The architecture of the information system Gazprom. The Comprehensive Target Program for the Development of a Common Information Space of the Gazprom Group was approved
With an eye on the future
Between accounting and management accounting fundamental difference. The purpose of accounting is to obtain actual data about financial results in reporting period. Management accounting provides the management of the organization with information that allows them to analyze this result and make recommendations necessary for adoption. management decisions aimed at improving the efficiency of the company. Accordingly, the requirements for the processes of obtaining and processing information in the organization of accounting and management accounting differ.
To make the right management decisions, information is needed here and now, and in a larger number of analytical sections, so that it is possible to identify the main causes and trends, the results of certain management actions and influence external environment on the activities of the company. The quality of decisions made and, ultimately, competitiveness largely depends on the speed of obtaining information.
At the same time, information must be reliable and complete, allowing you to make informed, thoughtful decisions. Another requirement is proactivity. Management reporting should reflect not only past events, but also contain a forecast, plans and expectations for a period from one quarter to several years. This allows the manager to assess possible scenarios in advance, choosing optimal solutions. In addition, information should be targeted, focused on a specific consumer, and flexible, meeting the needs of managers at different levels when the environment of the organization changes. Finally, the information must be conveniently presented. A mountain of numbers, endless and unreadable tables, complex texts - this is not what a modern leader needs. The time he spends on sorting them out is too expensive. It is best to be guided by the 3-30-3 principle: in three seconds it should be clear what the report is about; in 30 seconds, the conclusions following from the report should be clear; in three minutes, the report should allow to determine further actions.
To fulfill all these requirements, it is necessary to create a large and complex system for collecting and providing information.
Information in a cube
The solution that Gazprom Neft uses today to collect and evaluate huge amounts of information is a business planning and management reporting system based on the product Microsoft Office PerformancePoint Server 2007. It copes with its task, however, by modern standards, the number of analytical sections by which the organization's activities are evaluated is relatively small. The growing needs of a developing business have formed a request for the implementation of a high-quality new system automation management accounting. The answer to it was the launch at the end of 2012 of the implementation of a large-scale project "Planning and Reporting System (SPO)" based on the Oracle Hyperion Planning software product using MOLAP technology based on Oracle Hyperion Essbase Server.
Help: OLAP
Online analytical processing, real-time analytical processing, is a data processing technology that consists in preparing summary (aggregated) information based on large data arrays structured according to a multidimensional principle. The term OLAP was introduced by British American scientist Edgar Codd. The acronym OLAP first appeared in a Computerworld publication in 1993, in which Codd formulated 12 principles of analytical processing. Codd identified Arbor's Essbase (acquired in 1997 by Hyperion, which in turn was acquired by Oracle in 2007) as a product that met the proposed principles.
Today, there are many commercial OLAP products, roughly divided into three main types: MOLAP (multidimensional OLAP), ROLAP (relational OLAP), and HOLAP (hybrid OLAP). OLAP manufacturers include many well-known global IT companies, including Microsoft, Oracle, IBM, and SAP. Implementations of OLAP technology are components of software solutions of the class business intelligence(BI) and Corporate/Enterprise Performance Management (CPM / EPM).
As part of the project, multidimensional OLAP cubes were created for calculations taking into account a large number of parameters by which the company intends to monitor the dynamics of its activities and make forecasts. These parameters may include time, volumes of production, output and sales, external factors that affect certain indicators, and much more. The number of analytical dimensions in OLAP cubes reaches quite large values. For example, Gazprom Neft plans to maintain management accounting in the context of 25 or more analysts, which are packed into 14 dimensions of SPO cubes.
MOLAP is well suited for such calculations, it is able to quickly carry out necessary calculations, but it generates huge amounts of data. The result is a phenomenon commonly referred to as a data explosion. Not every server is able to withstand this explosion, so one of the key requirements for the implementation of MOLAP is the use of high-performance equipment with a large amount of RAM.
When satisfying a request for the provision of complete and consistent data, the main difficulty is obtaining high-quality and complete initial information from all departments of the company and subsidiaries. At the same time, for correct processing, data must be provided in compatible formats. This task is both organizational and technical in nature. On the one hand, behind it stands a huge number of people who are responsible for data entry, on the other hand, IT specialists who create the necessary conditions for this, in particular, implement integration mechanisms, ensure the operability of workplaces equipped with appropriate software and high-quality communication between all divisions of the company. Both require careful preparation.
Now there is a pilot-industrial operation of the SPO, during which quarterly reports and a forecast of the company's activities until the end of the year are formed. The quality of the initial data is ensured by work in related areas - the development of a corporate data warehouse (CWD BEF) and the implementation of a group of projects aimed at finalizing accounting systems (Sales +, Operational Logistics System (SOL), etc.). According to the plan, up to 90% of the company's divisions and subsidiaries will be able to transfer actual data to open source software using QCD BEF in the future, avoiding manual loading.
The main work to improve the business planning and management accounting processes of Gazprom Neft and transfer them to new technology platforms should be completed in 2015.
Green button
perspective further development management accounting is already quite clear - this is the concept of the "green button". The name quite directly indicates the meaning of the decision - it is assumed that in the relatively near future, the degree of automation of management accounting will reach a level where the entire set of procedures necessary for reporting will be launched by pressing one button.
In relation to the company, it should look like this: on the evening of the sixth business day after closing the accounting for the previous month, the “green button” is pressed. It launches automatic procedures that collect, transform and summarize information from primary accounting systems (SAP, 1C, OIS, etc.) and then transfer data to the CEA, SPO and the automated budget management system (ASBU). The very next day, business analysts and economists will be able to use reporting, and managers using the QlikView BI tool will see the results for the past month. Today, this may seem like a fantasy, but ways to solve such a problem are already being discussed and worked out by specialists from Gazprom Neft. What is needed for this concept to be realized?
Firstly, in all business units it is necessary to use a corporate chart of accounts (CPS) - from the original accounting systems (SAP, 1C) to management information consolidation systems (ASBU, SPO). Secondly, the company must have a powerful IT infrastructure, the servers of which will allow processing large amounts of data. Such systems already exist, the volumes of their RAM are measured in terabytes, which is more than enough for current requests even big business. Miscellaneous software necessary for the organization of the process - IT systems for collecting and processing information with complex mathematical calculation algorithms, database management systems, storages, visualizers - are also on the market. In addition, you will need a high-quality Internet connection with all databases of subsidiaries, multi-level consolidation, etc.
Ultimately, the solution to the problem comes down to connecting the existing elements of the puzzle into the big picture. Of course, the search, testing and implementation of these products is not an easy and long process. It will take a lot of time to debug both the systems themselves and their interaction with each other. But this process has already started.
ALEXEY URUSOV,Head of the Directorate for Economics and Corporate Planning, Gazprom Neft:
The absence of managerial forecasts in the organization can be compared to driving a car, where the driver, instead of looking ahead, orients himself in the traffic situation by looking at the rear-view mirrors. Uncomfortable? More than. And even dangerous. However, many companies still try to develop their business based solely on accounting and financial reporting data from previous reporting periods, and do not pay due attention to forecasting. But in an age when not only information, but also the speed of its receipt are very critical parameters, this is no longer modern. Those who understand the need to look ahead earlier will be able to drive faster and safer. Therefore, the introduction of an automated planning and management reporting system is certainly important. competitive advantage.
It should be noted that SPO is just the tip of the iceberg. This system will consolidate management information based on the results of financial and economic activities, forecasts and business plans for the entire Gazprom Neft company.
Due to the functional features of blocks and business units of Gazprom Neft, for more detailed planning and forecasting of their activities, solutions are simultaneously being implemented on the same Oracle Hyperion software platform. In the exploration and production block, the ASB BRD system (as part of the Avrora project) covers the needs of the main assets of this block. In the block of logistics, refining and marketing, the implementation of the ASBU for the refinery as a template solution for the Omsk Refinery and Moscow Refinery has almost been completed, and the implementation of the ASBU for the Gazprom Neft — lubricants". From the fourth quarter of 2014, the Serbian NIS began to use the Oracle Hyperion Planning system. To obtain the necessary transcripts and details of information, all these solutions will be integrated with each other, ensuring the consistency of information.
KONSTANTIN KRAVCHENKO,the head of the Department information technologies, automation and telecommunications Gazprom Neft:
The implementation of such large-scale projects as the Planning and Reporting System at JSC Gazprom Neft requires the involvement of not only financial, but also human resources. Today, a large team of specialists from the financial and economic divisions of the company and blocks, as well as more than 500 users of the system, are participating in the project.
The project is multifaceted, and the company's IT specialists are entrusted with a wide variety of tasks related to both the development of the target IT architecture of solutions based on the Oracle Hyperion platform and the choice of IT infrastructure. So, at present, to eliminate the possible consequences of data explosions in OLAP, three options IT infrastructures. This is virtualization on VMWare ESXi, IBM Power, Oracle Exalytics. It is expected to determine the most successful and productive option before the start of the next business planning cycle.
The open source software project is an example of effective interaction between subject matter experts and IT specialists in the format of partnerships. IT experts offer optimal solutions both in terms of infrastructure for ensuring performance at the hardware level, and in the field of capabilities and application of the functionality of the Oracle Hyperion platform.
Text: Alexander Nikonorov
The article discusses the experience of creating industrial information systems at the enterprises of JSC "Gazprom" and proposals for expanding their technical capabilities using the products of vendors of the company "Symbol-Avtomatika".
Symbol-Avtomatika LLC, Moscow
At present, the transition from the paradigm "technological process - control system" to the paradigm " production system- supervisor" leads to the expediency of using the term "industrial information system" (IPS).
In this article, IIS is a general infrastructure operating on the basis of information technology and homogeneous hardware and software (including VLSI), which has the functionality information system and is able to work in an aggressive environment typical for industrial facilities. At the same time, the IIS can perform all types of work with information, including the manipulation of digital data, the transmission of video, voice, etc.
Information system (IS) is an infrastructure functioning on the basis of data collection tools - computer and communication equipment, industrial networks. In this case, the emphasis is on issuing information to one or more users at one or more addresses. In particular, the information is transferred to the management of the OAO Gazprom enterprise for local and/or global assessment of the performance of individual parts and/or the enterprise as a whole.
Part 1. Complexing state
Currently, Gazprom enterprises are implementing:
Technological processes (extraction, processing, preparation, production, transportation, distribution, storage and processing of gas) carried out under the control of PIS and provided with emergency protection (ESP);
Monitoring of energy resources (power supply, heat and water supply, disposal and liquidation of industrial effluents);
Monitoring of the integrated safety of production, the components of which are: technological, fire, informational, safety associated with possible gas pollution, explosions. To implement this activity, systems are used that carry out video surveillance, control of information access, personnel actions, power supply (UPS), anti-terrorist protection systems (SAZ);
Dispatching of distributed industrial facilities.
In particular, the technological safety of production includes monitoring of power modules (with signaling the presence of mains voltage) and technological modules (with control and assessment of the position of linear valves, pressure measurement, gas temperature before and after the valve, valves).
It should be noted that OAO Gazprom puts special emphasis on the development and implementation of unified design solutions (UPR). A more detailed discussion of these solutions is presented below.
1-1. Unified Automation Design Solutions
technological processes
An example of a generalized PIS block diagram is shown in fig. one .
Rice. one. Generalized block diagram of the IPR
At the lower level of the PIS, PLCs are used (for example, S7-300, S7-400 from Siemens), the inputs of which receive signals from the smart-instrument output / via the RS-485 interface, the Modbus RTU protocol / RS-485 /, as well as via the interface Profibus from Siemens.
The network infrastructure at the middle level of the SIS is represented by an optical redundant HIPER Ring based on Fast Ethernet 100BASE-FX.
A service-operational unit is connected to the said network, consisting of a server room, an operator room and a communication center. In the server room, a SCADA system server (for example, WinCC from Siemens, In-Touch from Wonderware) is installed, as well as a switch (for example, Cisco 2950) to connect equipment located in the control room and in the communication center.
With the help of a communication node, data is transmitted to the upper level of the SIS via a radio relay channel (Stream E1). For data transmission, a router (for example, Cisco 7200) and a radio relay line RRL are used.
1-2. DRM for monitoring energy resources
ERM in terms of monitoring energy resources is especially relevant, since the enterprises of OAO Gazprom are energy-intensive industries.
Unified solutions at the lower level of the IIS are based on data collection and transmission devices (DCD), which are used as remote I / O RTU stations.
On the industrial enterprises, where energy supply is allocated to a separate subsystem, ASKUE finds application, an example of ASKUE block diagram (according to ELSTER-Metronics) is given in fig. 2.
Rice. 2. An example of a block diagram of ASKUE
This system provides flexible configuration and advanced diagnostics with data output to the WEB server and to the monitor.
USPD collects data from digital and impulse meters, processes and stores them, transfers the accumulated data to the upper level of the SIS. It is also possible to measure currents, voltages, frequencies and monitor power consumption via the IRPS interface (“current loop”).
Data interrogation is carried out both through the USPD cascade and over telephone channels. It is possible to transfer data via dedicated and dial-up communication lines, as well as using various modem connections using GSM modems, radio modems, satellite modems, RRL FOCL. Ethernet connections to the meters are made via the TCP/IP-COM Ethernet server.
Based on the above data, the RTU-325L with two Ethernet ports from ELSTER-Metronica may be of particular interest (table).
Table. Specifications RTU-325L
The model features a configuration console and a rugged IP-65 enclosure. The RTU-325L is supported by the QNX hard real-time OS and embedded application software. The WEB-server in the RTU allows organizing the output to the users' workplaces of the results of the operation of the subsystems of the operational diagnostics of the USPD and the operational accounting of the electricity balance. The RTU-325L has hardware, software protection against unauthorized access, as well as from listening and "attacks" by hackers.
In some cases, it is advisable to combine the control and accounting of electricity and power (ASKUE) with the control and accounting of energy carriers ASKUEN (heat, water meters, gas meters) within one PIS-ASKUER.
There are CPDs for the creation of ASKER for compressor stations main gas pipelines. The interaction between the ASKER server and workstations is carried out at the level of an industrial Ethernet network. One of the options for such CPR is shown in Fig. 3.
Rice. 3. Unified design option
1-3. Integrated Security Monitoring Directorate
IPRs of the type under consideration are developed in the department for the creation of integrated control systems (CMS) of OJSC Gazavtomatika.
They are characterized by:
Large information capacity (at least 1000 parameters);
Dispatching at the central point;
Homogeneity of signaling and control equipment;
Using Ethernet 10/100 BASE TX/FX, RS-232/485/422 standards for data collection, equipment control and data transmission with support for standard Modbus, Profibus, DeviceNet, DDE, OPC protocols.
OJSC Gazavtomatika has created a basic certified controller for fire automatics systems KSPA-9030-01 based on the GE Fanuk hardware and software complex. The implementation of the functions of gas pollution control, burglar alarm, access control and video surveillance based on KSPA does not require additional certifications and permits and is carried out on the basis of technical solutions.
Rice. 4. Structural scheme PIS based on a redundant ring "Turbo Ring"
As an example, two main variants of the structural scheme of the PIS developed by OAO Gazavtomatika are given. The first one is based on the redundant Turbo Ring (Fig. 4), and the second one allows combining the functions of fire and security alarm, fire extinguishing, gas control and explosion safety, access and video surveillance (Fig. 5).
Rice. 5. Structural diagram of the PIS, combining the functions of security: fire alarm,
fire extinguishing, gas control and explosion safety, access and video surveillance
At the same time, the possibility of segmenting the industrial network to build an integrated security system for several organizational units remains.
Access control based on burglar alarms with notification via a cellular network should be supplemented with Video-alert tools. An example of their use with the use of Mobotix VoIP / Video-SIP Inside camera products is given in fig. 6.
Rice. 6. Intrusion-based access control with cellular alert
These cameras provide a simple interface for remote access and alarm processing, as well as the ability to connect Video to mobile phones.
Of interest are ultra-high-speed multi-channel video capture boards (video capture boards) Picolo Alert boards. These boards capture video images from 16 independent cameras with a total throughput of 200/240 frames per second.
Other characteristics of the boards (along with those mentioned):
Simultaneous capture and preview;
Connection to PC with PCI interface 64/32 bit, 66/33 MHz, signal level 3 or 5 V;
Software support - MultiCam drivers.
1-4. CRM for dispatching distributed industrial facilities
The state of integration of PIS for dispatching distributed industrial facilities is considered on the example of an industry-specific operational dispatch control system (OSODU) (this scheme was proposed by the head of the department of Gazavtomatika LLC Sergey Zhivolup). The main requirement: the use of standard software, hardware and communication tools.
Dispatching should be carried out in real time. At the same time, the tasks of planning, accounting and managing activities are solved. structural divisions and the enterprise as a whole.
The block diagram illustrating this example is shown in fig. 7.
Rice. 7. Structural diagram of dispatching of distributed industrial facilities
Cisco, Compaq products are used, and OPC, MODBUS protocols are used for process data transfer.
In the considered NPR, Cisco equipment is used for telephone installation of a remote site with a small number of subscribers or for redundancy of a traditional telephone system. Cisco 79XX IP phones are used as subscriber equipment, as IP-PBX-Cisco Call Manager (now it is Cisco Unified Communications Manager).
The system allows IP telephony with video surveillance (Video surveillance) based on Cisco Call Manager, which, in conjunction with the Video Telephony Advantage client module, allows you to add video surveillance to voice calls (provided that the participants in the conversation have WEB cameras).
In videotelephony sessions, all standard VoIP functions are performed: the possibility of call forwarding, organizing a conference.
The presence of a video compression chip in a network video camera with increased resolution solved half the problem. The second half is the decompression of compressed images on the IBM PC (using the video management software on the PC). This is built into the Cisco IP Gateway encoder/decoder and Cisco Stream Manager products.
Part 2. Conclusions and suggestionsto expand technical capabilities
Smart PLC based on Korenix and N-Tron products;
Backbone connection of input/output devices and instrumentation through serial device servers based on Korenix and RuggedCom products, as well as through serial interface hubs using media converters;
3_Improving the price / performance of an industrial information system while ensuring openness, scalability, standardization and increased reliability can be achieved by using decentralized (DCS) and remote (RTU) I / O systems instead of PLC stations:
When using DCS-controllers ST-IPm, gateways and clusters of I / O blocks from SixNet;
When using RTU VT-IPm from SixNet;
When using the ET-GT-ST-2 I/O Block Hub from SixNet;
4_Using IPm branded DCS controllers and RTUs (LINUX OS) allows:
Quickly configure and convert data using the LINUX file system;
Provide independent use of each serial port for any open protocol;
Solve the problems of providing information security;
5_The technical capabilities of integrated security systems can be expanded using wired and wireless monitoring tools, as well as intruder alarm devices with notification via a cellular network according to the GSM standard (products of RuggedCom, SixNet, Taiko Communications Network).
Literature
1_Morozov A.G. “Integrated information and control system of the Vyngayakhinskoye and Etypurovskoye gas fields. Advanced scientific and technical solutions for the automation of technological processes. Gas Industry Magazine, 2005.
2_Bolshakov O.V. "Accounting for bypass switches and other changes in the power network." Publication on the Elstermetronika website, www.izmerenie.ru/
3_Kanev D.V. etc. “Development of tools and automated systems for monitoring gas contamination, fire detection, fire extinguishing, diagnostics of protection and monitoring and the creation of automated systems for integrated security for facilities gas industry". Proceedings of the scientific and technical seminar of the section "Development technical means and automation systems of OAO Gazprom, Moscow, 2002.
4_Mobotix Product overview. Brief product catalog of the Hires Video Company Mobotix.
5_IPm is much more than a pls. Publication on the website: www.sixnetio.com
GOVERNMENT OF THE RUSSIAN FEDERATIONFEDERAL STATE AUTONOMOUS INSTITUTION
HIGHER PROFESSIONAL EDUCATION
"National Research University
"High School of Economics".
Faculty of Business Informatics
Department of Modeling and Optimization of Business Processes
FINAL QUALIFICATION WORK
On the topic "Analysis of business processes of the company OOO Gazprom Inform"
Student group No. 475
Panchenko Anton Sergeevich
supervisor
Chebotarev Valery Georgievich
Moscow 2013
Table of contents.
Introduction 4
Chapter 1. Theoretical foundations and concepts of business process modeling. eleven
1.1. Process and process approach. eleven
1.2.Modeling business processes 12
1.3. Modeling methodologies 14
1.4. ARIS 16 Business Process Modeling Methodology
1.5.Modeling top-level processes 17
Chapter 2. Identification of business processes of OOO Gazprom inform and description of the model. 20
2.1. Identification of business processes of OOO Gazprom inform 20
2.2. Description of the top-level process model 21
2.2.1 Main processes 22
2.2.2 Management processes 29
2.2.3 Development processes 29
2.2.4 Supporting processes 30
Chapter 3. Analysis of business processes of OOO Gazprom inform 31
3.1 Determining the process for improvement 31
3.2. Analysis of the process "Commissioning" 31
3.3 Suggestions for process improvement 36
3.4. Evaluation of the effectiveness of decisions to improve the business process. 41
Conclusion 44
Literature 46
Introduction
Business process analysis is very widespread today and is carried out in every organization that wants to improve the efficiency of its work. Properly performed optimization or reengineering of business processes helps organizations solve all sorts of problems that are relevant to them.
Organizations can greatly benefit from having a documented business process model in place. This makes its activities more transparent, which in turn is an additional stimulating factor of investment attractiveness for the organization.
For growing companies seeking to compete in the market, a clear understanding of the role of business process modeling and its need and place in the organization is especially important.
Today, most organizations are actively trying to create their own business process models or use existing reference models, and there are reasons for this, which can be easily explained by various factors.
One of the most important factors, in my opinion, is the requirement of the ISO 9000 international standards to document the business processes necessary for the quality management system. Today, many organizations that need it to enter certain markets are trying to get such a certificate.
In particular, standardization according to ISO requirements 9001 is also relevant for the Gazprom group of companies, which has developed and put into effect the corporate standards of STO Gazprom 9000 series. These standards are based on international ISO standards 9000 series. .
It is also worth noting that the built business process model, taking into account all the expected changes, as well as the assessment of the effects, act as the main tool for justifying the costs of business modernization and cost optimization.
The development of information technologies, their greater availability, lower prices for equipment and software have led to the fact that information technologies have penetrated into all spheres of society, including information technologies are actively used in business.
For example, information technology is used in the administrative and economic activities of companies. Today, information systems have become widespread, which make it possible to simplify the activities of employees, reduce the time spent on various procedures and the company's document flow.
Information technology is the main tool for creating competitive advantages, allowing you to manage projects, efficiency, and risks. Any company that strives for growth and a strong position in the market tries to introduce information technologies and create its own information system. The concept of an information system is closely related to business processes.
A rigid organizational structure based on a functional approach to considering an organization is characterized by a vertical hierarchy of management, a rigid division of labor, divided into groups with a certain specific activity and functions assigned to them.
These features of function-oriented companies lead to the fact that the company becomes less flexible both to external and internal factors influence due to its vertical hierarchy. Groups, in doing their job, are focused on the satisfaction of their superior, instead of being customer-oriented.
Today, in my opinion, companies should be ready to quickly adapt to the ongoing changes in the markets in the conditions of the dynamics of the modern world, to innovative activity, introduce new technologies and approaches in their work, compete with other companies. In this case, it is necessary to supplement the functional approach to considering the company with a process approach.
In the conditions of competition, which is constantly increasing, it is necessary to introduce information systems, which today act as a significant factor in the competitive wars of companies.
A high level of automation of business processes in the company leads to more effective support for the activities of employees and managers, supports required level reliability of the elements of the technological chain, increases the productivity of business processes.
In order for a company to create an information system, it needs to identify business processes and analyze them. Only then, with the help of an adjusted business process model, you can automate them. To realize this, it is necessary to comprehensively analyze the activities of the company.
My research is based on the methodology ARIS (Architecture of Integrated Information Systems) - Architecture of Integrated Information Systems, developed by Professor A.V. Scheer.
The ARIS methodology includes features of various modeling methods that reflect different views on the system under study.
There are methodologies of a structural approach (SADT, IDEF) and an object-oriented approach (UML, RUP). The ARIS methodology is based on the concept of integration and offers a holistic view of processes.
This methodology is based on the concept of integration and includes many techniques. Among these techniques are eEPC, ERM, VAD diagrams, UML, and others.
This makes it possible to describe the business process model from different points of view that complement each other. As a result, the model also becomes more complete, which is why I chose the ARIS methodology for my research.
My research was carried out at Gazprom Inform LLC. OOO Gazprom inform provides IT services that support the business processes of OAO Gazprom and its subsidiaries.
OAO Gazprom is a global energy company. Geological exploration, production, transportation and storage, further processing and sale of gas and oil can be singled out among the main activities of OAO Gazprom.
Gazprom Inform LLC was created as a single subsidiary IT service company of OAO Gazprom. It provides a full range of services, from the implementation investment projects creation of information management systems, ending with the support of their operation and development.
The company was formed in 2010 by the merger of two other subsidiaries - Informgaz LLC and Informgazinvest CJSC. OOO Gazprom inform functions as a single center of responsibility for the implementation of the main initiatives of the Informatization Strategy of OAO Gazprom. .
A special feature of Gazprom Inform LLC is that it implements investment projects to automate various processes of Gazprom OJSC. Among them are the following projects:
Information and control systems, which include the development of vertically integrated solutions. Such information systems are used both in the administration and in Gazprom's subsidiaries.
Information security objects. These are software and hardware tools that include various systems information protection (computer system, automated system for collecting technological information, etc.).
Objects of automated control systems technological processes(hereinafter APCS). These facilities are among the most complex and costly facilities implemented by Gazprom Inform LLC. Process control systems include sensor and diagnostic equipment, diagnostic systems, high-voltage and low-voltage cable systems, cable racks, ducts, protective equipment, linear telemechanics, automatic control systems for gas pumping units, automatic control systems for gas pumping compressor shops, control panels, network and switching equipment, software and hardware systems, workstations, workstations;
Metrology objects include systems for accounting for level, flow, temperature, pressure, weight, flow velocity and density, high-voltage and low-voltage cable systems, network and switching equipment, software and hardware systems;
Communication objects include telecommunications equipment, radio communication systems, encryption facilities, cable communication lines, cable routes, channels, supports and overpasses, workstations, control panels, software and hardware systems;
Power supply facilities include switchgears, automated systems electricity metering, workstations, software and hardware systems, control panels, power generating systems, power lines.
OOO Gazprom inform implements various software products on platforms from companies such as SAP, Oracle, IBM, HP, Microsoft and many more famous companies- software developers.
LLC Gazprom Inform as a single center of responsibility for ensuring the implementation of informatization projects makes it possible to ensure the integration of operating and implemented information management systems, to manage life cycle both software and hardware, which in turn leads to greater controllability of the automation of Gazprom's business processes as a whole.
A single responsibility center leads to a reduction in the time frame and cost reduction for the implementation of investment projects in the field of information technology, as there are economies of scale.
Gazprom Inform LLC contributes to increasing the transparency of doing business in the field of information technology and simplifies cost control by managing a portfolio of informatization projects.
It should be noted that the main activity of Gazprom Inform LLC is concentrated in the oil and gas and information technology industries. The listed industries are among the largest and most dynamically developing industries, they have huge investment flows. These character traits, in turn, make the above industries interesting and relevant to consider.
In the context of ever-increasing competition in the sector under consideration, with rather limited resources and approximately the same modernization of companies, a significant competitive advantage of organizations can be a competent optimization of the company's existing business processes, taking into account not only the convenience and smoothness of management, but also opportunities for enterprise growth.
To maintain competitiveness, modern, continuous development-oriented companies operating in the oil and gas sector are doomed to continuous improvement of their activities, which, in turn, requires the development of new technologies and business practices and the introduction of more effective methods management and organization of activities.
Graduation purpose qualifying work is the development of methodological recommendations for improving the business processes of Gazprom Inform LLC.
To achieve this goal, it is necessary to solve the following tasks:
Perform identification of the company's business processes;
Develop a top-level process model and decompose it;
Select a process for improvement;
Develop models and analyze the business process selected for improvement;
Develop guidelines for improving business processes.
