area, which is the common property of the house, or due to insufficient data to calculate standards.

However, in the calculation of hot water supply standards, the discrepancies are more significant due to the difference in the approach to calculating the number of procedures for using a water-folding device (baths, showers, washing, etc.).

The Rules do not indicate on the basis of which regulatory and technical documents to accept the number of these procedures.

The developer of the Russian Government Resolution No. 306 dated May 23, 2006 was the OJSC Center for Municipal Policy. A corresponding question was sent to their website from the Municipal Unitary Enterprise “Vodokanal” of Obninsk: What regulatory document when applying the calculation method for determining water supply standards? V compliance With The rules for establishing and determining standards for the consumption of utility services regulate the number of procedures for using a water tap by one person (or in other words, how many times a week should a person take a bath, shower, etc., since the Rules indicate only water consumption rates for 1 procedure)?

The developers' response was as follows : There is no regulatory document regulating the number of procedures for using a water folding device by one person. The parameter “number of procedures for using a water folding device” was introduced to ensure transparency of consumption standards and justify the ratio of consumption standards in residential premises of varying degrees of improvement. The number of procedures for using a water folding device is determined in the process of calculating consumption standards. This parameter can be determined based on a selective survey population.

Thus, the only objective way out of this situation is to survey the population. However, in most cases this is not done. Because of this, disagreements occur regarding the calculation results.

And the fact that some kind of regulation is needed speaks for itself by the fact of the existing quantitative dispersion across different territories. For example, the number of procedures for using a bathroom by one person in apartment buildings equipped with a bath and shower in Novosibirsk is 2 times a week, in Saransk - 4, in a number of municipalities in the Tver region - 1 time a week. The same spread applies to other water distribution devices.

It must be remembered that an increase in the number of procedures leads to an overestimation of hot water supply standards and, consequently, to an increase in the cost of hot water supply services.

One more clarification: in order to reduce the amount of thermal energy required to heat water, we recommend entering into the appropriate formula a coefficient that takes into account the reduction in the average hourly water consumption for hot water supply in the non-heating season in relation to the heating season (equal to 0.8).

To summarize the above, it is necessary to note the following: the difference between consumption based on collective metering devices and calculated consumption based on the number of procedures is approximately 20%, which can be attributed to the energy saving effect when installing metering devices, and the results obtained are adequate and sufficient for housing stock without metering devices .

There is another regulatory document that allows for accounting of thermal energy and coolant, monitoring the quality of thermal energy and coolant, compliance with heat supply and heat consumption regimes.

This is the order of the Gosstroy of Russia dated May 6, 2000 No. 105, which approved the Methodology for determining the amount of thermal energy and coolant in water systems for municipal heating.

This Methodology was developed by the Russian joint stock company"Roskommunenergo".

The use of the Methodology allows heat supply organizations of the housing and communal services system and consumers (subscribers) - legal entities carry out commercial accounting of thermal energy and coolant.

The methodology provides for the possibility of determining the amount of thermal energy and coolant consumed by subscribers using the instrument metering method and the calculation method of metering.

Of course, a slightly different problem is being solved here than determining consumption standards. But these two tasks are interrelated. And again, with the calculation method of accounting, discrepancies in the calculation results between subscribers and heat supply organizations are possible.

For example, in the city of Abakan (Republic of Khakassia), one of the housing management companies did not agree with the heat supply organization’s calculations for payment for consumed thermal energy and coolant, referring to the specified Methodology.

This case was considered by the arbitration court. The issue was that the heat supply organization’s application of heat and water balance coefficients was disputed.

Indeed, in all formulas and applications for the calculation method there is no indication of the use of these coefficients. There are no references to these coefficients in the Rules for establishing and determining utility consumption standards discussed above.

But in the explanation this method It is written that the total amount of thermal energy and coolant consumed during the billing period by all subscribers without metering devices is determined from the heat and water balances of the heating supply system, and by an individual subscriber - in proportion to its calculated hourly thermal and mass (volume) loads.

Therefore, the use of heat and water balance coefficients is legitimate in calculating the mentioned hourly loads.

I have noted only a few controversial issues in the application of the regulatory documents under consideration, to the consideration of which our institute was involved.

In general, it should be noted that the calculation methods for determining standards for the consumption of utility services and determining the amount of thermal energy and coolant consumed by subscribers, despite their inaccuracy, are sufficient for housing stock not equipped with metering devices.

Methodology for calculating the amount of reimbursement of expenses (amount of compensation) for payment of residential premises and utilities (heating and lighting)

1. 1. The total area of ​​living space per teacher is determined by the formula: S = S - S, where: S is the size of the total area of ​​​​living space per person teaching worker (sq. m) (hereinafter referred to as the size of the total area); S - size of the total area of ​​the living space (sq. m); o S - the size of the living space for which measures of social support are provided for payment of housing and communal services for other reasons to citizens living together with a teaching worker (sq. m). 2. The amount of compensation for payment for living quarters is determined by the formula: K = S x T, where: K is the amount of compensation for expenses for paying for living quarters (rub.); g S - size of the total area (sq. m); T is the amount of payment for residential premises (RUB/sq. m). g If the amount of payment for residential premises (T) does not include payment for the use of residential premises (rental fee), services for removal of household waste and elevator maintenance, then additionally: 1) the amount of compensation for expenses for renting residential premises is determined by formula: K = S x T, n n where: K is the amount of compensation for expenses for renting residential premises (rub.); n S - size of the total area (sq. m); T - the amount of payment for renting residential premises (rub.); n 2) the amount of compensation for the costs of paying for services for the removal of household waste is determined by the formula: K = T x u, where: K is the amount of compensation for the costs of paying for services for the removal of household waste (rub.); T - cost of the service for removal of household waste (RUB); bo u - the number of persons living in residential premises, minus persons who are provided with social support measures for paying for housing and communal services on other grounds; 3) the amount of compensation for the costs of paying for elevator maintenance services is determined by the formula: K = T x u, l l where: K is the amount of compensation for the costs of paying for elevator maintenance services l (rub.); T - cost of elevator maintenance services (RUB); l u - the number of persons living in residential premises, minus persons who are provided with social support measures for paying for housing and communal services on other grounds. 3. The amount of compensation for lighting costs is determined by the formula: 1) in the absence of metering devices: K = S x (P / 1000) x N x K x T, o ud h j e where: K is the amount of compensation for lighting costs (rub.); o S - size of the total area (sq. m); P - specific power of lighting devices per 1 sq. m beat (15 W/sq. m); N is the number of hours of use of lighting devices per month (8 hours x 30.4 days); K - coefficient of simultaneous switching on of lighting devices (0.35); j T - electricity tariff for the population (RUB/kWh); e 2) if there are metering devices: K = P x T, o1 p e where: K is the amount of compensation for lighting costs (rub. ); o1 P - the readings of the electricity meter (kWh), minus the volume p of electricity, for which social support measures are provided to pay for housing and communal services on other grounds for citizens living together with a teaching worker; T - electricity tariff for the population (RUB/kWh). e 4. The amount of compensation for heating costs is determined by the formula: 1) in the presence of central heating: a) in the absence of a meter: K = S x T, from where: K - the amount of compensation for heating costs (rub.); from S - size of the total area (sq. m); T - payment for heating residential premises (rub./sq. m); from b) if there is a meter: K = V / S x S x T, from1 o te where: K is the amount of compensation for heating costs (rub.); from1 V - readings of a common house (collective) meter (Gcal); S is the size of the total living area in the house (sq. m); o S - size of the total area (sq. m); T - tariff for thermal energy (RUB/Gcal); te 2) in the absence of central heating and the use of electric heating equipment: a) in the absence of electricity metering devices for heating residential premises: K = P x T x u, eo eo eo where: K - the amount of compensation for the costs of paying for electric heating (rub.); EO P - standard electricity consumption for heating residential premises EO (kWh per person); T - electricity tariff for the population (RUB/kWh); eo u - the number of persons living in residential premises, minus persons who are provided with social support measures for paying for housing and communal services on other grounds; b) if there are electricity meters for heating residential premises: K = P x T, eo1 eo1 eo1 where: K is the amount of compensation for the cost of paying for electric heating (rub.); EO1 P - readings from the electricity meter for heating a residential premises EO1 (kW h), minus the amount of electricity for which social support measures are provided to pay for housing and communal services on other grounds for citizens living together with a teaching worker; T - electricity tariff for the population (RUB/kWh); eo1 3) in the absence of central heating and the use of local gas appliances: a) in the absence of metering devices: K = S x P x C, where: K is the amount of compensation for the cost of gas supply for heating the living space (rub.) ; S - size of the total area (sq. m); P - standard gas consumption for heating residential premises (cubic meters). m goth per sq. m); C is the retail price of gas sold to the population, as well as to housing maintenance organizations, organizations managing apartment buildings, housing construction cooperatives and homeowners' associations for the household needs of the population (rub./cubic m); b) in the presence of metering devices: K = P x C, where: K is the amount of compensation for the cost of paying for gas supply for heating a residential premises (rub.); P - readings from the gas supply meter (cubic meters), minus the final volume of gas for which social support measures are provided to pay for housing and communal services for other reasons to citizens living together with a teaching worker; C is the retail price of gas sold to the population, as well as to housing maintenance organizations, organizations managing apartment buildings, housing construction cooperatives and homeowners' associations for the household needs of the population (rub./cubic m); 4) if stove heating is available, the teaching worker is paid compensation for the purchase of solid fuel and its delivery in the amount of 2,200 rubles. If the actual expenses of the teaching staff exceed the established amount of compensation and they provide documents confirming payment for the purchased solid fuel and its delivery, additionally: a) the amount of compensation for the purchase of coal as fuel is calculated: K = N x S x (C / 1000) + K , y y delivery where: K - the amount of compensation for the costs of purchasing coal and paying the costs of its delivery (rub.); N - standard coal consumption during the heating period (50.4 kg per sq. m); S - size of the total area (sq. m); C is the cost of coal, confirmed by a document on the purchased fuel (RUB/t); K - the cost of transportation costs for the delivery of coal, according to the submitted supporting document; b) the amount of compensation for the purchase of firewood as fuel is calculated: K = N x S x C + K, etc. where: K is the amount of compensation for the costs of purchasing firewood and paying other expenses for its delivery (rub.); N is the standard for firewood consumption during the heating period (0.051 cubic meters per sq. m); S - size of the total area (sq. m); C - the cost of firewood, confirmed by a document on the purchased fuel (RUB/cubic m); K - the cost of transportation costs for the delivery of firewood, according to the submitted supporting document. The amount of compensation for purchased fuel and transport services for its delivery cannot exceed the actual costs incurred."

RULES FOR ESTABLISHING AND DETERMINING STANDARDS FOR CONSUMPTION OF PUBLIC SERVICES

VI. Determination of utility consumption standards

in residential premises, utility consumption standards

services for general house needs using the calculation method

43. Standards for the consumption of utilities in residential premises, standards for the consumption of utilities for general house needs using the calculation method are determined according to the formulas provided for in Section II of Appendix No. 1 to these Rules.

44. The temperature of the internal air of heated residential premises is taken into account in accordance with the values ​​​​established by the rules for the provision of utility services.

The average daily outside air temperature during the heating period is determined on the basis of information provided by the hydrometeorological service for the previous 5 heating periods in a row as the arithmetic mean of the average daily outside air temperatures during the heating period. In the absence of such information, the average outside air temperature during the heating period is determined based on the climatic parameters used in the design of buildings and structures, heating systems.

The design temperature of the outside air for the purpose of designing heating systems for a specific locality is determined based on the climatic parameters of the average temperature of the coldest period for 5 consecutive days, used in the design of buildings and structures, heating systems.

In the absence of such data, climatic parameters are assumed to be equal to the parameters of the nearest populated area for which such parameters are available.

45. The standard for the consumption of utility services for cold water supply and the standard for the consumption of utility services for hot water supply or the standard for the consumption of hot water in residential premises is determined based on the equipment of residential premises with water dispensing devices and sanitary equipment. The rate of water consumption by water taps is provided in Table 5 of Appendix No. 1 to these Rules.

(clause 45 as amended by Decree of the Government of the Russian Federation dated February 14, 2015 No. 129)

45(1). The standard consumption of thermal energy for heating water for the provision of public services for hot water supply is determined taking into account the provisions established by paragraphs 32 - 32(2) of these Rules.

(clause 45(1) introduced by Decree of the Government of the Russian Federation dated February 14, 2015 No. 129)

46. ​​The standard consumption of utility services for gas supply in residential premises is determined based on the following areas of use:

a) cooking using gas stoves;

b) heating water for household and sanitary needs using a gas heater or gas stove (in the absence of a centralized hot water supply);

c) heating (in the absence of centralized heating).

47. When used in residential areas apartment buildings or residential buildings of gas in several directions at the same time, the gas utility consumption standard for consumers living in such houses is determined for each direction of gas use.

Consumption standards for gas supply utilities are established on the basis of gas consumption standards for the population in the absence of gas meters, differentiated depending on the directions of gas use, determined by:

For natural gas- in accordance with the methodology for calculating gas consumption standards for the population in the absence of gas meters, approved by the Ministry of Construction and Housing and Communal Services of the Russian Federation;

for liquefied petroleum gas - in accordance with the methodology for calculating standards for consumption of liquefied petroleum gas by the population in the absence of gas meters, approved by the Ministry of Construction and Housing and Communal Services of the Russian Federation.

(as amended by Decree of the Government of the Russian Federation dated March 26, 2014 No. 230)

48. Standards for the consumption of utilities when using a land plot and outbuildings are determined in relation to each of the areas of use of utilities.

49. The utility consumption standard for cold water supply when using a land plot and outbuildings is determined separately for each of the following areas of use:

watering the land;

water supply and food preparation for farm animals;

water supply for outdoor (indoor) summer pools various types and structures, as well as baths, saunas, indoor swimming pools, adjacent to a residential building and (or) separately standing on a common plot of land with a residential building;

INSTITUTE OF ECONOMICS
HOUSING AND COMMUNAL SERVICES

PAYMENT CALCULATION METHODOLOGY
FOR UTILITIES
WITH A COMBINED SYSTEM
ACCOUNTING THEIR CONSUMPTION
BY INSTRUMENTS AND STANDARDS

Moscow
2003

This Methodology provides recommendations for calculating payments for water supply, sewerage, heat supply services (heating and hot water supply) with a combined metering system for their consumption (depending on the specific configuration of the installation of metering devices: at central heating stations, at house inputs, at inputs to apartments , on heating devices in premises) and standards. The issues of organizing the calculation and collection of payments for housing and communal services were also considered.

The methodology was developed by the Institute of Housing and Public Utilities Economics

(Ph.D. Bychkovsky I.V., Ph.D. Mints I.G.)

Basic concepts and terms

Economically justified tariff (EOT) for housing maintenance and utility services - the specific cost of servicing 1 m 2 of housing area or providing a unit of material carrier of a utility service (1 m 3 of water, 1 Gcal of heat, etc.), ensuring reimbursement of current operating costs and costs for the development (expanded reproduction) of infrastructure with established reliability and quality of services. EOT for utilities can be two-component.

Tariffs for consumers - the amount of payment per unit of natural meter (m 2 of housing area, m 3 of water, Gcal of heat, etc.), based on which consumer payments are made for housing and communal services.

The social norm for housing area is a minimum social standard that is established by government bodies of the constituent entities of the Russian Federation.

Standards for the consumption of public services (minimum social standards) are standards that characterize the minimum volumes of consumption of the material carrier of services necessary to ensure the life of the population, which should actually be provided to all citizens at the expense of personal funds and subsidies to the poor.

Based on the social norm of housing area and standards for the consumption of utilities, subsidies are provided for the payment of housing and utilities.

The average consumption standard - established in locality and monitored by instrument measurements, the average volume of specific consumption of the material carrier of a utility service per consumer: used mainly for calculating consumer payments.

The minimum social standard should not exceed the average statistical standard for the consumption of services.

The standards are measured by the amount of material carrier of the service (m 3 of water or waste liquid, Gcal of heat, kW/hour of electricity, m 3 of gas, etc.)

The material carrier of a public service is water, heat and water produced, delivered and consumed in the life of households, enterprises and organizations. Electric Energy, gas, as well as discharged wastewater, collected and disposed household waste. The material medium represents the material component of the utility service, for the implementation of which a purchase and sale agreement is concluded. A contract for the provision of paid services is concluded for the delivery of material media to the consumer. Taken together, the contract for the provision of housing and communal services is of a mixed nature.

The only housing is residential premises occupied by a citizen under a social tenancy agreement or rental agreement in connection with membership in a housing or housing construction cooperative, or owned by a citizen by right of ownership, if of this person there are no other residential premises for any of the above reasons. The only housing is also recognized as several (two or more) residential premises in which a citizen or members of his family have the right to use, if the total area of ​​these premises does not exceed the social norm for the area of ​​housing for a given family.

Cash settlement center (CSC) - an independent business entity or a division of a service performing the functions of a customer (municipal customer), ensuring the calculation of payments for housing and utilities, taking into account benefits and subsidies, their collection and accounting, as well as the distribution of funds between supplier organizations services.

Metering device at the house input - measuring device, providing measurement of the supplied volume of the material carrier of the service (heat, cold and hot water, etc.); installed at the inputs of hot and cold water supply systems, pipelines of heating supply systems in apartment buildings.

Metering and regulation unit is a complex of devices, measuring and control instruments that ensures the metering of cold water consumption in a building, the metering and regulation of heat and hot water consumption.

Apartment water meter is a measuring device that provides accounting of cold and hot water consumption in an apartment.

A heat distributor is a special device that is installed on heating devices (radiators, convectors) and is used to measure heat consumption (Gcal) for heating each room (room) of an apartment in multi-apartment residential buildings.

General provisions

Task financial recovery Housing and communal services require new approaches to pricing, improving the organization of payment for utility services, and stimulating resource conservation by enterprises and consumers of services. In particular, the transition to instrument metering is important.

Currently, in most Russian cities (even if there are metering devices in individual apartments and in 25 - 40% of house inputs), payments to consumers are carried out according to standards, which often do not reflect actual volumes of consumption. As a rule, the standards are too high, which leads to payment for services that are not actually consumed.

In this regard, there is a need for a clear mechanism for determining payments for utility services with a combined system of metering their consumption - both by instruments and by standards. In this case, it will be possible to proceed from the readings of the devices, taking into account the interests of the consumers who installed them. Choosing a unified approach to calculating payments and distributing them among consumers without instrument metering is quite difficult. Attempts to distribute the actual volume of water and heat consumption according to the readings of the house meter between residents, based on the number of residents in each apartment or the total heated area of ​​the housing, usually cause opposition from consumers. The results obtained in this way sometimes exceed the consumption volumes calculated even using inflated specific standards. This is explained by the fact that devices at house inputs, in addition to the actual volumes of consumption of services by residents, reflect the consumption of water and heat for general house needs (cleaning staircases, entrances, washing waste collection chambers, cleaning the local area, watering green spaces, etc.), as well as losses and leaks in intra-house networks.

Besides, serious problems calculations of payments according to standards and instrument readings are associated with various configurations of instrument metering systems. In practice, the following basic combinations of installing metering devices are encountered:

Only at house inputs of pipelines of hot and cold water supply systems, heat supply in multi-apartment residential buildings. Payment distribution among apartments is carried out according to standards (there may be discrepancies with instrument readings);

At the entrances to individual apartments and non-residential premises of intra-house pipelines of hot and cold water supply systems - apartment water meters (calculation technology becomes more complicated and conflict situations between neighbors, discrepancy between the amount of payments for appliances and standards in apartments and the supply to the building);

At the entrances to apartments and non-residential premises of two-pipe apartment heating systems there are apartment heat meters. Collisions are possible as a result of excess heat consumption, losses and leaks in intra-house networks;

On heating devices (radiators, convectors) there are heat distributors. The main problem is the large errors of such accounting.

The development of a system for metering water and heat energy consumption according to meter readings, as well as increasing price sensitivity to irrational consumption of services, requires a serious change in methodological approaches to the formation and use of water and heat consumption standards.